Education and Training
email@example.com H: 678-***-**** 1177 Clear Stream Ridge, Auburn, GA 30011 Personable Legal Assistant with over 12 years of experience in default services, and bankruptcy who displays the utmost level of professionalism and confidentiality. Follows directives and employs all necessary steps to excel in high-pressure situations. MS Office proficient
EXcellent verbal and written communication skills
Over 12 years of customer service experience
Exceptional organizational skills with the ability to multi-task Good understanding of the legal process surrounding foreclosures.
Familiarity with case and document management software. 02/2006 - 10/2018
Handled clerical needs of a busy Real Estate firm with more than five attorneys and staff. Trained new employees on office equipment and job duties. Displayed superior confidentiality in all mail, telephone and in person communications. Drafted, prepared and formatted fees and costs, payoffs and reinstatement quotes that were sent to clients, borrowers and outside parties in a courteous and effect manner. Fielded calls from borrowers, clients and other parties in a courteous and effective manner. Consistently and accurately updated the firm's internal case management system, as well as all client systems.
Knowledgeable with pleadings, affidavits, motions and exhibit preparation. Provided support to attorneys in a high volum, time sensitive atmosphere. 01/2003 - 08/2005
Transcribed data from individual tax returns into the Internal Revenue data systemafter verifying accuracy.
Identified errors in data entry and related issues to supervisors. Adhered to all IRS policies and compliance standards. 1986
Associate of Arts
North Florida Community College