Magdalene Chiam Soon Eng

*** ********* ****** #**-***

Singapore 540131

Mobile: 88004277

Email: ac8xu2@r.postjobfree.com

Professional Experience

Tyco Electronics (S) Pte Ltd

Position: Senior Executive Assistant

Year 2000 to December 2017

• Assisting General Manager & Vice President on all administrative support in Asia

Pacific region.

• Providing high level support to Vice President and General Manager in HR’s due

diligence, restructuring and merging.

• Accessing their emails and will reply on their behalf in time of urgency.

• Screen calls aggressively and coordinate appointments to match their work

schedule.

• Preparing presentation materials and sales analysis reports

• Handles all confidential matters related to staff welfare and sales

commission input discreetly.

• Consolidating weekly and monthly sales report

• Coordinating meetings and conference calls regionally.

• Assisting our VIP guests on all administrative support when they are visiting

Singapore for meetings

• Independently composes correspondence without error.

• Requires little direction in completing administrative assignments.

• Interfaces well with all levels of the senior management team.

• Provide excellent resource on questions about office procedures and protocol.

• Assisting on our roadshows about thrice a year to our major customers.

• Meeting vendors to source corporate gifts annually.

• Assist on all legal documents and mass communicate to all staff on major

announcement and events.

• Provide full spectrum of HRM & Administration, expatriate management,

payroll, Compensation & Benefits, restructuring, merging of companies

and continuous planning, evaluation and implementation policies and

procedures to meet current and future business objectives

• Going out and doing site surveys to source the appropriate site for

Global Sales meeting venue and negotiate with the respective hotel for

competitive rates.

• Coordinating Global sales meeting in local and regionally for Senior

Management and Sales staff on the off site.

• Liaise with embassy and travel agent on all reservation and travel needs.

• Assisting to compile and screen through all the presentation materials prior

to the major meetings

• Assists in managing the logistics of speaker presentations and successfully

processes seminar and convention registration.

• Maintains ongoing and open communication with my superior direct reports.

• Ghostwrites memos for company-wide distribution.

• Assisting on the approval from all department pertaining to purchases,

payroll, entertainment claims and travel approval.

• Access to Sap system to approve eleave, purchase order and staff

requisition requirement.

• To make decision in the absence of both Vice President and General

Manager when necessary.

• Conduct and assist on acquisition process during our expansion period.

Tyco Electronics (S) Pte Ltd

Position: Confidential Secretary

Year 1997-2000

• Assist both Sales Directors on all administrative support.

• Closely keep my superiors informed on any updates and last minute changes in

meeting schedule

• Preparing presentation materials and sales analysis reports

• Effectively maintains the work flow in our department

• Maintains an up to date and organized filing system

• Highlights pertinent articles in trade journals and on the internet

• Assist HR to screens and interviews on selected candidates for our sales &

customer service department.

• Handles all sales and customer service staff personal information with high

confidentially and discretion.

• Constructs action templates that others could follow in absence of the Sales

Directors

• Provides back up administrative support to other members of management

• Accurately takes dictation using shorthand/fast notes

• Interfaces well with all levels of the senior management team

• Attending customers’ sales call and complaint and redirect to the respective sales

personnel to take action promptly

• Readily adheres to deadlines and production benchmarks as well as to manage

multiple tasks effectively.

• Effectively allocates time and resources to meet contractual deadlines.

• Readily maintains key information at fingertips.

• Ensures that all aspects of office administration are well taken care of.

Behavioral Attributes

• Demonstrates outstanding organizational skills

• Strong EQ – able to communicate effectively with peer groups .

• Accountability and integrity on all aspects of work. Provide the appropriate

amount of structure, direction and feedback.

• Good communication skills – able to work effectively with senior executives

internally or externally.

Key Competencies and Skills

• Microsoft Office – proficient in SAP & Concur

• Communication Skills

• Analytical Skills

• Sales Acumen

Previous Career History

Working in YGM Marketing as a Secretary cum Merchandiser for 10 years and had been given exposure on garment purchase and exporting.

Academic Qualification

Diploma in Personnel Management

PSC – Private Secretarial Certificate

GCE ‘A’ Level

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