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Data Entry Customer Service

Location:
Pretoria, Gauteng, South Africa
Salary:
15,800
Posted:
March 31, 2019

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Resume:

Personal Details Summary

Particulars

Details

Full Names:

Kearabetswe Ramosepele

Identification Number:

860**********

Residential:

Pretoria

Notice Period:

Negotiable

Availability for interview:

Negotiable

Contact Number:

079*******

Email:

ac8yg9@r.postjobfree.com

Personal Outline

Kearabetswe Ramosepele holds a Certificate in Business Management; obtained from MSC Private College in 2004. She has over 7 years’ work experience in Office Support and Administration and Logistics.

Her latest position was Data Capture at MSSL Global RSA. She has experience across different industry sectors from Education, Logistics, Health and FCMG, where she held various positions like Data Capture, Receptionist, Logistics Clerk and Administrative clerk.

Knowledge and skills transfer

She always does what is expected of her and she always delivers quality on time.

She takes full responsibility of her actions to have a good reputation with the people around her.

She does not rely on motivation to get the job done; She always put herself on the line to outdo her yesterday’s accomplishments.

Team player, organized, innovative and analytical.

Good Understanding of both business processes and technical development.

Excellent interpersonal, spoken and written communication, analytical and problem-solving skills, able to work under pressure and meet deadlines.

Skills Matrix

Skill

Experience in months

Level

Last Used

SAP

22 months

Good

Current

Citrix

22 months

Good

Current

Windows 7; 8; 8.1 and 10

31 months

Excellent

Current

Microsoft Office 2007, 2010, 2013, 365 and 2016

40 months

Excellent

Current

Education and Training

Tertiary Education

Qualification

Institution

Year

Certificate in Business Management

MSC Private College

2003 - 2004

Certificate in Kitchen Stewarding, Hygiene and Safety

Pearson’s Institute

2017

Diploma in Teaching

Lyceum College

2018

Courses Completed and Certification

Certifications

Institution

Year

Fundamentals of Customer Service

Online Training - Alison

2018

Fundamentals of Financial Accouting

Online Training - Alison

2018

Business Communication and Writing

Online Training - Alison

2018

Experience Summary

Position

Company/Project

Year

Kitchen Steward

Dr George Mukhari Hospital

Dec 2017 – Apr 2018

Data Capture

MSSL Global RSA

Nov 2015 – Feb 2017

Warehouse Clerk

UTi Logisctics

Oct 2014 – Nov 2015

Administration Clerk

Marang Primary School

Sep 2014 - Oct 2014

Receptionist

Lion Match

Jan 2013 – Jun 2013

Data Capture

HSRC

Feb 2012 – Nov 2012

Experience Details

Position

Duties and Responsibilities

Year

Assistant Teacher

(Lord Phalatse Primary School)

Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play.

Teach basic skills such as colour, shape, number and letter recognition, personal hygiene, and social skills.

Establish and enforce rules for behaviour, and procedures for maintaining order.

Read books to entire classes or to small groups.

Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.

Observe and evaluate children's performance, behaviour, social development, and physical health.

Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.

Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.

Enforce all administration policies and rules governing students.

Assimilate arriving children to the school environment by greeting them, helping them remove outerwear, and selecting activities of interest to them.

Adapt teaching methods and instructional materials to meet students' varying needs and interests.

Establish clear objectives for all lessons, units, and projects, and communicate those objectives to children.

Demonstrate activities to children.

Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.

Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.

Prepare reports on students and activities as required by administration.

Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.

Organize and label materials, and display students' work in a manner appropriate for their ages and perceptual skills.

Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence

Confer with other staff members to plan and schedule lessons promoting learning, following approved curricula.

Supervise, evaluate, and plan assignments for teacher assistants and volunteers.

Collaborate with other teachers and administrators in the development, evaluation, and revision of preschool programs.

Attend staff meetings, and serve on committees as required.

Meet with other professionals to discuss individual students' needs and progress.

Plan and supervise class projects, field trips, visits by guests, or other experiential activities, and guide students in learning from those activities.

Select, store, order, issue, and inventory classroom equipment, materials, and supplies.

Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms.

Perform administrative duties such as hall and cafeteria monitoring, and bus loading and unloading.

Administer tests to help determine children's developmental levels, needs, and potential.

Prepare and implement remedial programs for students requiring extra help.

January 2019

Kitchen Steward

(Dr George Mukhari)

Prepare, compile and sort documents for data entry

Ensures that the assigned galley area is stocked and re-stocked with clean and sanitized supplies and utensils. Responsible for maintaining clean and organized work area.

Responsible for the safe, accurate and temperature-controlled storage of all products and supplies.

Operates the dishwashers in the assigned work area, and coordinates with the maintenance department if they are not working properly.

Supports staff to maintain the food and service schedule of the assigned galley area.

Assists in the set-up and break-down of special events as instructed by management.

Ensures that all cleaning supplies are stocked and available at the beginning of each work shift.

04 Dec 2017 – 30 Jan 2018

DATACAPTURER

(MSSL Global RSA)

Prepare, compile and sort documents for data entry

Check source documents for accuracy

Prepare, compile and sort documents for data entry

Check source documents for accuracy

Verify data and correct data where necessary

Obtain further information for incomplete documents

Update data and delete unnecessary files

Combine and rearrange data from source documents where required

Enter data from source documents into prescribed computer database, files and forms

Transcribe information into required electronic format

Scan documents into document management systems or databases

Check completed work for accuracy

Store completed documents in designated locations

Maintain logbooks or records of activities and tasks

Respond to requests for information and access relevant files

Print information when required

Comply with data integrity and security policies

Maintain own office equipment and stationery supplies

Nov 2015 – Feb 2017

Warehouse Clerk

(UTi)

Effective distribution of products and services.

Sort, count, identify, verify and track all material and to maintain accurate inventory records

Verify receipts and log them according to required procedures

Investigate and resolve situations where items received are not properly documented in the daily receipt log

Regularly enter inventory data into SAP on a timely basis

Assist management in recycling material in the warehouse

Cooperate with representatives from other departments in the organization to provide warehouse information as requested

Perform regular material warehouse audits to ensure that material is undamaged and maintained neatly throughout the warehouse

Packages and prepares equipment and supplies prior to distribution.

Fills orders by preparing supplies to be distributed to clients

Processes paperwork for distribution of equipment and supplies.

Ensures distribution forms, requisitions, purchase order forms and packaging slips are completed accurately.

Stocks and stores warehouse with equipment and supplies.

Ensures warehouse is maintained in an efficient, clean and safe manner.

Reports stock levels to supervisor.

Assists with the ordering of equipment and supplies to maintain appropriate inventory levels.

Dispatch and receiving of goods

01 Oct 2014 – 30 Nov 2015

Administration Clerk

(Marang Primary School)

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Answering all incoming calls / emails and re-routing them to relevant parties.

Meeting and greeting visitors ensuring they are signed in and inducted.

Opening, distributing, collecting and taking the post.

General administration duties, photocopying, filing etc.

Dealing with any enquiries at the reception.

Arranging school meeting with parents and members of SGB

Sep 2013 - Oct 2013

Receptionist

(Lion Match)

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.

Ensuring that the reception area always looks clean and professional

Jan 2013 – Jun

2013

Data Capture

(HSRC)

Preparing source data for computer entry by compiling and sorting information; establishing entry priorities.

Processes participant’s documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Entering participant’s data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.

Maintain data entry requirements by following data program techniques and procedures.

Verifies entered participants data by reviewing, correcting, deleting, or re-entering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.

Tests participants and database system changes and upgrades by inputting new data; reviewing output.

Secures information by completing data base backups.

Feb 2012- Nov 2012

References

Name and Surname

Contact Number

Company

Position

Mr S Letlape

078-***-****

Lot Phalatse Primary school

Deputy Principal

Unathi Gxobolo

072-***-****

MSSL Global RSA

Supervisor

Rachel Sekgothe

073-***-****

UTI

Supervisor

Simon Mdaka

072-***-****/

012-***-****

Lion Match

Manager



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