Sign in

Manager Front Office

Eltham, England, United Kingdom
March 28, 2019

Contact this candidate



Very capable and respected ICT professional, trusted strategy adviser and hard worker. Leads by example, presenting and delivering inspired solutions to business and technical teams, across a broad spectrum of international markets. Equally competent on the shop floor or in the boardroom, with detailed knowledge of corporate strategy, enterprise architecture, technical governance, financial modelling, high speed networks and over 40 years of company and software development. Verticals include: architecture, manufacture, telco, govt, legal, media, fine arts, oil, e-commerce, military, high volume, low latency, E2E, F2B, front office trading, pricing, live risk, SOA, ICT roadmaps, patterns and AI/ML design.

Charismatic leader, good communicator and creative business architect, CTO many times, leading complex, cost saving, transformation and performance improvement programmes. Managing large budgets and hundreds of staff, with the ability to motivate diverse teams to achieve the most challenging business and technical goals. Expert use of programme controls, deep learning, data science, agile, digital micro-services, REST APIs, ITIL processes, blockchain, AI and ML.

Very thorough and always ready to go the extra mile, with a special gift for new ideas and pioneering designs, including various awards and patents. Used to working on flagship projects with distinguished, sometimes famous, multi-talented creatives, developers and constructors, within robust environments. A definite business all rounder, with a unique brand of magic, who strives to get the best from the team, always trying to ensure that we end the journey with smiling faces.


UBS – Team lead and Enterprise Architect on a C++ £3bn turnover FX ICT strategic realignment and application performance improvement programme, reporting to the UBS MD in Zurich. Measurable, optimal, low latency network and kernel level application improvements, on one of the largest, high volume trading systems in the world. FX is the largest traded financial product and UBS have some of the largest FX IT systems in the world. The remit was to envision a new, best practice Enterprise Architecture and implement a new, state of the art UBS future, world-class FX ICT programme and service, taking them to the next level of global online FX excellence. After the transformation that year, UBS won the award for best bank in global e-commerce and electronic FX.

LIFFE - Change manager for a major £60m transformation; working with the global PMO, ICT and network build teams, major software changes and transformation planning for many of LIFFE’s traditional and colourful trading activities within several global stock and commodities exchanges, including a major re-fit of the London Stock Exchange and transforming the UK Coffee, Wheat and Barley market operations at Commodity Quay. Several £10m+ sales bids of the new system, to re-energise LIFFE for the 21st century, from “Open Outcry” to fully electronic trading.

Morgan Stanley - Senior architect and EMEA PM, responsible for IT solutions, data centre build and trading systems; covering equities, fund and asset management and private wealth management in London, Switzerland, Italy, Spain, Sweden, Russia and India. Tight timelines, challenging locations, contract negotiation, including appointment of 3rd party suppliers. Long periods abroad as required, setting and delivering key infrastructure objectives, including the technical design, specification and PM of new data centres and trading floors in most MS EMEA buildings.

Omiris - Development programme manager (Head of projects, MIS analytics and the PMO, $50m) where twelve PMs and their teams, built a state of the art, Java based, “Straight Through Processing” FIX enabled global trading solution, designed to connect 6,000 brokers globally; a world first in cross border equities and global swaps trading. This was part of the “City’s History” in the making, in terms of innovative equities trading, way ahead of the curve and it was sensational news in the Financial Times at the time, being viewed as the “Pioneers of Global Freedom”.

Deloitte - Chair of the ICT and AV build team at Deloitte, working with the main fitout contractor Overbury managing the technical teams, including infrastructure consultants and auditors across a range of technology covering 15 floors. Delivery of the ICT, AV and Security infrastructure of a new £42m London HQ campus and data centre.

Channel Tunnel - Responsible for the technical design, planning and ICT installation management within the Channel Tunnel, a £9.5bn five year project, including a detailed presentation to the Euro-Tunnel Consortium board members to win the ICT bid and the follow on IT planning and technical implementation management.

