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Administrative Assistant

Mississauga, Ontario, Canada
March 27, 2019

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Antoinette Fernandes

*** ******* *****, ***********, *******, L5B 3Y7 Canada.

Tel 416-***-****



A dynamic and focused business professional with a unique ability to manage multiple projects simultaneously. Results oriented and highly driven individual with over 10 years of experience in the fast-paced multifaceted corporate sector effectively managing various administrative roles. Well organised and an excellent team player with a proven ability to work proactively in a complex and busy office environment. Professional strengths:

MS Office Suite

Data Entry

Executive Office Management

Contract management

Vendor/Supplier Management

Image Browser

Quick Books

Photo Stitch Launcher


Daniel Johnson Architect Inc. July 14, 2009 - Present Administrative Assistant

Answering incoming calls, responding to requests, delivering messages and contacting clients.

Coordinating travel, hotel and car rental arrangements for the office.

Responsible for day to day co-ordination with clients to manage new and active projects as well as provide researched responses to inquiries in timely and effective manner.

Schedule and co-ordinate meetings, appointments and manage travel arrangements for supervisors and managers.

Create and manage databases for all projects; updating internal systems ensuring records are well maintained and current.

Communicate and distribute project related information to clients and consultants.

Preparing and coordinating Starbucks Coffee Canada and Wolseley Canada site survey reports.

Assisting and submitting permit application packages, occupancy letters and coordinating with the examiners and inspectors for building, health and sign permits approvals,

Coordinating new employee set up, providing space, arranging telephone line, ordering equipment and supplies.

Preparing, reconciling and verifying invoices, issuing purchase orders, manual cheques and contacting clients for past due invoices.

Composing and distribution of inter-departmental memorandums (e-mail, documentary and voice) ensuring timely delivery and receipt of important information while at the time maintaining confidentiality

Ordering office supplies and maintaining inventory.

Monitoring timesheets.

Managing travel and expense reports for all staff members.

Assisting with office and equipment repairs and dealing with suppliers.

Printing, photocopying, collating and assembling of multiple binders.

Handling shipping materials-online courier, preparing labels, tracking shipments, organizing return materials.

Handling Incoming and Outgoing mail, filing, faxing and photocopying. CTC Communications May 20, 2008 - June 12, 2009

Administration Coordinator

Responsible for calendar management including scheduling of appointments and coordinating internal/external site visits.

Established and maintained electronic records management system for all incoming and outgoing correspondence.

Handled and distributed incoming and outgoing mail.

Responsible for organizing the packing and shipping process for meeting materials, collating, trimming, shipping couriers for meeting materials and packing completion.

Assisted with health care profession recruitment package.

Provided administrative support for the team with answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.

Coordinated and performed a range of employee as well as operational support activities for the unit; serve as a liaison with other departments and operating units in the resolution of day-to-day administrative and operational problems.

Maintained and improved existing systems for filing, shared documents storage and database reporting.

Retained samples of all conference and project materials for library. Antoinette Fernandes The Hunt Group August 2007 - May 2008

Data Entry Associate

Compiled, prioritized, and sorted, and processed customer information into local database.

Verified and updated customer’s contracts.

Researched information for incomplete documents to ensure the data was accurate and updated.

Maintained customer confidence by keeping information confidential.

Performed other administrative duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.

Maintained current client contracts and creating new policies by adding locations, contacts, mailing instruction etc.

Hearts Child Care Centre August 2006 - August 2007 Assistant Teacher

Provided support to lead teacher and reinforced planned activities to help enhance the academic, emotional and physical development of students

Assisted teachers in developing teaching plans, support materials, activities and designed daily schedules based on the monthly program

Developed and implemented an appropriate classroom management system EDUCATION

Bachelor of Arts

University of Karachi, Karachi, Pakistan 2005

Professional Business Communication

Sheridan College, Mississauga, ON 2016

Organizational Behaviour

Sheridan College, Mississauga, ON 2009

Human Resource Administration

Sheridan College, Mississauga, ON 2008

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