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Manager Test

Saint Paul, MN
March 30, 2019

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Deepthi Vallem, CSM®

eMail : Ph : 651-***-****


Lead QA Analyst with 10+ years with industry experience at Capella, Pearson, Cargill, Best Buy, and Medtronic among others. Have vast experience with manual/automation testing, designing, building, running, and maintaining test automation frameworks. Adept in Agile methodologies, coached, managed, worked with diverse cross functional project teams, both onshore and offshore.


Agile and traditional project management experience.

Defect life cycle and defect management

GUI application testing.

Functional, Integration, Regression and System testing.

Designing, building, running and maintaining test automation by using Selenium,UFT.

Test Strategies, Test Plan Creation, Development and Management.

Development of web based and client-server applications.

Backend Database testing using tools like TOAD and SQL++.

QA methodologies, QA processes and software lifecycle.

Requirements and Functional Specifications Review

Trouble Shooting, UAT.





HTML, JavaScript, VBScript, JSP, JAVA, SQLJ, Adobe

Flex, Apache Tomcat, BEA Web Logic, IIS and CSS.

Software Testing Tools:

VersionOne Agile Management, Quality Center,

SoapUI, Test Director, Win Runner,

Quick Test Pro, TSL, VBScript, Rational Test

Manager, SQABASIC, Selenium, Fiddler.

Software Configuration Management:

Rational Clear Case, Rational Clear Quest,

PVCS, Visual Source Safe

Application Lifecycle Management:

JIRA, HP-ALM, Rally, VersionOne


Microsoft Access, Oracle 10g/11g, SQL Server,


Operating Systems:

Windows, Linux, UNIX.


FindLaw/Thomson Reuters, (MN) Jan 2015 – till date

QA Lead

FindLaw (, a Thomson Reuters (TR) business, is the world’s leading provider of online legal information and solutions for the legal community, businesses and individuals.


Lead QA efforts to ensure alignment across all locations to overall QA strategy, approach and best practices. Coordinated Business testing activities for key initiatives.

Ensured integrity and quality of QA deliverables across QA through reviews and best practices.

Designed and implemented processes/best practices for QA deliverables within agile delivery teams and a continuous delivery framework. Developed robust automation frameworks that meet FindLaw application needs and will scale for future growth across a variety of technologies.

Provided metrics upon execution of smoke and regression suites to establish baselines and track quality and efficiency improvements over time communicate software testing and automation best practices with team, including new and emerging technologies within the industry Automate smoke and regression test cases using QTP/UFT.

Facilitated and conducted UAT Strategy sessions and Test Case creation workshops with business testing leads.

Researched and implemented new, innovative ways of providing quality testing services and automation.

Coached and provided technical leadership to QA team members and Business users.

Worked with a curious mindset, striving to learn something new every day, while focused on delivering innovative solutions to our organization.

Develop test framework using TestNG and Selenium Webdriver.

Create Automation Test Scripts.

Execution of test scripts using TestNG.

Integration with Jenkins for nightly execution.

Analysis of nightly execution and prepare bug Report.

Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.).

Verisk Analytics/Aspect Loss Prevention, (MN) Oct 2013 – Jan 2015

QA Manger

A leading source of information about risk, Verisk Analytics and ISO provide data, analytics, and decision-support services to professionals in many fields, including insurance, finance, real estate, health services, and government, human resources, and risk management. Using advanced technologies to collect, analyze, develop, and deliver information, Verisk helps customers evaluate and manage risk.


Successfully migrated more than 25 projects from Waterfall to Scrum within 6 months

Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings

Taught the team to create clear and concise epics/stories

Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise

Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks

Facilitated Scrum of Scrum for offshore teams in India.

Help/Systems, (MN) Jun 2012 – Oct 2013

Senior Quality Analyst /QA Lead

Help/Systems are the world’s leader in operations automation software for IBM Power Systems servers. In addition, the Company has been growing its portfolio of software solutions in the enterprise scheduling, security and business intelligence environments. Help/Systems prides itself in providing innovative software solutions, world recognized software support and a Company culture that encourages a solution based spirit!


Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.

