Sign in

Business Analyst / Business Systems Analyst

Merchantville, NJ
March 29, 2019

Contact this candidate




Self-motivated, versatile, and experienced business professional with expertise in mortgage, real estate, business, banking, and financial environments. Skilled in analyzing and improving business operations, creating and implementing team-building strategies, mentoring and coaching staff, and aligning policies and procedures with the organizational mission. Ability to prioritize projects, develop long-term relationships, and implement strategies. Q UALIFICATIONS

Business and Data Analysis Requirements Identification Process Improvements User Acceptance Testing Credit Analysis Change Control Strategic Planning and Implementation Mentoring and Coaching Staff Cross-Functional Team Leadership Change Management Project Leadership Effective Communication Skills P ROFESSIONAL H ISTORY

NRT REO EXPERTS, LLC (A Realogy Corporation) Pennsauken, NJ Special Projects Asset Manager Team Manager 2008 – 2018 Evaluated, developed, and managed processes and procedures for liquidating REO properties. Monitored staff and client performance via the development and utilization of scorecards, customized reporting, and training tools. Provided mentoring, coaching, and training to co-workers, and created a team atmosphere to enhance productivity.

Implemented the migration from ReloSpec Software to RPIS for the Santander client.

Managed the transition, mapping, and data analysis for the team to RES.NET Platform and became the SME.

Assisted with the queueing and tasking project to enhance the efficiency of workflow.

Created special reports from data elements and saved the files as Excel or PDF formats.

Led and maintained the complete portfolio of commercial and business for KeyBank and residential for United Nations Federal Credit Union.

JP MORGAN CHASE (1999 – 2008) Fort Washington, PA

Business Systems Analyst Assistant Vice President April 2004 – July 2008 Executed and led deliverables related to the project life cycle. Maintained a comprehensive understanding of the technology implementation process, including business requirement generation, management of development resources, user acceptance testing, system documentation, and training.

Served as the Information Owner, handling access administration templates of the subprime origination and automated underwriting platforms. Performed change control approvals for upcoming system releases.

Monitored program performance after implementation to prevent reoccurrence of program operating problems and ensured efficiency of operations.

Provided recommendations for program improvements and corrections to the IT department.

Established processes to systematically trigger workflow queues at key access points.

Automated the flood ordering process by creating a direct interface with the vendor.

Enhanced the fully automated fulfillment process for the generation of required customer correspondence. Senior Account Manager Mortgage Officer August 2002 – April 2004 Served as a liaison between the sales force and the customers to guide the loan process to funding. Analyzed credit, income, and assets to ensure loans met guidelines, answered underwriting and pricing questions, and provided recommendations for alternative loan structures. Maintained a lending authority of $150K.

Recognized with the Operations Award for 2nd Lowest Time in Process for 2003.

Earned recognition as a Superstar Performer for June 2003, December 2003, and March 2004.

Recognized as a Service Start Employee for demonstrating the Chase values for the fourth quarter of 2002. JASON S. EDELMAN

Pennsauken, NJ 08109 856-***-**** Loss Mitigation Specialist August 2001 – July 2002 Managed a portfolio of approximately $10M of defaulted real estate mortgages. Built and maintained strong working relationships with internal and external partners, and successfully oversaw the portfolio performance.

Utilized creative negotiating techniques to resolve customer delinquencies and improve the performance.

Implemented new work out option to decrease the delinquencies and eliminating future holding costs. Real Estate Asset Recovery Specialist May 1999 – July 2001 Managed a portfolio of $6M in foreclosed real estate assets. Built and maintained working relationships with borrowers, attorneys, mortgage brokers, and real estate agents to enhance the portfolio performance.

Generated new strategies, policies, and timelines with outsourcers which resulted in prompt vacancies, sales, and settlements of assets.

Designed and implemented a department training program for new Asset Recovery Specialists, resulting in overall department sales averages of 20%.

Developed a direct-based relationships with National REO firms, resulting in greater recoveries to the company through the elimination of outsourcing fees.

Created marketing strategies of REO properties, resulting in average monthly closing percentages of 21%.

Earned recognition as Asset Management Employee of the Month for performance during July 2000. EARLIER CAREER HISTORY


REO Field Specialist Branch Manager Loan Officer E DUCATION C ERTIFICATIONS

Project Management Certification (Currently Enrolled) Rutgers University Executive Education

Associates in Applied Science – Business Administration Accounting Camden County College

Licensed New Jersey Real Estate Referral Agent

Contact this candidate