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Business Analyst

Location:
Regina, Saskatchewan, Canada
Salary:
85000
Posted:
March 27, 2019

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Resume:

ANUPRIYA SAXENA

Unit *, *** Proctor Place, Regina S4S 4G2 · +1-306-***-****

ac8xao@r.postjobfree.com

Passionate post graduate with 7.8 years of experience looking for Business Analyst position with your organization of excellence using deep understanding of business change needs and analyzing requirements to meet these needs, experience in leadership roles.

EXPERIENCE

PROJECT MANAGEMENT ANALYST CUM BUSINESS ANALYST

NUANCE COMMUNICATIONS 2017-01 – now (Working for Montreal HQ Office of Nuance Communications from remote location in Regina)

Project Name: Voice Biometrics Mobile Application

Industry: Information Technology

Objectives: Voice Biometrics benefits key callers to 95% success rate for legitimate calls, eliminating access by fraudulent callers, reduced time and effort to authenticate, improve agent satisfaction and retention

Responsibilities:

Worked within team environments, providing value to the colleagues and understand how to best engage and get value in return.

Requirements gathering: Capturing end user information in Requirements documents, reports, specifications, plans and analysis will require proficiency in document writing and spreadsheets that are accurate and professional in appearance and content.

Worked with users and stakeholders to analyze and validate requirements. Produce weekly/monthly/quarterly metrics and status reports.

Identify, understand and analyze all projects information and prepare the clear, concise, timely and accurate reports/presentations required for effective monitoring and decision making

Task Planning: Project estimation and prioritization

Resource availability and allocation, resource management, skills matrix and identification of gaps, project responsibilities

Stakeholder Reporting: Project status, scope changes, project overview, milestones, and Gantt chart

TEAM LEAD – PROJECT ADMINISTRATOR

ROCKWELL AUTOMATION - 2015-04 - 2016-12

• Manages utilization of all on rolls and contract resources in Operations Team (Team consists of 15 members)

• Team management skills like Score Cards, One on One sessions, training and mentoring new resources, refresher trainings for low performing resources, succession planning, performing quarterly Performance Knowledge Tests (PKT’s), Employee Attendance tracker, Conflict Management within teams.

• Provide end to end functional training to new resources as per the defined training scheduled plans to ensure better utilization and competency within team.

• Conducting exhaustive quality assurance testing to check consistency of outputs in comparison to existing system.

• Detailed Root Cause Analysis sharing with Stakeholders in case of Team escalations.

BUSINESS ANALYST (PART TIME)

VRD NETWORK & COMMUNICATIONS PVT. LTD. (INDIA) - 2014-04 - 2015-04

• Responsible for Gathering requirements from clients and documenting the requirements Creating project plan and deciding deliverable for each milestone. End to End Coordination of project activities with Development team

• Creating project plan and deciding deliverable for each milestone. Interacting with the end users to elicit their requirements from different lines of business and acting as an interface between teams

• Interacting with the end users to elicit their requirements from different lines of business and acting as an interface between teams

• Creating functional documents and user manuals for the end users on how to use a reporting tool.

• In depth understanding of Requirement gathering, elicitation and analyzing and documenting the requirements using various BA Artefacts

• Very well versed with writing User Stories, Use Case, Activity and sequence diagrams, Traceability Matrix and Project estimation using Use Case Points

• Ability to identify Gaps, Change/Enhancement management and Risks assessment

• Well versed with creation of UAT Test plan document, Unit and Regression testing

• Hands-on experience on business analysis tools such as Microsoft Visio, Smart Draw, Strong concept knowledge of UML (Use Case Diagram, Activity Diagram, Sequence Diagram)

BUSINESS ANALYST

GLORANT LLC, AHMEDABAD (INDIA) - 2013-09 - 2014-04

Projects Name:

1.Clinical Trial Management System (CTMS) for Lambda Therapeutic Research Ltd.

2.Clinical Trial Management System (CTMS) for Riddhi Siddhi Gluco Biols Ltd.

3.Clinical Trial Management System (CTMS) for Torrent Pharmaceuticals Ltd.

