EMPLOYMENT

WorldNet Global Communication London, England

ADMINISTRATIVE ASSISTANT — FEB 2014 - AUG 2014 (6

MONTH CONTRACT)

• Contact Business Enterprise (B2B) and manage inbound calls

• Arrange meetings for Business Development Manager

• Administrative duties, managing and distributing information within an office

• Answering phones and maintain files

• Receiving and directing visitors

Harte Hanks Ltd. London, England

ADMINISTRATIVE ASSISTANT — FEB 2013-JAN 2014

1. Perform administrative and office support duties for multiple supervisors 2. Book appointment for Business Development Managers 3. Handling email enquiries and directing visitors 4. Managing outbound and inbound calls, filing and data entry 5. Managing calendars, preparing report and financial data Library and Learning Services, UEL London, England LIBRARIAN / IT ASSISTANT AND RECEPTIONIST - FEB 2015 - APRIL 2017

1. Handling email enquiries and scheduling appointment 2. Perform administrative and office support duties; Perform receptionist duties

(answering phone line, greeting visitors, preparing courier and mail, etc.) 3. Assist Postgraduate with IT service and eLearning enquiries 4. Answering phones and maintain files

SAGAL FARAH

15 Ray Street North, Hamilton ONT, L8R 2X5

T: 289-***-**** E: ac8xmm@r.postjobfree.com

Bank Partners Ltd. London, England

BOOKING CONSULTANT& CUSTOMER SERVICE REPRE-

SENTATIVE MAY 2014 - JAN 2019 (WORK ONLY

WEEKEND & 2 WEEKDAYS)

1. Manage Bookings for Nurses and Doctors files

2. Handle email enquiries on a daily basis and Inbound/Outbound calls 3. Coordinate Nurses shifts and cancellation throughout Barts Trust, Royal Lon- don and UCLH trust in London Hospitals

4. Supporting the Recruitment, Sales Team, Administrative and Clerical Team; Complete data entry tasks, registering new Doctors, Nurses and office duties EDUCATION

University of Windsor Windsor, Ontario (Canada)

• Bachelor of Arts (Sociology / Psychology) September 2006-October 2010 SKILLS

1. Languages: Strong communication skills, Excellent Interpersonal and Team- work orientated, English (Fluent), Somalian (Fluent) and currently learning Kore- an language

2. Awarded “Excellent Customer Service Representative Certificate” 3. IT: Competent user of MAC software, Highly experienced in Salesforce, CRM, HealthRoster Pro and Microsoft Office packages including Word, Excel, Powerpoint and Outlook

4. Other activities: enjoy playing tennis, chess and dance (Salsa dance) REFERENCES

Available upon request

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