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Customer Service Data Entry

Toronto, ON, Canada
March 30, 2019

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Patricia Gavel


Office Receptionist

Experienced office receptionist with a passion for providing excellent customer service and working as part of a team. Demonstrated experience in clerical duties, such as data entering, filing, and answering telephones.


Excellent written and verbal communication skills

Detailed oriented worker with excellent organizational skills

Enjoy working in a fast-paced environment and able to focus and meet specific deadlines under pressure

Physical fit and able to lift a minimum of 50lbs

Willing to learn skills that will best suit the company and the company’s procedures and policies


Administration Assistant Terrick Enterprises (2004-2016)

Worked as a receptionist; maintaining a clean work environment, answering phone calls and ensuring clients were assisted appropriately

Completed sales and customer service positions

Assisted with data entry, such as accounts receivable, accounts payable and data entry

Responsible for maintaining material tracking software and shipping documentation to ensure customers were receiving the correct product

Ensuring the correct materials were purchased as required by the company

Deli Clerk Sobeys (2017-2018)

Worked as a customer service representative and cashier

Maintained a safe and clean work area as per Canadas food health and safety guide

Demonstrated the ability to maintain sales, upsell and ensure customers were happy with the product they were receiving

Prepped and served food

Cook and Customer Service Representative Pizza Twice (2001-2002)

Preparing food as per customers’ requests

Maintained sales and upselling; answering phones calls and taking orders

Fast-paced environment where workers were required to work in a timely manner to fill customers’ needs

Ability to problem solving and support customer concerns so that they left feeling happy with our service

Home Care Support Red Cross (1985-2000)

Worked as a personal support worker (PSW); assisted with daily hygiene, routines, providing social support and meal prep

Ensuring the client’s household was clean and safe

Aiding client with medical appointments, banking, and shopping, as well as other daily errands


Transportation Operations and Business Administration Diploma (2001-2002)

New Brunswick Community College (NBCC)

Homecare Support Certificate (1984)


General Education Development (2001)


Excellent References Provided Upon Request

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