Acted as a Project Manager when necessary

Assisted team to remove impediments by having an understanding the control and release processes

Assisted with internal and external communication, improved transparency, and radiated information

Assisted with prioritization and resolution of software defects

Built relationship with Product owner and other stake holders to facilitate team's interaction with them

Coached Product Owners in creation and maintenance of Product Backlog

Coached team members on Agile principles and providing general guidance on the methodology

Continuously learned Agile/Scrum techniques and shared findings with the team

Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization

Facilitated getting the work done without coercion, assigning, or dictating the work

Facilitated sprint planning, retrospective and sprint demos

Helped team to solve problems rather than provide solutions

Interfaced with Program Management Office to ensure project goals and requirements are being met

Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings

Provided all support to the team using a servant leadership style whenever possible, and led by example

Removed impediments by finding the right personnel to remove the impediment

Took responsibility of delivery and management of the tasks

Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management

Updated Agile tracking systems to provide transparency on product and sprint backlogs

Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery

Prepared Quality Assurance test plans and sessions for testing new software releases in an agile development environment.

Executed test plans and sessions using exploratory testing approach, assuring adequate coverage in all stages of testing.

Communicated and reported on testing progress.

Participated in design reviews for enhancements, new features and new products.

Derived Quality Assurance test phase.

Collaborated with Software Engineers and Technical Consultants to guarantee delivery of a quality product.

Collaborated with Technical Writers for documentation preparation.

Collaborated with management to facilitate continuous improvement of the development process

Participated in design reviews and performed test planning and execution of software products as part of an agile development project team.

Capella Education Company, (MN) Mar 2011 – Jun 2012

Senior QA Analyst (Onsite QA Lead)

Capella University is an online university built on graduate degrees, with more than 39,000 students throughout the U.S. and in other countries. Founded in 1993 to provide advanced educational opportunities for working professionals, Capella has become a national leader in online education, offering bachelor's, master's, and doctoral programs.

Worked on and tested various projects in close coordination with business, end users and leading QA efforts for offshore team in India. The projects Include Inspire giving, Capella Mobile, CAPS, iGuide, Project Gateway IDM Security SSO, BB9, Course room SP5, 7 upgrades, PeopleSoft upgrade and many more.

Developed, documented, and implemented test processes and procedures. Collaborated with IT development, Business Analysts, Project Management, and Business Stakeholders. Lead QA projects from test strategy through to execution; lead a team of 9 offshore team members on various projects. Operated in an Agile environment and practice and support all aspects of the Client's Agile methodology.


Lead and Managed on-shore, off-shore teams (Manual and Automation) for multiple projects.

Conducted and participated in reviews (Functional specifications, Design Specifications, Test Plans, Test Estimations, High Level Test Scenarios, Detailed Test Cases, Test Scripts and Status Reports.

Worked on Daily Scrum, Post-scrum, Sprint Planning Meeting, Sprint Review Meeting, and Sprint Retrospective.

Acted as a single point of contact between business, development and QA teams for all offshore issues.

Created tracking sheets and Monthly Status Reports.

Worked on reviewing, analyzing and improving the existing QA process, onsite offshore coordination and developmental plan for offshore team members.

Involved in creating/reviewing/debugging Test Scripts.

Worked on setting up, configuring the ‘Requirement, Test Plan and Test Lab’ modules in Quality Center and uploading the test scripts into Quality Center, so that the scripts will execute by multiple stakeholders.

Extensively communicated with development teams and managers to ensure manual and deliverables are on target.

Lead daily status meetings and capture, manage, and follow-up daily action items.

Lead defect resolution/defect management meetings with the development teams, analyst teams and worked towards defect resolution.

Worked closely with Release Manager on project release dates to ensure QA timelines are on track and QA deliverables will be done on time.

Worked on QA resource estimates, planning for all the QA offshore resources, worked closed with QA Manager, IT Sponsor on improvising the QA process.

Coordinated efforts of UAT test automation. Partnered with 3rd party UAT testing vendors to drive results.

Worked closely with offshore in improvising their domain knowledge on various products conducted training and developmental plans to improvise the quality of the software.

Pearson VUE, Bloomington (MN) Aug 2009 – Mar 2011

SQA Analyst

Pearson VUE is an electronic testing company, operates in 165 countries with more than 5,000 authorized test centers. Pearson VUE offers testing services across many industries, from academic to employment to government. Worked on and tested various projects in close coordination with business and end users. The projects include DSA/DVTA – London Road Test, RTA – Dubai Road Test, GMAC and MBA test scheduling and score processing, Oracle Japan, Customer Care (Cold Fusion-CF) apps, Capacity Management (Adobe Flex Apps) and Citrix Apps.


Analyzed the Business Requirements document and developed Test related documents including Test Plans, Test Procedures, and Test Cases.

Conducted Regression, Functional, and Performance and Multi-User tests. Tracked and Reported issues using Clear Quest.

Transitioned software development efforts to a test-driven development (TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity

Designed and Developed the Test Scenarios for Agile Process.

