KENNETH E. POOL
TECHNICAL ANALYST
PERSONAL: **118 Hogan Road Telephone: 586-***-**** (Cell)
Linden, Michigan 48451 E-Mail: ac8ye8@r.postjobfree.com
SKILLS: Programming Languages Operating Systems Other
Visual C/C++/C# JAVA Windows v7/v8/v10 MS Sharepoint
Windows SDK FORTRAN LINUX UNIX MS Word
HTML 5 Visual Basic HPUX RSX11M MS Excel
MySQL PHP RTE-A RTE-6VM MS PowerPoint
Borland Delphi Assembler VAX/VMS MS Access
Apache Glassfish (realtime sys experience) MS Project
(some embedded systems)
EDUCATION: Training/School Type of Training Dates Enrolled
Eastern Michigan University Major: Computer Science
Minor: Mathematics 09/08/81 to 04/30/86
(Other education always used ==> SME, Advanced Users, Trained)
WORK TECHNICAL ANALYST
EXPERIENCE: General Motors Company – Global End User Experience
GM IAM-Corporate, Dealer, Supplier and Synchronization
Michigan IT Innovation Ctr Warren, Michigan
(11/17 to present)
Located in Warren, Michigan and Milford, Michigan. Duties involve interfacing with L1 GM helpdesks to assist with Level 2 (L2) and Level 3 (L3) system problems in Hewlett-Packard Manager, entering, executing worktickets, Monitoring/Test IDs GPLDv2, Password Wallet, LDAP, GM Identity Manager. Systems used: Intel based PCs, LINUX/UNIX based workstations. Languages used: Hypertext Markup Language (HTML), CSS stylesheet language, LINUX/UNIX script language. Operating systems used: LINUX/UNIX, Windows v7, Window v10.
SERVICE OPERATIONS SPECIALIST
General Motors Company – Service Operation
GM Service Excellence
Michigan IT Innovation Ctr Warren, Michigan
(11/15 to 11/17)
Located in Warren, Michigan and Milford, Michigan. Duties involve interfacing with L1 GM helpdesks to assist with Level 2 (L2) system problems in Hewlett-Packard Manager, entering, executing worktickets, Password Wallet, LDAP, GM Identity Manager, Sharepoint, Microsoft Intune. Systems used: Intel based PCs, LINUX/UNIX based workstations. Languages used: Hypertext Markup Language (HTML), CSS stylesheet language, LINUX/UNIX script language. Operating systems used: LINUX/UNIX, Windows v7, Window v10.
SENIOR SYSTEMS DEVELOPMENT AND QUALITY CONTROL
General Motors Company – Vehicle Sales, Service, Marketing
GM GSAS I&AM VSSM VSP
RAN B Building Warren, Michigan
(01/13 to 11/15)
Surrogate system owner for VSP Project located in Warren, Michigan and Milford, Michigan. Duties involve interfacing with GM helpdesks to assist with level 4 system problems in VSP, entering and implementing change controls, representing VSP in change control meetings, entering and executing work tickets into the digital workflow system, entering and maintaining webwerks/CMWO work tickets, and assisting VSP architects with day to day VSP system issues. Systems used: Intel based PCs, LINUX/UNIX based workstations. Languages used: Hypertext Markup Language (HTML), CSS stylesheet language, LINUX/UNIX script language. Operating systems used: LINUX/UNIX, Windows v7. Other Services: Netpoint OIS, iPlanet LDAP, Webpass, SecureFTP services, TCP/IP services, Oracle OAM .
SENIOR INFORMATION SPECIALIST
Hewlett/Packard – Vehicle Sales, Service, Marketing – Security Portal
GM VSSM
200 Renaissance Cube:200/27/D34 Detroit, Michigan
(01/06 to 12/12)
Surrogate system owner for VSP Project located in Auburn Hills, Michigan and Plano, Texas. Duties involve interfacing with GM helpdesks to assist with level 4 system problems in VSP, entering and implementing change controls, representing VSP in change control meetings, entering and executing work tickets into the digital workflow system, entering and maintaining webwerks/CMWO work tickets, and assisting VSP architects with day to day VSP system issues. Systems used: Intel based PCs, UNIX based workstations. Languages used: Hypertext Markup Language (HTML), CSS stylesheet language, UNIX script language. Operating systems used: UNIX, Windows 2000/XP/v7. Other Services: Netpoint OIS, iPlanet LDAP, Webpass, SecureFTP services, TCP/IP services, Oracle OAM
SENIOR INFORMATION SPECIALIST
HP/EDS – Vehicle Sales, Service, Marketing – Security Portal
GM VSSM
500 Renaissance Cube:1145 Detroit, Michigan
(10/03 to 01/06)
Surrogate system owner for VSP Project located in Auburn Hills, Michigan and Plano, Texas. Duties involve interfacing with GM helpdesks to assist with level 4 system problems in VSP, entering and implementing change controls, representing VSP in change control meetings, entering and executing work tickets into the digital workflow system, entering and maintaining webwerks/CMWO work tickets, and assisting VSP architects with day to day VSP system issues. Systems used: Intel based PCs, UNIX based workstations. Languages used: Hypertext Markup Language (HTML), CSS stylesheet language, UNIX script language. Operating systems used: UNIX, Windows 2000/XP. Other Services: Netpoint OIS, iPlanet LDAP, Webpass, SecureFTP services, TCP/IP services, Oracle OAM .
