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Office Assistant Medical

Montgomery, Alabama, United States
March 28, 2019

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Erica Goldsmith

**** ***** ******* **. ***. A

Montgomery, AL 36117



Seeking a position in a dynamic work environment with a company that offers the opportunity

for me to help the company advance proficiently


55 WPM

CPR certified

Medical Office Assistant certified

Work History

Patient Access Representative- River Region Health Services Inc.

December 2016-currently

Greet patients upon arrival and departure, collect all copayments and balances, verify all health insurance, schedule appointments and follow-ups, and answer multiple phone lines

Accurately collect personal information, handle all requests in an efficient and courteous manner, and maintain medical records

Medical receptionist- Geriatric Associates of Montgomery

June 2012- February 2016

Greeted patients upon arrival and departure, collected all copayments and balances, maintained medical records, scheduled all appointments in and out of facility, and answered multiple phone lines

Accurately collected personal information and details about patients, explained the practice procedures to new patients, maintained all incoming and outgoing mail, and maintained a clean reception area to show a professional image

Medical Office Administrator- PriMed

September 2009- April 2012

Checked patients in and out, handled telephone calls and face to face inquiries, politely

greeted patients and visitors, explained the practice procedures to new patients, and

provided all requests in an efficient and courteous manner

Scheduled appointments for patients, assured that the appointments system operated

smoothly, and arranged any necessary follow up appointments for patients with hospitals

or with other healthcare professionals


November 2007- March 2009 (Medical Office Assistant) Fortis College- Montgomery, AL

** References available upon request**

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