Sales Customer Service

Rajkumar Karamchandani

Email: ********@*******.*** Cell: 925-***-****

Summary:

●Over 20+ years of Accounting & Finance department, sales, customer service, marketing and business administration experience

●Skilled in improving customer retention levels within highly competitive markets

●Extremely productive in a high volume, high stress, environment

●Proven success leading business development efforts, expanding customer base, and increasing revenue potential within organizations

●Excellent analytical, troubleshooting, communication and adaptive learning skills

●Exceptional leadership abilities concerning team initiatives

Professional Experience

INSZOOM.COM, Pleasanton ca.

September 2016 – Dec 2018

Associate Financial Controller/ Senior Accounting Manager

Oversee accounting, financial reporting, analysis and preparation of the consolidated financial statements, including schedules for tax compliance

Lead product evaluations, negotiate contracts, and maintain relationships with a broad range of suppliers and vendors

Ensure policies and procedures are in compliance with professional standards, state and federal regulatory requirements

Establish and maintain internal controls to support the financial infrastructure

Coordinate the provision of information to external auditors for the annual audit

Monitor debt levels and compliance with debt covenants

Managed operational budgets, tax reconciliation with savings of $2 million

Supervised and managed 7 employees and outsource team in India

Comply with local, state, and federal government reporting requirements and tax filings

Oversee the operations of the accounting department, including the design of an organizational structure adequate for achieving the department's goals and objectives

Ensure that accounts payable are paid in a timely manner

Ensure that all reasonable discounts are taken on accounts payable

Ensure that accounts receivable are collected promptly

Manage payroll in a timely manner along with HR

Ensure that periodic bank reconciliations are completed

Ensure that required debt payments are made on a timely basis

Maintain an orderly accounting filing system

Maintain a system of controls over accounting transactions

Coordinate the preparation of the corporate annual report with external CPA and tax advisors

Recommend benchmarks against which to measure the performance of company operations

Calculate and issue financial and operating metrics

Manage the production of the annual budget and forecasts

Calculate variances from the budget and report significant issues to management executives

Provide financial analysis as needed, for capital investments, pricing decisions, and contract negotiations

Vendor Set Up and Management, track Vendors for W-9 and 1099 filing

Various Month End Reconciliations and Accruals prepares accounts payable register and related reports in a timely manner

Audits methods and procedures to improve efficiency, standardize procedures to improve efficiency of the work team

Work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.

Maintain good relationship with banks and vendors

Global Solutions Inc, St. Maarten November 2005 – July 2016

Accounting Manager

Consultant service to new startup for developing project budgets

Manage and oversee the daily operations of the accounting department, including team activities to ensure effective

Communication, collaboration with other areas of organization

Develop financial systems and process within company policy.

Oversee day to day operations of the GL teams, including close optimization and accuracy.

Built relationships with Bank Vendors and Creditors

Support or manage other ad-hoc projects

Oversaw the proposals and do the needful from a compliance standpoint in order to ensure future success of company

Manage, develop and mentor direct reporting personnel

Managing the monthly close process, including driving the overall accounting close process in an efficient and effective manner and prepare and manage consolidated flux analysis for Financial statements

Make sure month-end closed on time, management is updated with all the reports and timely tasks relating to tax are done according to time period

Brought the company to turn over a million per year

Provide financial analysis as needed, for capital investments, pricing decisions, and contract negotiations

Setup all the accounting functions according to new startup rules and built relationships with Banks and Creditors

Maintain Account Payable and Account Receivable departments to get weekly/monthly report for CFO and CEO and to close year end along with 1099

Ensure internal controls are working effectively and propose improvements to support evolving accounting environment

Kishco Trading Company, St Maarten September 1993 -Oct 2005

Accounting and Operations Manager

Work with the commercial team to understand their business challenges, reads revenue financials and provide insights to identify and deliver strategic solutions

Full cycle of AP and AR responsibilities, Audit and support Travel and Expenses reimbursemen

As part of the finance team supports in preparing top management presentations and key meetings (including supporting materials) as much as reports and perform business analysis upon key needs

Partner with sales organization to implement standard processes for all cycles including order management, sales operations, CRM, accounts receivable, billing and collection.

Within first year, doubled company's revenues, and increase the annual sales during the next eight years

Successfully established 2 retail stores with sales exceeding $1 million

Prepared proposals to commercial, nonprofit, and local government and developed project budgets and oversee customer base of company

Automated all sales ordering and delivery processes producing 20% cost savings

Interview, hire, and train new employees in accounting department and quality customer service

Coordinated all aspects of company’s representation at the innovation 1998, including booth design, setup logistics, pre-show marketing, lead capture and post-show follow up

Reorganized customer service to properly align with sales teams improving communications and reducing time sales spent on non-sales related administrative activities

Processed incoming orders, coordinated shipments, and handled customer-related issues

Work with order tracking and billing interface system for accounting and sales departments

Authored contracts, agreements and other legal document to protect company’s intellectual property from unauthorized licensing and distribution

PERSONAL AND PROFESSIONAL QUALIFICATIONS

Experience in Enterprises QuickBooks, Fuse Bill Accounting software

Experience with Salesforce CRM

Handling end-to-end recruiting, posting of requirements on various Job Portals, Sourcing and screening of resumes from various sources

Taxation Track Individual, Corporate, Partnership, International tax, etc.

International experience in managing global financial monthly close process

Strong leadership, strong analytical skills and project management skills

Proficient with Microsoft Office applications, especially Microsoft Excel

Education: Bachelor‘s Degree in Business Administration, Pune University, India

Certified in Banking and Business Developments

Contact this candidate