Medical Manager
Resume:
**** ******* ***** ******* *****, TX *****
E-mail *********@*****.***
Jessica Duby
Professional
Licensure
**** ******** ****** ****** ****** State of Georgia
License number: MSW008796
2015 Licensed Master Social Worker State of Texas
License number: 60834
Work Experience
05/2018-Present United Regional Health Care Wichita Falls, TX
Emergency Room Social Worker
Provide crisis intervention, supportive counseling and advocacy to assist patients/families with adjustment associated to illness and hospitalization.
Initiate and coordinate all level 1 traumas with outside facilities.
Help patient/family understand, accept and follow medical recommendations within the context of self-determination.
Provides advocacy to patients and their families as part of the interdisciplinary healthcare team’s efforts to safely promote timely progression-of-care.
Communicates and coordinates with RN Case Manager in an ongoing basis to address and modify discharge plans, and update available resources for patients requiring psychosocial intervention.
Facilitate hospital procedures surrounding rape, domestic violence, protected status, suspected, abuse, and any other issues as needed.
10/2015-05/2018 United Allergy Services, Inc Wichita Falls, TX
Clinical Allergy Specialist
Provide family centered patient care (ages 2-85) that is effective for the treatment of health problems and the promotion of health.
Responsible for the effectiveness of immunotherapy processes to include allergy testing and the formulation and preparation of the medication.
Responsible for educating patients on administering medication injections.
Ensure compliance through patient follow up and all medication is picked during immunotherapy treatment.
Ensure that patients complete all appropriate paperwork prior the start of a new treatment year.
Develops and maintains effective, professional relationships with providers, medical office staff, Account Manager and UAS field team.
12/2012-05/2015 Coastal Clinical Management Services Holloman AFB, NM
Special Needs Coordinator- Exceptional Family Member Program
Managed 300+ USAF active duty members enrolled in the Exceptional Family Member Program-Medical (EFMP-M) IAW DOD and AF policy.
Established clinical care for previously and newly identified EFMP members requiring psychiatric and/or medical intervention/treatment.
Established/maintained procedures to evaluate and coordinate treatment needs of 277+ USAF sponsored dependents (infants through geriatrics) requiring psychological and medical care.
Utilized a multi-disciplinary and collaborative approach with other key USAF services to ensure effective outreach and identification of special needs for all age groups.
Coordinated Permanent Change of Station (PCS) medical/educational clearance to travel for 900+ dependents.
Maintained Basic Life Support certification throughout employment.
Utilized Military medical systems to include AHLTA and CHCS to complete job functions
Obtained Military background check and security clearance.
04/2010-12/2012 Gerald Champion Regional Medical Center Alamogordo, NM
Hospital Social Worker
Provided comprehensive counseling and services to patients and family members in rural, Level 3 medical facility
Collaborated with members of hospital healthcare teams to provide effective and appropriate discharge planning from both medical and adult psychiatric inpatient facility.
Conducted geriatric psychiatric therapy group for outpatient services on an as needed basis.
Assess, refer and establish transfers for substance abuse/dependence and mental health patients
Assist patients in obtaining community based resources and referrals
01/2010-04/2010 TeamBuilders Counseling Services, Inc Alamogordo, NM
Family Service Specialist & Program Therapist
Coordinate and provide services and resources to children/families necessary to promote recovery, rehabilitation and resiliency.
Work in collaboration with all staff and treatment team members.
Responsible for working in partnership with families to conduct intake, assessment, triage, safety planning, care coordination, in-home skills therapeutic activities, crisis intervention services, and Plan of Care development/implementation/evaluation.
Performed psychosocial assessments, consultations, care coordination, crisis intervention services, treatment plan development/monitoring.
Conducted individual and family therapy sessions in office, home-based, and community-based therapy for assigned clients.
01/2007-09/2009 University of Cincinnati Cincinnati, OH
HIV Assistant Clinical Program Coordinator
Counseled 1200 patients to increase HIV awareness in an urban, Level 1 Trauma Center/Emergency Department
Developed and implemented new program processes
Transitioned clinical counseling staff from conventional blood testing to oral rapid HIV testing
Supervised, trained, and re-educated new/current clinical counseling staff
Managed all new and existing positive patient linkage to state and local HIV-related organizations
Co-developed procedures for a pilot research study on HIV Social Network Target testing
Maintained counselor productivity and quality assurance/control
Managed all materials and supplies required for administration of program
06/2008-09/2009 University Hospital Cincinnati, OH
Social Work Department of Compassionate Care
Center for Emergency Care
Provided comprehensive counseling and crisis intervention services to patients and family members in urban, Level 1 Trauma Center/Emergency Department
Collaborated with members of hospital healthcare teams to provide each patient with effective and appropriate medical care and discharge planning
Provided back-up inpatient services during off hours
Coordinated information with inpatient floors as needed
Facilitated hospital procedures surrounding rape, domestic violence, protected status, suspected, abuse, and any other issues as needed.
Office of Decedent Affairs
Provided services to deceased patients and patients in imminent danger of death and their families/significant others
Coordinated and guide the process of patient end of life care
Consulted and coordinated with healthcare providers, families, and community agencies including law enforcement agencies and organ/tissue procurement agencies.
Collaborated with medical staff and community agencies involved to assess family/significant others’ social, emotional, or psychological acuity of the situation.
Education
2008 University of Cincinnati Cincinnati, OH
Masters of Social Work
2007 University of Cincinnati Cincinnati, OH
Bachelor of Social Work
Practicum experience
07/2007-05/2008 The University Hospital Cincinnati, OH
Health Alliance Employee Assistance Program
200+ hour practicum towards Master’s Degree
Assisted Director in daily operations of program
Conducted assessments and brief counseling (1-8) sessions for emotional, family, life or work related problems
Aided in providing consultations and coaching to supervisors and managers within the agency departments
Enforced the Drug Free Workplace policy through education, trainings and assisted Human Resources with employee interventions
Facilitated a section of new associate orientation for the Health Alliance
09/2006-05/2007 The Salvation Army Cincinnati, OH
Salvation Army’s Wilson Adult Daycare
200+ hour practicum towards Bachelor Degree
Provided assistance to senior clients who are physically mentally or functionally impaired
Met with four attendees individually on a weekly basis to provide supportive counseling and social stimulation support
Worked with the elderly to improve activities of daily living and quality of life through daily interactions and activities
References
Available upon request
Contact this candidate