Ministry of Defence - Senior design responsibility for the UK Army and other key services, international defence systems and networks. Designer and PM of large technical infrastructures and complex ICT systems. Strategic advisory role at the highest levels, including ICT troubleshooting and staff re-direction, with extensive travel.

UK Government - Senior PM at the Environment Agency, specifying the complete technical needs for the LAN/WAN project, planned to serve a 10,000+ end-user population. Member of the ICT review committee, who produced the new Environment Agency ICT strategy for the next five years. Also became the Chief Architect at HM Treasury DMO.

European Space Agency – PM / Designer, specifying the technical needs for LEO / MEO Communications Satellites.

BT Vision – PM for major exchange and microwave projects, e.g. global voice, television and large complex networks. Presentations to the main BT board of directors and many parties of foreign visitors e.g. 30+ UK and non-UK Government ministers. Installation of the Westminster TV network, large data centre and video library complex, with thousands of TV customers, including the TV installation at the House of Lords and 10 Downing Street, as well as giving value engineering advice to the senior management at several major TV companies e.g. Sky, Disney, Channel 4, Karmarama, ITV and obviously BT Vision, enjoying much success for many years.


Business Consulting Broad knowledge of infrastructure standards, solutions architecture and governance. Consulting advice on company setup, at least 30 types of risk, mitigation and operating licence implications, as well as any financial liabilities. Help with pre-sales deal making, contract writing and stake-holder engagement, including working with engineering, sales, HR, finance and legal teams. Used to working with various government departments, academia, industry and many trading and legal teams. Insurance and liability reviews as well as regulatory change obligations. Also large building and Data-Centre Design, Contract Management, ITIL, SOA, AI

Software Development ASP.Net Core MVC, EF6, CSS, HTML5, C#, Docker, Kafka, Kubernetes, ETCDNet, VB, Some C++, TFS, GitLab, Jira, SOA, SQL, Micro-Services, Machine Learning and AI, SSRS, AMQP, ES/CQRS, RabbitMQ, Open-Source++ Created many RDBMS and Graph dBs, Sybase, Oracle, PetaStores, also looking at HADOOP, HIVE, coded many MIS-ERP-PM-PMO tools

Current Research Python, Machine Learning, Deep Learning, Advanced Neural Nets, NLP, R, AI, Data Science

Project Management Full life cycle, project accounting, auto-tracking plans, risk management, cost and change control, stakeholder presentations, tendering, contracts, recruitment, multi-level reporting, Global PM, COBIT, COSO, ITIL, have managed 250 staff, usually 5-30, budget £2-20m, advisory £200m+ but occasionally much larger, e.g.multi-billion pound global programmes

ICT Governance / PMO ERP advisor, including PMO setup, process improvement, stakeholder liaison, budgets, financials and project expenditure, controls and tracking, multi-dimensional project plan maintenance advice, project assurance and audit, risk stripping, onshore/offshore strategy, change control, ISO 9000 QA, legal contract negotiation, formal acceptance, closure reviews, board pack preparation, KPIs, KRIs, KGIs, KCIs, Critical Path, GAP, Landscape, Pareto, Workload analysis, culminating in timed reports, 3D hyper-cube and new PM reporting tools

Data Centres RFI complex shielding expertise, cabinet layout and selection, power planning and design, cooling requirements, server sizing / selection / operation, equipment and data migration

Network Engineering Utilising many vendors e.g. Cisco / Juniper, VMWare, LAN / WAN / WiFi design and install. Mobile telephony base station installs for 02, TV transmission, NMS Setup / operation, logic and protocol analysis, including many bespoke monitoring and configuration type tools

Construction Projects Infrastructure projects are typically a half to one million square feet in a single building, with several projects comprised of multiple buildings of that size in a campus style layout. Regular dialogue and co-ord. with clients, architects, designers and implementation teams.