SENIOR INFORMATION SPECIALIST
EDS - Global Develop Product Solution Center: Michigan/Tennessee
Solution Center, GM Test Technologies
30003 Van Dyke Ave MS:480 712 207 Warren, Michigan 48090
(01/03 to 09/03)
Project leader for USOB/EP3 Tracking System located at the General Motors Warren Engineering facility. Duties involve interfacing of global GM dynamometer/emission/component test cell facility data to a central GM SQL database developed by General Motors including complete ground up installation/debug/upgrade. Was responsible for GM IS&S interface to insure compliance with GM SDP-21 policy. Assisted GM personnel with acceptance and certification of Apache Server, MySQL, and PHP into GM IS&S approved list. Other duties involved providing technical and operational information to EDS and GM management regarding current and future changes to existing testing processes, budget constraints and resource allocations. Systems used: Intel based PCs, HPUX workstations. Languages used: Hypertext Markup Language (HTML), MySQL web based database engine, PHP script language, Apache configuration file, UNIX script language. Operating systems used: UNIX, Windows 98/NT/2000. Web Services: Apache.
SENIOR INFORMATION SPECIALIST
EDS - Global Develop Product Solution Center: Michigan/Tennessee Solution Center, GM Test Technologies
30003 Van Dyke Ave MS:480 712 207 Warren, Michigan 48090
(01/00 to 01/03)
Project leader for Test Cell Data Migration to the Powertrain Dynamometer Functional Host (PDFH) located at the General Motors Romulus Engineering facility. Duties involve interfacing of global GM dynamometer/air flow/valve train test data to the EDS developed PDFH system. Other duties involved providing technical and operational information to EDS and GM management regarding current and future changes to existing testing processes, budget constraints and resource allocations. Systems used: Intel based PCs, HPUX workstations, HP1000 Series A990, HP1000 Series E. Languages used: Borland Delphi, C, Borland C++ Builder, UNIX script language, FORTRAN 77. Operating systems used: UNIX, Window 95/98/NT, HP RTE-A, HP RTE-6/VM
SENIOR INFORMATION SPECIALIST
EDS - Engineering Concept to Release: Reliability and Validation, Flint V6 Engineering
902 East Hamilton MS:485 184 110 Flint, Michigan 48550
(12/97 to 12/99)
Project Leader for the Systematic Engine Calibration program, Data Acquisition System for Engines, and DSP Redline ADAPT system located at the Flint V6 Engineering facility. Responsible for the day to day operations, trouble shooting, and preventative maintenance of all Flint site computer test cells. Main objective was to move job test tasks from cells that were shutting down to other cells as they became available for testing. Systems used: Intel based PCs, HP9000 series 715 workstation, HP1000 Series E/F and A990. Languages used: C, Visual C++, PERL, UNIX script language, HTML, JavaScript, FORTRAN. Operating systems used: UNIX, DOS v6.2, Windows v3.1, Windows 95, Windows NT, RTE-A, RTE6/VM.
ENGINEERING SYSTEMS ENGINEER - ADVANCED
EDS - Engineering Concept to Release: Development and Validation, Delphi East-Flint
1300 North Dort Highway MS:485 201 160 Flint, Michigan 48506-3956
(7/97 to 12/97)
Team member of the Common Lab Management System (CLMS) project, a lab procedures management system. Duties involve setup and installation of Ingres server, setup and installation of HTTP webserver, and maintenance of CLMS PC based client software. Wrote UNIX scripts to convert the CLMS V2.0 database to the CLMS V3.0 database. Systems used: Intel based PCs, HP9000 series 715 workstation. Languages used: C, Visual C++, Ingres, CA Openroad 4GL,PERL, UNIX script language, HTML, JavaScript. Operating systems used: UNIX, DOS v6.2, Windows v3.1.
