Mohammad Najm
Operation Senior
Address
Kuwait, Salmiya
Phone
55009942
ac8yhg@r.postjobfree.com
Date of birth
Nationality
Iranian
Arabic
Mother language
English
Excellent in reading, writing, speaking and understanding Qabas-School
High School
I can work independently using my own initiative or as part of a team and ready to learn and live with whatever difficult job . Worked in Ite Holidays
Sales officers
Applying a visa for middle east and Europe countries for customers in one week around 15- 20 & booking hotels in one month around 100-150+,Deal with the travel agency offices to subscribe with us, Buying and selling hotels from suppliers .
Worked in UBUY
Operations
Senior order management, Head of customer service, Working on sprout social ( social media ) / Senior order management : the response of the abroad orders starting from order placed till the customer receive it ( placing orders communicate with the outside stores and vendors and shipping Personal Info
Languages
Education
2002-09 -
2013-06
Objective
Experience
2015-01 -
2016-03
2016-05 -
2018-04
company and cooperation with the customers complaint ..and others . Experience in sales
Sales associates sell new and used merchandise, such as clothing, furniture, electronics products,and automobiles
Experience in internet
Huge experience in managing research in Internet, Wide knowledge of Internet search engines, job boards, associations, groups and forums Experience to created visa for some country's
I can apply visa application for some countries like turkey & European countries for which persons require a visa
Experience in hotels
Selling a night hotels for travel agency offices, Reconciled monthly management fees and hotel billings
Experience in operations
Identified operational issues and devised objective and plans to address them, Good knowledge of measurable tasks
Experience in Kuwait customs
Customs requirements a documents for which parcels required proof to bring the products
Experience in computer data entry
Excellent goal tracking and report writing
Experience in customer services
Customer service representatives interact with customers to handle complaints and suggestions, process orders, and provide information about an organization’s products and services
Experience in social media
Developed comprehensive Internet marketing plans for customers that were heavily based on social media, Delivered regular reports to clients on the hard data to support the effectiveness of a social media program Experience to create reports
Superior ability to identify underlying cause of performance issues Experience in shipping company's
Checking for which shipments dose not ship in the expected time and communicate with shipping company to solve the issue in case Skills
Experience in electronics products
i have a lot experience of the products and i can give a feedback or review for the customers
Experience in Zendesk
Zendesk Support is customer service software featuring an email ticketing and chatting and calls system for a better customers Experience sprout-social
Developed comprehensive Internet marketing plans for customers that were heavily based on social media
Experience in Microsoft word, excel
Excellent computer skills needed for preparing reports graphs and other documents
Ite Holidays
UBUY
References