A dependable and enthusiastic professional who learns quickly and develops strong working relationships. Special abilities in self-motivation, communication and adapting to new situations.
SKILLS AND HIGHLIGHTS
Effective Team Player
Results Driven / Focused
Ability to Multi-task
Effective Decision Maker
Thrives in Chaos
Technically Business Savvy
Strong Subject Matter Expertise
Data Integrity and Risk Management
Resourceful with Research
Process Improvement and Operation Efficiency
Complex Problem Solving and Resolution
MS Office: Word, Excel, PowerPoint, Outlook
Insurance Systems: Kicks, IPAS, Broker Portal, CICS, PTE (policy transaction engine)
Wawanesa Mutual Insurance January 2002 – July 2018
A Canadian mutual company owned by its policyholders. It is one of the largest property and casualty insurers in Canada.
Underwriter 1 – Personal Lines February 2015 – July 2018
Provided support to Brokers and Clients in the areas of research, risk management, discrepancies, amendments, cancellations. Ensured applications are timely, correct ratings and acceptability of the business.
Quickly able to build credibility and rapport with Brokers to ensure successful achievements of goals and business objectives.
Successfully assess and negotiate qualifications by performing risk analysis using various technology and external data sources for the purposes of quoting, negotiating and authorizing the acceptance of risk.
Track decisions into central repository and use for knowledge transfer and training purposes and policy guidelines.
Reference policy guidelines and policy to navigate decisions and recommendations while ensuring consistency with approach.
Underwriting Assistant January 2002 - February 2015
Provided support to Underwriters, Brokers and Clients in the areas of admin support, payment processing and distribution of work to underwriters.
Set up policies agreement, ensured accuracy and integrity of information
Administer cancellations and payments as authorized
Develop strong working relationships with internal and external client and peers.
Other positions held at Wawanesa (moved through the company via promotion)
EDUCATION / CERTIFICATIONS / PROFESSIONAL DEVELOPMENT
General Business Diploma - Completed 1991 - Humber College
Principles and Practice of Insurance 2001 – Humber College
Fraud 2015 – Insurance Institute of Canada
Integrated Computer Applications 2004 – Sheridan College
REFERENCES UPON REQUEST