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Security Officer Customer Service

Location:
Ajman, Ajman Emirate, United Arab Emirates
Salary:
2500
Posted:
March 28, 2019

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Resume:

Felicito Conserman Yusa Jr.

Rashidiya *, Al Dhora Building, Ajman,

United Arab Emirates

# 058-***-****

ac8xme@r.postjobfree.com

Objective: To continue my career with an organization that will utilize my management, supervision and administrative skills to benefit mutual growth and success.

Personal Information:

Birth Date: July 09, 1989

Birth Place: Escalante City, Negros Occidental, Philippines

Age: 29 yrs. old

Gender: Male

Civil Status: Single

Educational Background:

TERTIARY

College: Northern Negros State College of Science and Technology

Course/ Program graduated Bachelor of Science in Criminology

School Year: 2006-2010

SECONDARY

School: Sagay National High School

Address: Sagay City, Negros Occidental

School Year: 2002-2006

PRIMARY

School: Old Sagay Elementary School

Address: Old Sagay, Sagay City, Negros Occidental

School Year: 1996-2002

SPECIFIC RESPONSIBILITIES

VMS RECEPTION:

A.Receiving and assisting visitors to the site, issuing them with the appropriate ID passes, directing them to the correct destination and contacting the relevant host.

B.Assume duties and responsibilities such as answering phone calls, room plotting reservations and receiving deliveries.

C.Responsible for the safekeeping of lost and found items.

D.Responsible of processing for gate pass ingress and egress, working permit and all internal forms.

E.Responsible for monitoring of all contractors on site and to ensure that they have work permits and gate pass which signed by the Client.

F.Prohibit egress and ingress of company property from the premises without proper gate pass duly signed by the Client.

DETACHMENT COMMANDER/OFFICER:

A.Responsible for the overall security operations within the assigned detachment, welfare, training and progression of my subordinates, maturing them and giving them self-confidence, leadership life skills and recognition from their peers, superiors and in clients.

B.Ensure the completeness of manpower requirements of the detachment. Make assessment of manpower needs in regards to the demand of the detachment especially during special events and functions.

C.Conduct a daily 30-min security briefing to all incoming guards and discuss current security issues/update and instructions of the client and/or the agency. Exercise command and control over the entire Detachment Security force.

D.Conducts random post inspection to all security personnel in order to make sure that all existing procedur and policy are properly implemented. Inspection of post which includes proper bearing and or wearing of appropriate uniform, inspection of logbooks, documents/files and other important equipment’s at the respective area.

ENTRANCE GUARD

A.Conduct bag checking of all employees, contractors, visitors and managers before entering the company premises using search stick.

B.Familiarize the faces and names of all employees especially the managers coming in and out of the company.

C.Maintain a clear and orderly post logbook for recording of activities and instructions.

D.Prepare and submit incident/Observation report to the Officer on time on any unusual occurrences noted during Tour of Duty.

Work Experiences:

Company name: Panther Integrated Services, Inc.

Company Address: 3/F BCC House, 537 Shaw Boulevard, Mandaluyong City

Client: Convergys Shaw Boulevard

Date: July 27, 2016 - January 31, 2019

Position: Security Officer/Detachment Commander

Company name: Spectrum Security Services, Inc.

Company Address: 7498 Bagtikan St., Brgy. San Antonio, Makati City

Client: Convergys Shaw Boulevard

Date: October 05, 2013 - July 25, 2016

Position: Security Officer

Company name: Black Gold Security Management

Company Address: Las Pinas City, Philippines

Date: January 20, 2012 to July 31, 2013

Position: Security Supervisor

Company name: PTM Integrated Services

Company Address: Las Pinas City, Philippines

Client: United Graphic Expression Corporation

Date: May 2011– December 2011

Position: Security Guard

Achievements:

December 1 and 2, 2018 - CAT Security Group Thanksgiving Assembly awarded Convergys Shaw Detachment as the BEST DETACHMENT in BEST-BEST COMPETITION.

December 1 and 2, 2018 - CAT Security Group Thanksgiving Assembly awarded Convergys Shaw Detachment as the BEST IN ADMIN INSPECTION in BEST-BEST competition.

December 1 and 2, 2018 - CAT Security Group Thanksgiving Assembly awarded Convergys Shaw Detachment as the BEST IN CUSTOMER SATISFACTION SURVEY in BEST-BEST competition.

March 25, 2019 - Certificate of Recognition for unselfish and excellent services rendered as Cadet/Cadette Officers of the 871st Naval Reserve Officers Training Corps Unit

November 04, 2007 - Certificate of Participation in the 1st SSC Leadership Seminar Workshop held at Gawahon Eco-Park, Victorias City

March 21, 2007 - Certificate of Leadership Award for commendable services rendered as active member of the Supreme Student Council.

Seminar/Training Attended:

May 25, 2015 - Certificate of Attendance for valuable participation in the seminar conducted at Convergys Shaw Site regarding Bombs and Bomb Threat Management Seminar.

April 11, 2015 - Certificate of Attendance for valuable participation in the seminar conducted at Convergys Shaw Site regarding Customer Service - Personality Development Safety and Health at the Workplace.

March 12, 2013 - Certificate of Attendance for valuable participation in the seminar conducted at Las Piñas City Medical Center, Inc. in coordination with the Bureau of Fire regarding Basic Fire Fighting Techniques, Features of Fire Fighting Equipment in the building and its Usage, Fire Brigade Duties and Responsibilities.

March 12, 2012 - Certificate of Attendance for valuable participation in the seminar conducted at Las Piñas City Medical Center, Inc. in coordination with the Bureau of Fire regarding Basic Fire Fighting Techniques.

April 7 - May 31, 2010 - Certificate of Completion Summer ShipBoard Training 2010 (NS-43).

April 7, 2010 - Certificate of Award as Chief of Police during Criminology Internship.

I hereby attest that all the information stated above is true and accurate to the best of my knowledge and belief.

FELICITO C. YUSA JR

Applicant



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