S.SUGANYA
Mobile: 975*******
Email id: ac8xvd@r.postjobfree.com
Date of Birth: 07.03.1992,
OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.
PERSONAL PROFILE
Father’s Name : S. Selvaraj
Date of Birth : 07.03.1992
Sex : Female
Marital status : unmarried
Strengths : Positive Attitude, Hard work & Team Player.
Languages Known : English, Tamil
ACADEMIC PERFORMANCE
COURSE
INSTITUTION
YEAR OF PASSING
PERCENTAGE
M.B.A(HR)
Dhanalakshmi srinivasan college of arts and science for women
Perambalur 621212
April 2014
71.88
BBA
Dhanalakshmi srinivasan college of arts and science for women
Perambalur 621212
April 2012
69
H.Sc
Annai EveMarie Koch Girls
Higher sec school Thuraimangalam-621220
April 2009
62
S.S.L.C
Dhanalakshmi srinivasan higher sec school. Perambalur 621212
April 2007
69.6
CERTIFICATE, DIPLOMO COURSE & PROJECTS
DCA- Diploma in computer Application.
Tally 7.2
Work shop – environment management
A Study on employee welfare in Jothi Malleables Private Ltd at Thuvakudi in Trichy.
PROFESSIONAL EXPERIENCE
DHANALAKSHMI SRINIVASAN NIDHI LTD
July 2015 - Present
Designation: JUNIOUR EXECUTIVE
Location: LALGUDI
Responsibilities
Responsible for ensuring the achievement of gold loan sales and revenue targets for the branch.
Achieving the given target within time limits. Attending the leads, explaining about the products, procedure and benefits. And also Cross sell lead generate.
Initial screening of customers, collection of documents, inspection of their properties and co ordination between customers and branch officials.
Sourcing of gold loan new business on daily basis, explaining the gold loan product feature to the customers.
Following it up with the gold loan customer for lead conversion, Ensure to make an appointment with the customer
An operational responsibility in processing of a gold loan transaction, scrutinizing the KYC documents.
Inputting the customer basic details in the loan software, servicing the customers by taking necessary approval as per their requirements.
Preparation of daily MIS & monthly MIS for our Branch manager, coordinating with the other function for lead generation
Ensure to tally the no. of ornaments vs the details available in valuation certificate since being the 2nd custodian
Sourcing of other products leads as per the management requirements, achieving the monthly targets assigned to me for the last four year, Ensure to disburse the loan amount to customers.
Various register maintenance, filling of booking from login to disbursement, receipt book management, branch administration, petty cash, vault management and various other customer works.
To ensure maximum collection and recoveries. All customers to be followed up and visited for collection.
Monthly resolution and reversal targets are met and providing timely feedback and update to collection to track productivity.
Hand holding branches in initial stages for better understanding of process including customer assessment cash flow etc.
Ensuring that all legal notices, Auction notices are timely issued to borrowers by co ordaining with team. Liaison with legal team of both the products for all recovery related matters (Legal notices, replies, auction etc.)Expected to extend assistance to Gold loan and team for resolution of cases
Recovery / auction & keeping the NPA at ZERO for both the products. Delinquency management for gold loan portfolio. Collection analysis & preparing MIS, Collection Reports. Assisting in settlement of all reported cases of pledge of spurious, low quality, and stolen ornaments through recovery and or / compromise settlement. Timely Interest servicing and Renewal for Overdraft accounts.
REFERRENCES
Reference: 1
Name: Backiyaraj.D
Organization: Dhanalakshmi srinivasan nidhi ltd
Designation: Manager
Contact no: 809-***-****
Place: PERAMBALUR
Date: S. Suganya