Attention Human Resources,
Please accept my attached resume in response to your job posting for an Administrative Assistant.
I possess excellent Administrative, SalesForce Administration, customer service, shipping, interpersonal and communications skills.
I look forward to discussing how I could be the right candidate for this position and would welcome
the opportunity for an interview. Please do not contact my current employer at this time
Thank you for your time,
Kristine Sulzberger
701 Chaphagen Drive
Neptune, New Jersey 07753
ac8xck@r.postjobfree.com
QUALIFICATIONS:
• Strong administrative working knowledge of SalesForce
• Create and run daily SalesForce reports
• Create and customize SalesForce fields
• Set up and customize SalesForce user access
• Quality control of SalesForce database entries
• Scheduling meeting with clients and sales department
• Hands on working with SalesForce customer database
• Trouble shooting sales department issues in SalesForce
• Train new sales personnel in SalesForce
• Importing CSV files from Excel into SalesForce
• Distribution of SaleForce leads to users
• Working knowledge of Catalyx mortgage software
• Experienced with heavy client contact
• Familiar with Fed Ex, UPS, and internal company driver routing
• Provide general services information to clients
• Verifying orders with clients
• Qualifying and reviewing orders
• Oversee phone and direct marketing sales
• Directing customer inquires to various departments
• Dispatching route managers for collections
• Collecting payments from clients
EMPLOYMENT HISTORY
MONMOUTH TELECOM
10 Drs James Parker Boulevard
Red Bank, NJ 07701
SaleForce Administrator, Assistant to the CEO 2007 - Present
FIRST GUARANTY MORTGAGE CORP.
1300 Highway 35, Plaza II Suite 204
Ocean, NJ 07712
Mortgage Data Entry, Saleforce Administrator, Receptionist 2002 - 2007
NATIONAL PROTECTION INSURANCE SERVICE
Brick, N.J.
Warranty Customer Service Representative 2001 - 2002
PULSAR GRAPHICS
Freehold, N.J.
Marketing Assistant for Graphic Services 1995 - 2001
EDUCATION
Graduate of Saint Rose Academy
Certified in MS Word