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Personal Assistant Customer Service

Location:
Johannesburg, Gauteng, South Africa
Posted:
March 30, 2019

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Resume:

Curriculum Vitae: Miss Bernice Delia Rossouw

067-***-****

** *** ******, ******* ****, Gauteng

E-mail: ac8x9p@r.postjobfree.com

ID Number: 831**********

Single, 3Dependants

CONTENT EXPERIENCE AND ACQUIRED SKILLS:

Strong administrative skills

Excellent communication skills: written and verbal

Ability to organize and prioritize

Team player

Planning & organizational aptitude

MS office / Power point / Excel / E-mail & Internet

Excellent telephone manner

Languages: English & IsiZulu

Health in Excellent condition

Sober Habits

No Criminal Records

QUALIFICATIONS / COURSES ATTENDED

C.R.SWARTS – MATRIC NIGHT SCHOOL

-Matric 2004, subjects – English, Afrikaans, Introduction to Criminology, Law of Criminal Procedure & Evidence, Statute Law, South African Criminal Law

RK SAFETY

-First Aid

-Fire Watch

D&J CALL CENTRE TRAINING

-Call Centre Agent, Customer Service

-Data Capturing, Skills Management

-Administration Skills, Telephone Etiquette

-Risk Management, Stress Management

-Negotiating Skills, Communication Skills

HI – TECH COMPUTER TRAINING

-Microsoft Word & Excel 2000

-Microsoft Windows 98

-Introduction to Personal Computers

-Introduction to Internet, Email & Multimedia

EMPLOYMENT HISTORY:

DESCRIPTION& DUTIES ARE AS FOLLOWS:

SHERIFFS DEPARTMENT – DURBAN WEST

25 MARCH 2018 – 17 SEPTEMBER 2018

Duties – Admin Clerk

-Registration of documents.

-Allocation of deputies

-Returns of service

-Telephonic and email Queries

-Releasing of Attachments

-Confirming payments from Attorneys

REFERENCE: Catherine Govender –031-***-****/7

SNC LAVALIN– ENGEN REFINERY - (SHUTDOWN)

12 FEB 2018 to 15 MARCH 2018

Duties – Safety Watcher

- Ensure the safety of workers at all times

- Check documentation is correct before starting the job

- Following the rules of the refinery and maintaining the company name

REFERENCE: Elza Prinsloo –017-***-****

DEKRA SECUNDA (SHUTDOWN)

25 July 2017 to 18 September 2017

Duties – Administration Clerk

-Medical Bookings

-Approving of Introduction Packs

-Badging of Employers

-Plant Site Specifications

-Assisting & Compiling of QC Packs

-Time Keeper

REFERENCE: Fagmeeda Trout – 071-*******

MAGNACORP 595 CC (COMPANY LIQIUDATED)

21 January 2015 to 10 June 2016

Duties – Personal Assistant

-Purchasing for numerous Warehouses

-Supervising Stock Takes

-Ordering of Stationary

-Receiving of Stock

-Supervising of Petrol Accounts

-Stock Control

-Distributing of Stock

-Filing, Faxing & Photocopying of Documents

-Emailing Correspondence

-Debtors & Creditors

-Licensing of Company Vehicles

-Time Keeping

-Management of Accounts

REFERENCE: Janelle Bloem – 071*******

KOEGELENBERG ATTORNEYS (CONTRACT BASIS)

02 May 2012 to 28 May 2013

Duties – Administrator & Data Capturer

-Capturing of Documents

-Filing & Faxing

-Scheduling of Appointments

-Submitting Outstanding Invoices to Senior Management

REFERENCE: June Canham – 031-*******

S.R.S & ASSOCIATES (COMPANY RESTRUCTERED)

22 May 2006 to 14 February 2012

Duties – Administrator & Data Capturing

-All Administration Duties

-Data Capturing of all Company Document

-Debt Collection

-Client Confirmation

-Bank queries – (payment queries)

REFERENCE: Sagie – 083-*******



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