Sales and Marketing Good client relationships on successful sales bids of £10m+ at board level, with an acute business focus, customer facing, presentations and multi-account marketing / management

Advanced Robotics Cognitive neuralistics researcher, machine learning, B/F Prop, Gen-Algo, SOM, AI, S-Life++


Enterprise Architecture: POET, Zachman, TOGAF, SOA

IT Infrastructure/IPT: Design/Deliver/Deploy/Document

Programme Mgmt ERP / PMO / EIS Tool Development

Business Process Analysis, Review and Re-Design

Technical Architecture / Strategy and Solution Creation

Global Trading Application Performance Modelling

Strategic Change, Cost + Transformation Management

Team, Line and Board Level, Relationship Building

Value Cost Analysis using GAP, Pareto, Hyper-Cube

£Multi Million Budgets across Multiple Locations

Data Centre Build, Migration, Operation, Virtualisation

Advanced Statistical Models, VBA and ASP Grid Skills

Business Continuity Strategy and Risk Profiling Skills

Proven Pedigree in ICT Bids and Software Development


Job-Seeker Coded a 3D ERP MVC Tool + an Algo-Trading platform, whilst looking for a new job Apr 2018 – Present

BLOCKEX (Crypto-Currency Exchange) Trading Platform Developer + some architecture Dec 2017 – Mar 2018

Refactoring and coding the main Blockchain,Trading Application, plus some SOA and implementing FIX Messaging

ThePMO (Programme Management Visualisation) IT Director and Senior Developer Nov 2016 – Nov 2017

Designed and coded the main Programme Application, using: C#, ASP.Net-Core, Micro-Services, AI and ML

LOPPEX (Private Placement, Illiquid Asset, Auction Exch.) Interim CTO and Chief Architect Jul 2016 – Oct 2016

Helped to get this SME off of the ground, re-coding the main Trading Application into C#.Net, plus Office 365 work

Research GBS and study eg. Latest Web coding trends, Micro-Services, AI + ML, NLP Algos, R May 2014 – Jul 2016

UK Debt Management Office (UK Government Gilts) Enterprise and Technical Architect May 2012 – May 2014

The DMO is the trading arm of the UK Treasury, managing the National Debt, UK Lottery, Major Public Works ++

£Multi-Trillion turnover; responsible for various ICT strategic roadmaps, complex SOA, API and Web Architectures

Strategic Planning, Business Analysis and Architecture, including BigData Consolidation and Developer Recruitment

Provide advice and guidance to the Bank of England, on Enterprise Architecture and Technical Strategy matters

Re-designed the DMO Cyber Security Solution and Policy, using my SC security clearance where necessary


Infonetica - MS-Gold Partner – Pharma Software House - Interim Dev PM, + Azure Cloud Svc Feb 2012 – Apr 2012

Citibank - Front Office Live Risk and Pricing – Global Team Lead PM - Equity Derivatives Jun 2010 – Nov 2011

Valuation Service VP – Team Lead and SCRUM Master for 15 C++ and C# Risk developers, using an Agile SDLC, Integrating yield curves, dividends, volatility surfaces, utilising greeks, vol stressing on a computational grid and many option pricing quant models++. Advising the most senior technical architect, using NIST, TOGAF and SOA++, providing input into the technical roadmap, as well as managing the complex code changes in a state of the art, SOA based Live Pricing Context Service and a Live Risk, Front Office, Equity Derivative trading platform

NYSE / EuroNext – Developer - Interim consultant, re-architecting the enterprise tooling Feb 2010 – Jun 2010

Private Investment Group - European PM and PMO / MIS Analytics Developer Jul 2008 – Dec 2009

PM - private European development programme, UK and France, also coding EPM and PMO web tools in 3D

Deloitte IT and AV – HQ Build – ICT Team Lead Feb 2007 – Apr 2008

Working for OPLC – Consulting and High-Technology Environment Firm (£42m Greenfield project)

