Customer Service Sales

Liakesha Houston

***C Margaret Street

Greenwood, SC 29646

864-***-****

***************@*****.***

Ability Summary

National Certified Phlebotomy Technician

Greet patients/donors and explain procedures

Match laboratory requisition forms to specimen tubes

Draw blood by vacuum tube, syringe, and butterfly venipuncture

Draw blood by heel and finger stick

Dispose of contaminated sharps, blood, and other biohazard fluids and tissue

Transport specimens and samples to laboratories

CPR and HIPAA Certified

Phlebotomy Clinical Experience

Augusta VA Medical Center Augusta, GA

Employment History

C N A

Wesley Common Greenwood, SC 8/2018 - current

Greet patients and their families / Answer questions

Monitor and record vitals

Assist patients with daily living activities

Monitor patients and report changes to RN

Customer Service and Sales Rep

Metro PCS Greenwood, SC 6/2016 – 10/2018

Assembled products with hand and power tools

Completed quality inspections

Customer Service and Sales Rep

Sykes Greenwood, SC 11/2013 – 6/2016

Answered calls at in-bound call center

Actively listened to customers to determine

Used excellent computer skills to troubleshoot and resolve customer issues

Education

Tender Care Training Augusta, GA Phlebotomy

Piedmont Technical College Greenwood, SC C N A

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