Industry: Information Technology

Description: Streamlined and standardized processes results in immediate efficiencies for clinical operations, Faster Subject Enrollment, Increased clinical research associate productivity, Lower Trial costs

Responsibilities: Analysis and documentation of business requirements. Effectively worked as a manager of the team of 10 members (8 Oracle developers, 1 Technical Lead, 1 Quality Analyst)

• Consider the different viewpoints and needs of customers and build effective relationships · Investigate the difference between a proposed system and the current scenario using gap analysis

• Delivered BA artefacts such as Project Plan Documentation, Project Initiation Document, User Stories, Use Cases, Process Flows, Production Release Document, System Validation Document

• Conducted daily operational and tactful work activities using Agile Methodology (Scrum) attending daily scrum, planning, grooming and review meetings, SWOT Analysis, Story Boarding, Query Management Analysis, Time-Boxing Methods

• Estimate time required to deliver project artefacts and reports progress towards delivery goals throughout the project

• Worked with Stakeholders to recommend appropriate training and scheduling as projects are tested, piloted and deployed. Identified and communicated risks and possible solutions

BUSINESS INTELLIGENCE ARCHITECT

NAMESCO LIMITED, WORCESTER (UK) - 2011-12 - 2012-12

Project: Information Management System

Industry: Domain Registration, Server and Web Hosting

Description: Information system was maintained by the Information management team oracle database, Query management using SQL server, producing reports using Tableau & Excel

Responsibilities:

• BI Developer is responsible for ensuring high levels of BI availability through support functions and in-depth testing including selecting, blueprinting, gathering requirements, designing and rolling out BI solutions to end users

• Work with project managers to ensure that data entry, retrieval, change and delete functions meet business requirements for project completion

• Conduct job duties and responsibilities according to the organizations using Agile methodology

• Conduct research and make recommendations of BI products, services and standards in support of procurement and development efforts

• Conducted daily operational and tactful work activities using Agile Methodology (Scrum) attending daily scrum, planning, grooming and review meetings, SWOT Analysis, Story Boarding, Query Management Analysis, Time-Boxing Methods. Microsoft Office Suite (Outlook, Word, PowerPoint, Visio, Excel

DATA WAREHOUSING CONSULTANT

GNR ROCK DRILLS PVT. LTD, HYDERABAD (INDIA)- 2008-08 - 2009-12

• Understanding the client business operations, data and processes and documenting requirements.

• Creating project plan and deciding deliverable for each milestone. · Interact with users to collect report specifications, using information to design and deliver relevant reports on a daily, monthly, annual or ad-hoc basis.

• Creating functional documents and user manuals for the end users on how to use a reporting tool.

• Creating workflow and the data flow documents for multiple stages of the solution. Harmonizing data needed at several stages of the solution development using mappings and cleansing techniques.

• Researches methodologies and prepare detail & summary level reports including written interpretation of analytical results

• Creating presentations and summarizing information with analyses, findings and recommendations for the client.

• Conducting exhaustive quality assurance testing to check consistency of outputs in comparison to existing system.

EDUCATION

UNIVERSITY OF BEDFORDSHIRE, ENGLAND

Feb/2010 – Jul/2011

Master’s (MS) in Business Information Systems

Commendation in Masters

RAJEEV GANDHI UNIVERSITY, INDIA

Jul/2004 – Jul/2008

Bachelor’s (B.Tech) in Information Technology

Honors in Graduation

SKILLS

Scrum Methodology

Certified Scrum Master from Scrum Alliance (Dec 2018). Scrum Ceremonies (Daily scrum, Scrum Planning Meeting, Review Meetings, Retrospectives), Story Boarding, Kanban

Business Analysis

Requirement Gathering, Requirement Analysis, Elicitation, BRD, FRD, Traceability Matrix, Business case, writing test case scenarios, facilitating workshops, Create UAT test cases, Gap Analysis Document, UML (Use Case Diagram, Sequence and Activity Diagram), User Stories, Use Cases

Data Analysis

SWOT Analysis, Time-Boxing Methods, Query Management, Basic SQL Queries

Microsoft Suite

Microsoft Packages including Excel, PowerPoint, Outlook, Word, Visio, Smart Draw

Project Management

SMART Goals, Project Charter, Project planning, managing scope change requests, Maintain detailed status and project log reports, JIRA

InterPersonal Skills

-Excellent written, oral and listening communication skills with audiences varying from end users to C-Level management.

-Provision of Training incl. workshops, brainstorming/Analysis incl. root cause analysis/Consulting, incl. presentations, demonstrations

-The ability to share a clear vision and inspire others

-Positive attitude and enthusiasm

-Ability to work independently and collaboratively with team members

-Experience as a strong problem solver and in making decisions and recommendations

CERTIFICATIONS

Certified ScrumMaster from Scrum Alliance from Scrum Alliance (Dec 2018)

Certified Business Analysis Professional Program (BAPP) from IIBA (Dec 2016)

ACTIVITIES

Volunteer Experience

REACH - Regina Education and Action on Child Hunger - Regina, SK (Canada)

March’19-Present



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