Deloitte, second largest professional services firm, £1.3bn turnover, devoted to tax/audit excellence in 140 countries

Lead the London ICT and AV design, build and install team, creating the Deloitte £42m new HQ campus afresh

Chair technical meetings, strategy and transformation planning, senior lead ICT manager for the dev build team

Review / amend / approve technical architect’s designs, drawings, specifications, PMO and programme plans

Consulting Director – Financial Markets Feb 2003 – Oct 2006

ThruPoint – New York based - Global Strategic Consulting Firm

ThruPoint, deliver business-aligned, strategic, technology advisory services to FTSE100 clients, $100m turnover

Reporting to the UBS MD, I was the Enterprise Architect and PM leading the performance improvement team for a C++ £3bn turnover FX trading application, successfully managing some of the best PhDs in the world

Recent client engagements, audits, assessments, advisory reviews and assignments: e.g. Programme/PMO Consultant at BT for a $3bn Reuters 20,000 site MPLS network, writing several MIS, global PMO visibility tools; Global PM for the UBS VOIP Telephony project; McGraw-Hill Global ICT Strategy; Marsh Mercer and Morgan Stanley ICT infra-projects; Merrill Lynch global security policy, procurement and technology audit; MOD SBS

Creation and delivery of many strategic and tactical presentations, for global clients and staff delivery teams

Development Programme and PMO Manager Feb 2000 – Jan 2003

Omiris – $50m Startup, in Global Equities and Swaps Trading

Head of Projects and the PMO, large Java trading app, global build planned for 6,000 sites, appoint 3rd parties

State of the art “STP/FIX” global solution, a world first in cross border equities, 10 PMs and teams, from scratch

Personally coded an EPM tool, following PRINCE2, ITIL, COBIT, COSO standards, with risk, financials, KPIs, KRIs, KGIs, KCIs, Critical Path, GAP, Landscape, Pareto, Workloads, culminating in 3D Hyper-cube reporting

Major IT Projects, Senior Project Manager 1999-2000

LIFFE - Futures, Options, Derivatives and Exotics

PM involved in a £60m modernisation programme within many stock and commodities exchanges, including the LSE, IPE, CME and others, transforming the UK Oil and Petroleum, Coffee, Wheat and Barley markets

Major software and network changes, transformation planning, CRM and several £10m+ sales bids all increasing profitability, re-energising LIFFE for the 21st century, from “open outcry” to fully electronic trading

Senior ICT, AV and TV Designer and PM for EMEA and Asia 1997–1999

Morgan Stanley - Investment Banking (Morgan Stanley asked me to come back to drive a large global programme)

ICT architect, designer and installation PM for many of the new European and Asian trading floors

Working on £mm projects, tight timelines, complex, multi-3rd party contract negotiations and appointments

Managing dozens of staff to deliver equities, private wealth and fund / asset management ICT solutions, globally

Providing modern banking environments, challenging locations, opened in time for the US president’s visit

Senior Programme and PMO Manager 1996–1997

Deutsche Bank - Investment Banking

Responsibility for the build of a new £20m 1,200 position trading facility in its entirety, with a team of 4 PMs, 15 staff and several key 3rd party suppliers, including managing consultants from IBM, Ernst and Young and KPMG

Responsible for the complete business and enterprise architectural analysis, PMO, all construction, data, voice, network and software build for this project, reporting to the Global Head of IT, Data Centres and BCM/BCP/DR


HQ PM and Special Adviser 1994–1996

Ministry of Defence - Information Systems Agency

Senior design responsibility for the UK Army and other key services, international defence systems / networks

Strategic advisory role at the highest levels, including IT troubleshooting, with extensive travel to many sites

Technical authority, trouble shooter and PM of large infrastructures and many complex military ICT systems