ENGINEERING SYSTEMS ENGINEER - ADVANCED
Electronic Data Systems - Reliability and Validation, Flint V6 Engineering
902 East Hamilton MS:485 184 110 Flint, Michigan 48550-8411
(5/92 to 6/97)
Team leader for the Systematic Engine Calibration (SEC) System, a real-time based engine test system responsible for calibration and emissions modeling of prototype engines on a dynamometer. Duties involve support for day to day operations of SEC, releasing completed SEC project tasks, current and future enhancement definition for SEC, maintenance of project gant chart and project list, assignment of SEC work tasks, scheduling of cell time for system tests, budget allocation for SEC, SE performance reviews, project forecasting, project definition, and resource allocation. Systems used: IBM compatible PCs, HP1000 and HP3000 Mini Computers, HP 9000 715 and 735 Workstations, IBM Mainframe, CPI acquisition gear, IC5460, AVL Smartbench. Languages used: FORTRAN, C, Visual C++, Visual Basic, Assembler. Operating systems used: RTE/6-VM, RTE-A, MS/PC DOS, MPE-V, TSO, CMS, UNIX.
ENGINEERING SYSTEMS ENGINEER
Electronic Data Systems - C4/Test Engineering Systems
902 East Hamilton Flint, Michigan 48550-8419
(1/90 to 5/92)
Supported PC and HP1000 PROM Documentation System, Machine shop mainframe CAMAid, Powertrain Gate Control System, The Systematic Engine Calibration System and miscellaneous "home grown" PC based platforms and programs. Systems used: DEC PDP 11/44, IBM compatible PCs, HP1000 and HP3000 Mini Computers, IBM Mainframe. Languages used: FORTRAN, C, Clarion, PL/I, Clists, DCL. Operating systems used: RSX-11M, RTE/6-VM, RTE-A, MPE-V, TSO, CMS, UNIX, MicroVMS, MS/PC DOS.
SYSTEMS ENGINEER
Electronic Data Systems - PME/TSD/TES
902 East Hamilton Mail Stop 15 Flint, Michigan 48550
(1/89 to 1/90)
Supported PC and HP1000 PROM Documentation system, Machine shop CAMAid, and Powertrain Gate Control System. Systems used: DEC PDP 11/73+, DEC PDP 11/44, IBM compatible PCs, HP1000 Mini Computer, IBM Mainframe. Languages used: FORTRAN, C, Flex, PL/I, Clists, DCL. Operating systems used: RSX-11M, RTE/6-VM,RTE-A, TSO, CMS, MS/PC DOS.
PRIVATE CONTRACTOR - HARDWARE/SOFTWARE DESIGN AND SUPPORT
CompuLogic/Valley MicroComputers d/b/a computerBay
G-3487 South Linden Road Flint, Michigan 48057
(5/87 to 1/89)
Consulted, programmed, serviced, and solution solved for area businesses. Machines serviced: IBM, Apple, Compaq, Epson, Hewlett Packard, NEC, Mitsubishi, and compatibles. Systems used: IBM PS/2, Compaq, Apple, MacIntosh, Epson, NEC, Computer Vision, most plotters, IBM XT/AT, IBM printers and compatibles. Languages
used: AutoLisp, BASIC, FORTRAN, Pascal, and Assembler. CAD packages used: AutoCAD, VersaCAD, CADDS4X. Network systems used: Novell, IBM Token Ring, Apollo Domain, DEC DZ/DH backplanes. Network protocols used: ARCNet, EtherNet, basic Fiber Optics.
SYSTEMS ADMINISTRATOR - Heft & Associates, Inc.
130 South Leroy Street Fenton, Michigan 48430
(5/86 to 5/87)
Primary job was to program, debug, and administer any job pertaining to computers within the corporation. Systems used: Allen/Bradley PLC, DEC VAX, IBM XT/AT, AST, Verticom, Computer Vision, Apollo. Languages used: FORTRAN, C AutoLisp, BASIC, GPSS. Operating systems used: Aegis 9.2, PC-DOS, VAX/VMS V4.0. CAD packages used: AutoCAD, VersaCAD, CAD-3D, Metagraphics, AnaTech, CADDS4X, CADAM.
INTERESTS: Snow Skiing Automobiles Computers Web Stuff Family Karaoke Technology Star Trek Softball Volleyball Coaching Pilot/Flying