Field Service, Surface mount soldering, Troubleshooting.
Resume:
Yossi Ben-nun
************@*****.***
Profile
Extensive background as a field Service Engineer leading customers/technical support in domestic and international markets project management out of the box solutions for customer needs Provided project management; maintained and tracked inventory and supplies; addressed client requests/issues; and ensured successful completion of all contracts 15 plus years of customer-oriented experience working with clients like: IBM, Intel, Motorola, and Applied Materials Provide IT consulting and IT support services; Performed a wide variety of complex electronic and electromechanical assembly tasks; Managed and supervised up to 10 technicians on each project while simultaneously monitoring their six projects; Managed employment data for 100-person company in 25 San Francisco Bay Area locations; Fluent in English and Hebrew ; Conversational Spanish.
Skills & Education
Vocational Electronic/Electrical education
Entry level Photovoltaic System Design/Installation
Technical Drawing and Basic CAD Key
Professional Experience
911Restoration – Project manager and sales 2018–2019
(Richmond, CA)
Compete with different water damage restoration vendors, fire loss, mold remediation, and sewage backup
Create sales opportunities covering the Bay Area from San-Francisco to Sacramento
Respond and communicate with multiple insurance companies and adjusters via their: Xactimate and XactAnalysis, software, giving estimates and work flow progress reports
Coordinate with testing companies to do asbestos and lead testing
Collaborate with costumers on starting date, work flow, and ending of the project
Inspect the size of the damage and create solutions
Ronlev computer systems - IT support specialist 2015–2017
(Ra’anana, Israel)
Supported Microsoft technologies including Windows and Office
Provided on-site and over the phone assistance with hardware, software, and firewalls.
Supported IP and network sharing configuration
Yossi Ben-nun Page 2
Priority Parking - HR Clerk 2013–2015
(San Francisco, CA - Headquarters Office)
Manage employment documentation and data for 100 person company with 25 locations in
San Francisco bay area
Identify, prioritize and route issues to the proper manager, the IRS and local government
Leiber Landscape Services - Operations & Customer Account Manager 2008–2013 (Concord, CA - Home Office)
Responsible for all business development including growing existing accounts, providing ongoing client support, and directing all marketing and outreach to prospective clients
Oversee and manage a team of seven technicians
Provide project management maintaining and tracking inventory and supplies, addressing client requests and issues, and ensuring successful completion of all contracts
Rudolph Technologies (Formerly Applied Precision) - Field Service Engineer (Seattle, Washington – Headquarters) 2007–2008
Supplier of high-end probe card test and analysis equipment in the semiconductor industry
Performed and managed installations worldwide and oversaw equipment upgrades
Provided preventative maintenance work at customer sites as well as remotely
Performed software and hardware upgrades
On-going customer training
Thermo Fisher (Formerly Oryx Instruments) - Field Service Engineer 2000–2007
(Fremont, CA – Headquarters)
Supplier of high-end ESD (Electro Static Discharge) testing equipment in the semiconductor industry
Performed and managed installations worldwide
Mechanical and electrical assembly
Tested components before integration
Customer training, preventative maintenance, equipment troubleshooting and upgrading
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