IT trouble-shooting and solving high value, complex technical problems, managing suppliers, consultancies and manufacturers, e.g. EDS, Logica, Unisys, BT et cetera, in order to form a cohesive 3rd Party team approach

IT Project Manager for EMEA and Asia 1993–1994

Morgan Stanley - Investment Banking

Responsibility for the technical design, architecture, PM of new IT infrastructure, data centre build and front office trading build in most Morgan Stanley EMEA buildings, spread across 10 countries, many asset classes

Network Designer and Technical Architect 1991–1993

Environment Agency - UK Government

Based near Whitehall, with £mm responsibility for design and all IT hardware, software, database specification and procurement for many LANs / WAN, servers, in order to build the new Environment Agency from scratch

A senior member of the Enterprise Architecture committee, who produced the ICT strategy for 10,000+ staff

IT PM/PMO Manager and Network Design Authority 1989–1991

Europcar - International Vehicle Leasing

Full programme and PMO control, for a Europe-wide network, both design and build, at HQ and 200+ sites

Detailed strategic design, technical consultancy, presentations to the Europcar board in the UK, Ireland and Paris, also PMO implementation and management of a team of 10 roaming, network installation engineers

Global IT Operations and Development Manager 1988–1989

Mayflower Group PLC - City Based Money Broker

Responsibility for Group IT and communications (UK and International) plus all adds, moves and changes to the dealing room systems, LAN and market data services, Capital Markets and Swaps Trading multi-broker support

Responsible for market data services, IT software development, including CRM, front and back office trading and networking, within the frenetic dealing rooms of a city based money broker

TV Transmission, Data Centre, PMO and Development Manager 1974–1988

British Telecom and BT Vision - Global Voice, Television, Research and Development

Major technical construction of global voice, television and large complex networks, CRM and ICT systems

Technical presentations to the senior management including the main BT board, many foreign visitors, plus 30+ UK and non-UK government ministers. Assisting the senior management team with client engagement activities

£Multi-million pound responsibility for the Westminster TV Computer Centre and Video Library Complex, with thousands of public TV customers; including the installation work required to televise a large area, from the Borough of Westminster up to Maida Vale, including televising the House of Lords and 10 Downing Street.

One of the team who won the prestigious “Martlesham Medal”, i.e. the highest accolade in information technology research and development. The medal was awarded for a state-of-the-art, amazing “Switched Star TV System”.


Member of the Institute of Engineering and Technology

Member of the Chartered Management Institute

Member of the Strategic Planning Society


Masters Degree in Business Administration (MBA) Specialising in Marketing and Structured Finance (2 Years)

Diploma in Management Studies (DMS) Focusing on Business Privatisation, Acquisition and Mergers (3 Years)

Higher National Certificate in Advanced Computer Studies, BTEC, passed with many distinctions (2 Years)

Ordinary National Certificate in Digital Electronics, BTEC with many merits and several distinctions (3 Years)

City and Guilds in Telecommunications, parts 1, 2 and 3, passed all examinations with distinction (3 Years)

Telecommunications Engineering Training, Trainee Technician Apprentice, many bespoke courses (3 Years)

Over 25 years of business and technology related short courses, seminars, exhibition visits and webinars

Highly skilled engineer and business professional with a successful track record and extremely gifted ideas man

Member of the team that won the Martlesham Medal for an Outstanding Contribution to Information Technology


Synthetic life research, AI, cognitional neuralistics, computational neuroscience, machine learning, PCB design

Software programming in several languages, including: ASP.Net Core MVC, C#, Python, R, VB and C for PICs

Having fun in my spare time building several Robots, most recently, specialised autonomous underwater AUVs

Bird behaviour, including flocking theory and particle swarm optimisation

Listening to choral music prior to 1635

DIY projects, house renovation, car maintenance including complete engine rebuilds, I also enjoy gardening

Member of the HM Treasury and Cabinet Office Gardening Club

Other interests include: occasional cycling at weekends, cooking, theoretical physics and anything fast or funny

Extremely efficient project and programme management techniques, focusing on “the Science of PM”, developing various 3D EPM tools, techniques and defining / deploying global best practices in 3D PMO/Project Management. This work includes the API design and coding of many micro-services running in a C# ASP.Net-Core environment.