Actively participated in daily scrum meeting

Provided status on daily basis to scrum master during stand up’s

Assisted in developing test scenarios for automation using QTP

Reduced the manual regression effort on the project.

Developed SQL queries and executed them in DB to perform backend testing

Developed various reports in Quality Center to be used by Project Management

Acted as mentor to other team members.

Provided weekly status to Project Management (Project Manager, QA Lead) and involved in meetings with Development and Business teams and provided valuable inputs.

Worked on multiple applications across VUE.

Conducted UAT sessions to business and support team.

Cargill, Inc., Minneapolis, MN (Contract) Feb 2009 – Aug 2009

QA Analyst

Lynx ERP System

Cargill, Incorporated, the largest privately held company in the United States, is an international provider of food, agricultural and risk management products and services. To manage everything from its contracts with farmers and downstream producers of food products to inventory tracking (both in terms of quantity and quality), accounting, and hedging in the futures markets to protect its margins, the company needed a sophisticated ERP system. Lynx ERP system provides inventory management, accounting, decision support, reporting, customer relationship management and commodity trading functionality.


Participated and actively involved in walk through of the requirements and test Planning.

Reviewed functional specifications to develop test plans and test cases to ensure proper test coverage and execution.

Provided high level QA estimates for enhancement and/or defects and make sure it fits the overall project plan.

Designed and scripted detailed test cases in Quality Center for regression scenarios.

Automated regression scenarios using Win Runner and standardized test data.

Prepared test strategy and test plan documents for new enhancements.

Transitioned software development efforts to a test-driven development

(TDD) process, which brought QA testing in on the front-end of the development cycle for gains in code quality, software functionality and programmer productivity

Performed system testing, regression testing and documented the test results.

Provided weekly status reports to management and stakeholders with test results and escalated risks and issues.

Performed database (Sybase) testing using SQL advantage.

Mentored and trained fellow members of the team.

Best Buy Co., Minneapolis, MN (Contract) Mar 2007 – Feb 2009

Senior QA Analyst/Lead

Best Buy is a specialty retailer of consumer electronics, home-office products, entertainment software, appliances and related services. They operate retail stores and commercial web sites under the brand names Best Buy (, and, Five Star Appliance (, Future Shop (, Geek Squad (, Magnolia Audio Video (, Pacific Sales (, and Speakeasy (, and an outlet store on eBay.


Reviewed Business Requirements, Functional and Technical Specifications to develop

test strategies, test plans and test cases.

Developed Test Plans, Test Cases and Test Scripts.

Communicated with offshore test team and provided weekly status reports to Project

Management Team.

Delivered status reports to management and stakeholders with test results

highlighting escalated risks and issues to enable proactive business decisions.

Enforced and adhered to the overall Best Buy Quality Assurance best practices and


Performed ecommerce web site testing manually.

Tested the backend database using SQL queries.

Performed GUI Testing, System Testing, Regression Testing and Acceptance Testing

and documented the results.

Used PVCS Tracker for defect tracking and reporting.

Used PVCS Vision Manager for test cases executing, updating and saving test related


Developed QA metrics to keep track of department’s achievements.

Participated in meetings with Development and Business Teams and provided valuable inputs.

Mentored and trained fellow members of the team.

Medtronic, Inc. CRM - IT, Minneapolis, MN Jan 2006 – Dec 2006

Software QA Analyst

Model N Revenue Management Suite

The Model N Revenue Management suite introduced a new solution to the challenges facing medical technology manufacturers today. Based on industry best practices and sharing a common technology platform, the Model N applications link the currently disparate processes of pricing, contract creation, management, performance, and payment of settlements, and integrate seamlessly with ERP systems to complete the order-to-cash cycle. They provided designated individuals across the organization appropriate access to and direct control over the critical processes that made up the revenue management life cycle. By linking and automating these processes from end-to-end, the Model N Revenue Management suite provided Medtronic the real-time visibility, the management capability, the appropriate controls, and the immutable audit trail necessary to maximize revenues and ensure complete compliance with government regulations.


Analyzed the Business Requirements document and developed Test related documents including Test Plans, Test Procedures, and Test Cases.

Conducted Regression, Functional, and Performance and Multi-User tests. Tracked and Reported issues using Clear Quest.

Designed and Developed the Test Scenarios for Spinal, Europe, and US modules.

Developed different kinds of reports in Quality Center to be used by Project Management

Acted as mentor to other team members.

Provided weekly status to Project Management (Project Manager, QA Lead) and Involved in Meetings with Development and Business Teams and provided valuable inputs.

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