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Data Analyst

Philadelphia, Pennsylvania, United States
March 27, 2019

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**** **** **** *** **


Philadelphia, PA 19131


Information Technology Professional with expertise in operating in a fast-paced business environment,

solving complex technical issues, and identifying, analyzing and proposing appropriate customer related solutions.

Technical Specialties

Platforms: Windows 10 and 7, SIEMENS Invision, MAC OS X

Networks: Windows NT Server, Novell Netware

Applications: Office 365, Microsoft Outlook 2013, Excel, MS Word, MS Access 2013, Internet Explorer, Provisioning Manager, IBM Lotus Notes 8.5, Remedy, SAP Net Weaver Portal, CMS (Content Management System), Citrix

Professional Experience

Vanguard, Malvern 2/2016-2/2019

IAM Controls Administrator / Contractor / Capgemini

Investigate and resolve Role issues and discrepancies discovered through analyses for external audit for PwC.

Must adhere to the (IAM) Identity and Access Management: Control and Governance Role Guidelines.

Support controls and governance infrastructure for Application Repository Quality Control (ARQC) and Role, Creates and Modifies (RCM UI) applications and the MCA database.

Remediate user access processing accuracy for onboarding, transfer and termination events and

Retiring of access roles and accounts associated with newly acquired or retired platform hardware such as servers.

Pre-Remediate the role approval and content standards for all roles created and maintained.

GlaxoSmithKline, Upper Merion, PA 7/2015-12/2015

R&D Finance/ HCP Analyst / Contractor

Duties are to report payments made to doctors, healthcare organizations, and study sites.

Analyze transactions, invoices, purchase orders and cost from all Health Care Professionals within the United States, United Kingdom and international countries.

Validate Health Care Professionals the nature of spend and cost from all events and meetings.

Research Health Care Professional’s with various confidential resource tools for allocated spend and the transfer of value to the finance department.

AmeriHealth Caritas, Philadelphia, PA 4/2013-5/2015

Regulatory Reporting Analyst

Responsible for contractor and state regulatory reporting deadlines.

Perform data verification through trending, benchmarking or other analyses to ensure accuracy of data integrity.

Use independent judgment to research problems compromising the accuracy of data reported, utilizing on-line help and the Facets system or other reference materials.

Support the company to not incur financial penalties, decreased satisfaction by client, expansion plans and compromised relationship with the states of Department of Public Welfare or other regulatory agencies.

TEMPLE UNIVERSITY HOSPITAL, Philadelphia, PA 9/2012-4/2013

IT / Data Analyst / Contractor

Duties include daily data support for the Revenue Cycle Applications in the hospital information system.

Prepare OLIE (Online Interface Express) scripts to automate changes or add data into the SIEMENS Invision system.

Provide Patient accounting and billing data services related to all Temple hospitals.

Utilize web-based live applications such as IDX Radiology Coding to create physician data information.

Produce Charge summary, Exception reports and format daily Excel spreadsheets in Horizon Meds Manager.

Experience with input data in the TUH Report Automation System (RAS), Siemens EDM, 3M HIS Client systems.

Collect patient data from the Meditech medical database to create Excel audit spreadsheets for management.

DuPont, Wilmington, DE 7/2012-9/2012

IT / HR Data Analyst / Contractor

Provide the ability to trace and solve data accuracy and data flow problems in complicated large Excel spreadsheets.

Must maintain confidentiality with regard to the data and the analysis.

Assist HR partners on various IT technical solutions with proficiency in all Microsoft Office products.

IMS HEALTH/SDI HEALTHCARE INC, Plymouth Meeting, PA 2009-4/2012

Customer Support Analyst

Created and maintained excel spreadsheet to enable management to effectively review web base hospitals and the corresponding affiliated physicians.

Utilized SDI's analytics tools to review, interpret and prepare internal and external client medical data models to provide clients with actionable healthcare statistics.

Provided monthly and quarterly clean data exports to SDI production teams, enabling them to produce final client profile deliverables.

Developed, collected and consolidated SDI's core tables from disparate sources into a single database, resulting in 80% improvement in reliability of data for external clients.

Manage web scraping tool to ensure healthcare data were properly assorted from customers' websites.

ELWYN INDUSTRIES, Philadelphia, PA 2005-2009

Data Analyst

Worked closely with Administrative Coordinator to collect, review, and monitor data received from providers and service coordination.

Analyzed and validated student data and developed and generated reports for internal and external sources.

Prepared daily production schedules, which tracked and recorded lost/downtime to identify and eliminate inefficiencies.

Interfaced with Department of Public Welfare Eligibility Verification System to determine student enrollment figures.

Managed the data conversion process from legacy system to a web-based application, to maintain data integrity.

Provided technical support to the administration staff to maintain continuity of daily operations.


Diploma, Computer Science, Computer Programming, New York School of Computer Technology, New York, NY

Professional Development

Network: NT SERVER, HP Fundamentals of UNIX System

Enterprise: MS Navision

Applications: Microsoft Excel 2013, MS Access 2013, SailPoint Identity IQ

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