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Customer Service Microsoft Office

Philadelphia, PA
March 28, 2019

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Han Tran

Philadelphia PA ***** 215-***-****


CompTIA Security+ 02/2019


Preparatory Charter School, Philadelphia, PA

High School Diploma, May 2009


Software: Proficient in Microsoft Office applications: Word, Excel, Access and PowerPoint.

Windows 10, 7, Vista, XP, MAC iOS, and Mac OS X

Security: Analyze indicators of comprise and determine different types of malware such as viruses, worms, trojans, rootkits, keyloggers, logic bombs and backdoors.

Ability to implement SSH

Proficient knowledge of Wireshark

Able to manage Windows 10 User Policies.


Parx Casino: October 2015 to Present/ Table Games Dealer

Operate and adheres to all of company’s procedures. Ability to control game pace and detect any suspicious activity. Customer service is always being practiced while on the job. Possess the ability to cooperate well with others.

Rawle & Henderson: March 2011 to October 2013/ File Clerk

Achieved 100% of all quotas and successfully organize paperwork in a timely manner. Operates in a clean and organized environment to ensure maximum productivity. Ensured compliance of work place policies and procedures. Worked closely with law attorneys and secretary to make calls for reminders, rescheduling, or appointment confirmation.

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