Customer Service Delivery Driver
Resume:
KWENA BENNETH NGWEPE
**********@*****.***
Alternative: 076-***-****
PERSONAL DETAILS
840-***-**** 086
South African
Male
Single
English, Zulu, Xhosa, Afrikaans, Southern Sesotho, Setswana and Sepedi
Code 10 (C1)
Tembisa, Gauteng
ABOUT ME
I am creative and innovative person who is always organized at all the time. I’m resourceful and compliant, I have sound knowledge of micro soft office packages added to my 5 years working experience as a Delivery Driver and Customer Service Rep. I have unique combination of skills that have built me into a very versatile person that I am today.
I interact well with people and have ability to express myself better. I can idealize, assess the situation, Identify the problems and find out solution. I’m very optimistic and goal orientated person, I m a team player and leader. In my current position I do stock taking, stock count, deliveries and ensures that packages got received on time. I’m very honest & trustworthy and i possess good ethical principles for any business to work with. I am eager to enhance and refine my personal development within the organization and take on the challenges that lie ahead.
I always endeavour to effectively perform all given tasks as required by the organization and maintain the standard as defined to me. I perform my duties with perseverance, dedication and loyalty. It is my aim to make and be part of a successful team that is directly involved in making the organization a success, as I believe I have a role to play in making things a success., I am in part time employment and looking for new opportunities that can bring my expertise to full practice in one of the well-established organizations of South Africa.
SKILLS
PERSONAL SKILLS
Conflict Resolution
Ability to multi-task and assertiveness
Time Management
Timeous and accurate customer feedback
PERSONAL SKILLS
Patience and Listening Skills
Decision making
Effective Communication
Creative
Dependability
TECHNICAL SKILLS
Driving
Computer Literacy
EDUCATION
GRADE 12 – SENIOR CERTIFICATE WITS STAR SCHOOL 2006
Sepedi
English
Afrikaans
Geography
History
ACHIEVEMENTS
Product Knowledge
Maintaining positive business relationships to ensure future
Timeous and accurate customer feedback and speedy resolving of customer complaints
Pro-active energetic approach
Excellent English written and oral communication skills
EXPERIENCE
MESSENGER MAMULO TRADING (Contracted to JRA)
Jan 2017 – Present
Delivery driver
Collect mails from depot officials and deliver it to relevant destinations
Collect stock from head office to depot
Distribution of packages and documents for institutions, businesses, government agencies, and individuals.
They pick up documents and packages from customer s offices or houses and then deliver them to final destinations
Reason for leaving / Wanting to leave: Position is on three-year contract
DELIVERY DRIVER & CUSTOMER SERVICE REP 3D MARKETING AND FIELD SUPPORT SERVICES
Aug 2010 to April 2016
Attend potential customers by answering product and service questions
Take orders
Delivering of orders
Collection of parcels
Attend customer complaints
Process returns
Reason for leaving / Operational Requirements
WAITER ARWYP MEDICAL CENTRE
Feb 2007 –July 2009
Taking clients orders
Prepare clients orders
Housekeeping
Reason for leaving / Career Progression
REFERENCES
MAMULO TRADING (JRA CONTRACTOR)
Supervisor
Ms. Goshetseng Ramabele
3D MARKETING AND FIELD SUPPORT SERVICES
Line Manager
Collins Maluleka
ARWYP MEDICAL CENTRE
Supervisor
Ms. Noluntu
Contact this candidate