British, married, two children

Full UK driving license

Good sense of humour and a born optimist


Similar to a fine wine: well travelled, mature, with an enigmatic quality and definitely a man for all seasons

Psychometrically tested many times, with the outcome profile being a Myers-Briggs ENTJ (innovative, achiever)

Mobile telephone: +44 [0]772*-******

Home telephone: +44 [0]208-***-****

Home electronic mail:

Home address: 222 Court Road, Mottingham, Eltham, London SE9 4TX, United Kingdom



Strowger, Crossbar, TXE4, TXE4a, System X, AXE10, IDA Pilot, ISDN, Kilostream, Megastream, Packet Switching Exchanges, ECOM X25, STC Fibre Equipment, Homebrew at Martlesham BT Research Labs, Installing Cellnet Base-Stations and their Transmission Equipment (Now all part of the O2 network), Microwave and Radio links, Television Distribution, PCM (8, 34, 140Mb), Other British Telecom Proprietary Equipment, GPT ISDX, SX2000, Ericsson MD110, AT&T Definity, Phillips Sopho, SDX, VMX Voicemail, Tiger and Tollring Call Management, Freeset Mobile Phones, including many makes of Dealer-Board equipment and various handsets.


4 and 16Mb Token Ring, Thick/Thinwire Ethernet IEEE802.x, Fibre Optic FDDI, Coaxial Repeaters, Video Over UTP Distribution Equipment, ISDN Terminal Adapters, including many types of NIC, MAU and Transceivers. Various Structured Cabling Systems, Krone, Avaya, Cable Once UTP/STP/Fibre/Coaxial. Many types of Ethernet Hubs and Switches including: Cabletron, Plexcom, 3COM, Synoptics, EIS, CISCO et cetera, Many varying LAN/WAN Designs. BT/CASE/RACAL/ZOOM/, plus many other Modem manufacturers, Emulex Equipment, SAN, Mountain/SI/DEC/Legato and Arcserve hardware and software backup systems, plus robotised tape backup and highly automated Business Continuity Planning (BCP) and BCM arrangements, including all of the complex invocation plans and sophisticated software tools required.


Microwave Transmission, Radio and Satellite Equipment, CISCO/3COM/RETIX Routers, TV Repeater Station Equipment, X25, ISDN2e/30, Decnet, TCP/IP, IPX/SPX, SNA, OSPF, SNMP, DHCP, EIGRP, VLANs, NAT, HSRP, ATM, Frame Relay, 3COM Netbuilder, DWDM, Various Bridges Retix/Isolan/Gandalf. Various Firewalls (Checkpoint, Stoneby etc) and Network Security Equipment, Cabletron’s “Spectrum”, HP-Openview, Sun-Net Manager, Echo Reducers, Statistical Multiplexers/Companders. Various makes of 10/100/1000Mb Ethernet networking equipment. Setting up VPNs and many variations of Internet connectivity and security arrangements.


IBM 3090, IBM AS400, ICL DRS3000, ICL DRS6000, ICL Teamservers, DEC VAX 8800/8700/750/730/PDP11-24/ Alpha 2100, PCs (Elonex, Compaq, IBM, Apricot, Dell, Dan, Trust, IBM, Toshiba, Hitachi), Psion, Apple Mackintosh, SUN Sparc-Stations, Nixdorf PCs and Minis and also various other IBM clones. CPM-86, IBM-DOS & MS-DOS for PC’s (V2.0-6.22), RSX-11, VMS/DCL, OS400, OS/2, Novell (V2.0a-4.1), MS-Windows (V2.1-3.11,“95,98,2000,XP”), MS-NT Servers (V3.5-4.0), NT Workstations, some Unix and Linux, mainly Red Hat Fedora Core.


