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Customer Care Manager

Location:
Kimberley, Northern Cape, South Africa
Salary:
R15000
Posted:
March 29, 2019

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Resume:

CURRICULUM VITAE

I hold a National Diploma in Public Relations Management. I am currently

working at the Estate Agency Affairs Board of South Africa. I have worked at companies such as Travsim, Mystic Marketing and distributors and my career Corner.

PERSONAL DETAILS

Name : Zizipho Elizabeth Mpingwane

Birth date : 12 February 1992

Nationality : RSA

Marital Status : Single

Address : 469 Mandela Park Zone 6

Katlehong

1431

Contact details : 081-***-****/ 083-***-****

Email Address : ac8xu4@r.postjobfree.com

EDCATION AND TRAINING

SECONDARY EDUCATION:

2009 – Matric

Fumana Comprehensive School

TERTIARY QUALIFICATION:

2016 – National Diploma Public Relations Management Tswane University of Technology

Mpingwane Zizipho CAREER HISTORY

COMPANY Estate Agency Affairs Board of South Africa POSTITION Customer Relations Department Intern

PERIOD OF EMPLOYMENT June 2018 – Current

DUTIES

Dealing with all queries from external stakeholders,

Package and disseminate information for exhibitions and roadshows,

Booking venues for exhibitions and roadshows,

Maintaining the organisations corporate image and identity,

Typing and filing,

Arrange and provide support to outreach internal programmes of the department,

Maintaining good communication between the company and its stakeholders,

Answer direct calls from other departments to the customer relations department,

Performs other related work as required.

SAP system knowledge

COMPANY My Career Corner

POSTITION Communication intern

PERIOD OF EMPLOYMENT 8 months

DUTIES

Doing administration work.

Organizing events for the organisation.

Events planning

Sponsorship

Media exposure

Filing

Raising awareness.

Attending outreach programmes.

Mpingwane Zizipho REASON FOR LEAVING Expanding career opportunities

COMPANY Mystic Marketing and distributors

POSITION Office Administrator

PERIOD OF EMPLOYMENT 1 year 4 Months

DUTIES

All administration work.

Attending departmental meetings.

Corresponding to emails.

Typing.

Filing.

Taking minutes during meetings

Secretary duties.

REASON FOR LEAVING Expanding career opportunities

COMPANY Travsim

POSITION Customer care consultant

PERIOD OF EMPLOYMENT 5months

DUTIES

Scheduling meetings for the organisation,

Taking minutes during meetings,

Organising the organisations filling system,

Doing administration work.

Organizing events for the organisation.

Answering calls.

Corresponding to emails.

Customer relations.

REASON FOR LEAVING Better prospects

Mpingwane Zizipho LANGUAGES

Reading Writing Speaking

Xhosa Excellent Excellent Fluent

Sesotho Excellent Excellent Fluent

Isizulu Good Good Fair

English Excellent Excellent Fluent

REFERENCE:

Siphokazi Mgidi TUT 062-***-****

Babalwa Zilimbola HR Mystic 062-***-****

Marketing and Distribution

Thando Ngxongo Supervisor at Glomail 074-***-****

Cheryl Maepa Career Corner Manager 078-***-****

061-***-****

Nosipho Longwe Estate Agency Affairs Board 060-***-**** 072-***-****

Mpingwane Zizipho SKILLS

Basic Computer skills (Outlook, Internet, Microsoft Office)

SAP knowledge

Neat, methodical, accurate and organized

Interpersonal communication skills

Writing skills

Communication skills

Deadline oriented



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