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Rigid Body Dump Truck Operator

Location:
Zambia
Salary:
13000
Posted:
March 28, 2019

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Resume:

CHILESHE CHISESA

Contact: +260*********/+260*********

Nationality: Zambian

Languages: English, Bemba, Nyanja,

Email: ac8xo9@r.postjobfree.com

SUMMARY OF EXPERIENCE

I ‘Am A Dependable Young Zambian With Experience and Skills in Basic Health and Safety, Heavy Equipment Operator, Capable of Driving Through Rough Terrain for Long Hours, Highly Efficient Individual with Extensive Team Leadership Experience, Able to Adapt Well to New Environment and Learn New Processes. My Objective Is to Become A Distinguished Professional in Mining Industry and Positively Contribute to The Business Environment and The World’s Economy At Large.

KEY & TECHNICAL SKILLS

Excellent Interpersonal and Communication Skill Across Cultural Environment

Excellent Customer Service

Ability to Work Under Pressure

Team Player and Time Management

Flexibility, Problem Solving, Self-Motivated

CCTV Operation Skills

Attentive to Detail, Multi-Tasking Abilities

Strong Organisational and Drive for Result

Ability to Exceed Work Hours

Proficient in Computer Software and Hardware

Excellent Front Office Operations

Ability to Work in Shifts and to Plan in Advance

Ability to Driver for Long Hours Over Vast Distances

Ability to Understand Instructions and Read Site Maps

Basic First Aid and Occupational Health and Safety

Knowledge of Cleaning, Maintaining, Daily Check List

Highly Efficient in Performing Physically Enduring Tasks

Capability of Driving Over Rocky and Rough Terrain

EDUCATION & TRAINING

Airtel Zambia Telecommunication Ltd

Customer service Agent

Area of focus

Empathy

Positivity

Patience

Clarity

Improvement

MultiChoice Zambia

Customer service representative

Area of focus

Introduction to customer service

Customer service techniques

Dealing with the customer

KEY PROFESSIONAL QUALIFICATIONS

Institute for Managing Information Systems In progress

Zambia institute for Business studies and industrial practice (ZIBSIP)

Certificate in Computer Fundamental and Application Packages 2012-2013

Kay’s Technologies

Certificate in Operating a Rigid Dump Truck 2019

Striving Mind Academy and Consultant

PROFESSIONAL MEMBERSHIP

Student member of the Chartered Institute for IT – (UK)

Member of Ceta, Teta, MerSETA, DoL- (South Africa)

EMPLOYMENT RECORD

June 2018 CCTV Operator

Diamonds of Lusaka-Casino

Responsibilities

Ensure the safety and protection of casino quests, employees and property in accordance with casino policies and state law

Monitor casino operation for compliance with rules, regulation and laws

Monitor patron activities for signs of cheating or theft

Coordinate with local police authorities for confirmed sightings of theft

Monitor cash check-out at the casino counter

Monitor casino vault access point

Diagnosing and solving hardware /software faults

Maintain, inspect and repair slot machines

Maintenance of the CCTV and its operations

2017-2018 Driver

Airtel Telecommunication Zambia

Responsibilities

Driving the director to and from the office

Maintenance of the vehicle

Deliver of mails

Maintaining driver logbook

Carry out inspection of a project vehicle

Dec 2016 – Sep 2017 Surveillance Officer / IT Technician

Millionaire’s Casino

Responsibilities

Ensure the safety and protection of casino quests, employees and property in accordance with casino policies and state law

Monitor casino operation for compliance with rules, regulation and laws

Monitor patron activities for signs of cheating or theft

Occasionally make the round in the casino floor to mingle with the patrons and casino dealer and operators

Coordinate with local police authorities for confirmed sightings of theft

Monitor cash check-out at the casino counter

Monitor casino vault access point

Installing and configuring computer system

Diagnosing and solving hardware /software faults

Maintain, inspect and repair slot machines

Maintain and monitoring of UPS system

Maintenance of the CCTV and its operations

January 2016 Customer Service Representative (CSR)

MultiChoice Zambia

Responsibilities

Effectively manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/team sales targets and call handling quotas

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage customers

Oct 2013 – June 2014 Customer Service Agent/Data Entry Operator

Airtel Telecommunication Zambia

Responsibilities

Maintain customer confidence and protects operations by keeping information confidential

Secures information by completing database backup

Maintain database by entering new and updated customer and account information

Enter and update files into excel spreadsheets

Process and resolve data inquiries by searching and reviewing the data bases

Manage file and routing of source documents

Perform all data entry related tasks including sorting, proofing, updating,

Mailing and storing

Effectively manage large amounts of incoming calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships of trust through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/team sales targets and call handling quotas

June2013 – Oct 2013 Data Entry Operator

Softage Adept International Ltd

Responsibilities

Prepare, compile and sort documents for data entry

Check source document for accuracy

Verify data and correct data where necessary

Obtain further information for incomplete documents

Fab 2011 – July 2013 Killie B Pub & Grill

Supervisor

Responsibilities

Updating the cash book

Making sales for the company

Receiving customers in a pleasant way

Attending to each and every customer

Giving demonstrations where necessary

Making the customer aware of new offers, discounts and schemes

Recognizing the frequent customers and the buying behavior

Making sure that set targets for the company are achieved on a monthly basis

Organizing the training for new staffs

REFERENCE

1.Mr. M.P.Patel

Managing Director

Dash Couriers and Business Partner of MultiChoice

Cell: +260*********

2.Raymond Ngoma

Business Partner and HR

Airtel Zambia

Cell: +260 097*-******

3.Striving Mind Academy

43 Pretoria Road, Falstaff Building,

Kempton Park

Tell: +271********

www.strivingmindsacademy.com

4.Mr. Martin. O.D Jowi

EC and Senior Manager Training

Airtel Kenya

Cell: +260*********

5.Mr. John Kalambata

Human Resource Manager

Millionaires Casino/Diamonds

Cell: +260*********



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