Wordstar, WordPerfect (V5.0,5.1,5.2,6.0,6.0a), WordPerfect Office Products, MS-Office Products, MS-Excel, MS-Project, MS-Access, MS-Word, Procomm, Xtree, AutoRoute, Syphony, Lotus 123, Lotus Notes, various E-Mail (CC-Mail, MS-Exchange) and Gateway Products, MAC/Super/MS-Project, X-Windows, PC-TCP, TurboCAD, Desktop Publishing and many more DOS and Windows packages too numerous to mention. Dbase (V2.0-4.0), Supabase, Various databases and RDBMS’s, Firefox NOVOS/NOVIX, Novell SAA for the AS400, Novell LANalyser for Netware, Novell LANalyser for Windows, DOS Basic, Visual Basic, some C/C++, Java, Corba and Websphere. MS-SQL Server, Oracle, Sybase, Visio. Many bespoke packages and tools for network planning, communications analysis, systems monitoring and programme management. WEB and Intranet site design and management using various WEB design and graphics packages e.g. Dream Weaver and Microsoft’s WEB Developer toolset for ASP and MS-Dot-NET (.NET) software development. A good understanding of the SDLC process including VB-n, C-n, NServiceBus, PIC, VBM, DSDM, OO, RAD, ASP, ADO, XML, SQL, JAVA, GUI Design and WEB Integration, Jira, Perforce, TeamCity, emerging WEB technologies and ICT tools. MS-Dynamics CRM, MS-SharePoint, MS-Report builder 2.0/3.0, MS-Project Server, Team Foundation Server, Visual Studio-2017 .NET 4.5, ASP.NET MVC 5, continuous integration, dependency injection, RESTful, Web API 2, OWIN, Katana, SQL Server 2016, Agile, SCRUM, TDD, Office 365.


Reuters Triarch, Telerate, Bloomberg, Troy, Garban, Cedar Street, Market News, Tullet and Tokyo, Cantors, Liberty, plus Transmission of 30 various International Television Channels for distribution via Satellite and Broadband TV networks et cetera. Also Video over UTP Distribution Equipment of varying types for the Financial Sector. Oscilloscopes, Logic Analysers, Protocol Analysers, Analogue Test Sets, Spectrum Analysers, Video Analysers, various X25, Frame Relay and LAN Analysers, TV and Video Signal Generators et cetera.


Financial Analysis of Company Accounts, Detailed Decision, Problem and Situation Analysis (Kepner Tragoe, American Management Consultants). ISO 9000, Presentation Skills, Several BT Management Courses, Presenting Team Briefings, Project Management Skills (PERT, GANTT, Earned Value et cetera), Structured Methodologies (SSADM, CATALYST et cetera), Business and Systems Analysis Techniques, various Management Seminars and Workshops at the London School of Economics and the London Business School. Personal Computer Operation, DEC VAX Operations and System Management. PRESTEL Page Creation and Transmission, Baseband and Broadband Data Networks, Kilostream/Megastream, Logic, Spectrum, Protocol and LAN Analysers, Digital Multiplexing Techniques. Many BT engineering courses over a 14 year period including: Strowger, AXE10, System-X, PSS, X25 / X75, Fibre Jointing et cetera. Video Switching and 30cm Laserdisc Handlers, Data Network Design and Optimisation, (Trained by the worlds top Canadian network designer). Novell - Product Information / Service and Support (Phases 1 and 2 of the Product Range), Advanced Network Protocol Analysis and Decoding Techniques, Designing High Speed Networks (FDDI, Fast Ethernet, ATM), Netscape Communicator, Calendar and E-Mail Messenger. Siebel - Customer Relationship Management, 2020 Vision, REVIEW and other CRM and ERP tools. MS-EPM. MS-CRM.

Contact this candidate