Assistant Hr

Shloka Rathod

Email: *************@*****.***, Phone: 403-***-****

• Self-driven, high performance detail-oriented team player with 3+ years of HR and Banking experience.

• Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) & MS SharePoint

• Strong written, oral and inter-personal skills

Education

• Canadian Investment Funds Course (CIFC) - (May 2018)

• Diploma in Human Resources, Bow Valley College - (September 2016-May 2018)

• Bachelor of Commerce, India - (2011-2014)

Employment

Mainstreet Equity Corporation June 2018-August 2018 Human Resources Assistant Intern

• Assisted HR department to perform administrative functions with strict confidentiality and provide clerical support.

• Assisted in preparation of new hire paperwork and status change forms.

• Filled and scanned HR documents.

• Provided support to managers of other branches for hiring the right people.

• Participated in full cycle Recruiting process like screening, phone-interviews and reference checks.

• Maintained and updated personnel files in HRIS system as well-organized HR files for archiving. Wal-Mart, Calgary November 2016-Present

Customer Service Representative/Cashier (Part-time)

• Process payment by cash, check, credit cards, vouchers, or automatic debits.

• Answer customers' questions, and provide information on procedures or policies.

• Working with diverse people and solving complaints of customer in best possible way. Tata Consultancy Services, India June 2014 – July 2016 HR Assistant

• On boarded new employees and provided first day training regarding policies and procedures.

• Helped in full cycle recruitment process for all positions.

• Acted as a point of contact for solving employees’ issues regarding HR and Benefits.

• Documented and maintained HR procedures and created job aids for internal use.

• Supported HR Manager with onboarding, terminations and other HR administration functions including addressing HR reporting needs.

• Assisted with data migration, validation and testing of annual performance as well compensation module.

• Scheduled general meetings and seminars for employees to let them know about their rights and compensation.

• Acted as a key contact for employee queries, questions regarding policies and procedures.

• Managed tracking of employee data in Oracle HR system, company intranet as well-organized data files for HR archiving.

• Documented, communicated HR procedures for employees and HR.

• Assisted with data migration, validation of data accuracy during implementation of new HRIS system. State Bank of India (SBI), India Jan 2013 – March 2014 Admin Assistant

• Recorded customer problems and documented customer feedback for future reference.

• Introduced new promotions and financial opportunities to clients.

• Promoted SBI bank credit products.

• Provided information to existing clients via telephone regarding SBI’s products and services.

• Delivered the desired customer experience by identifying and addressing customer needs.

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