Erica Goldsmith
Montgomery, AL 36117
ac8xpc@r.postjobfree.com
Objective
Seeking a position in a dynamic work environment with a company that offers the opportunity
for me to help the company advance proficiently
Skills
55 WPM
CPR certified
Medical Office Assistant certified
Work History
Patient Access Representative- River Region Health Services Inc.
December 2016-currently
Greet patients upon arrival and departure, collect all copayments and balances, verify all health insurance, schedule appointments and follow-ups, and answer multiple phone lines
Accurately collect personal information, handle all requests in an efficient and courteous manner, and maintain medical records
Medical receptionist- Geriatric Associates of Montgomery
June 2012- February 2016
Greeted patients upon arrival and departure, collected all copayments and balances, maintained medical records, scheduled all appointments in and out of facility, and answered multiple phone lines
Accurately collected personal information and details about patients, explained the practice procedures to new patients, maintained all incoming and outgoing mail, and maintained a clean reception area to show a professional image
Medical Office Administrator- PriMed
September 2009- April 2012
Checked patients in and out, handled telephone calls and face to face inquiries, politely
greeted patients and visitors, explained the practice procedures to new patients, and
provided all requests in an efficient and courteous manner
Scheduled appointments for patients, assured that the appointments system operated
smoothly, and arranged any necessary follow up appointments for patients with hospitals
or with other healthcare professionals
Education
November 2007- March 2009 (Medical Office Assistant) Fortis College- Montgomery, AL
** References available upon request**