LaTisha Singleton

**** ******* ***** *****

Houston, TX 77083

346-***-****

Summary of Qualifications:

I’m an experienced Medical Assistance with a Bachelors Degree in Health Care Administration. I have over fifteen years in the health care industry with the ability to interact with patients, Physicians, and insurance companies via phone, email, and face to face. I have knowledge of e-MD’s, MedForce, BrightTree, Nue MD’s, DocMan, and Strategic AR. I am a strong planner and an excellent problem solver who readily adapts to change. I can work independently or as a team and exceed expectations all while meeting tight deadlines without compromising quality of work.

Education:

Bachelors of Science in Health Care Administration, University Of Phoenix, Houston, TX 02/10-09/2015

Medical Assistant, Sanford Brown Institute, Houston, TX 01/04-01/2005

35 credit hrs., Angelina College, Lufkin, TX 06/99-08/2003

Diploma, Nacogdoches High School, Nacogdoches, TX 08/96-05/1999

Professional Experience:

Office Support Supv., Bellaire’s Doctors Clinic, Bellaire, TX 6/17/2013-Present

~Train new hires

~Over see 5-6 employees

~Answer multi line phone: Schedule & confirm appointments, & call in prescriptions

~Verify/update patient’s demographics in the EMR system

~Work with other Physicians, Insurance Companies, and Durable Medical Companies

(Obtain referrals and authorizations as required)

Office Support, Red Ball Medical, Shreveport, LA 08/29/2011- 04/16/13

~Greet patients and visitors

~Work closely with Physicians & Case Managers

~Verify/update patient demographics in EMR system,

~Obtain patient’s signatures for necessary forms

~Collect payments (co pays, deductibles/coinsurance, balance) and post to computer

~Educate patients on home 02 usage, C-Pap’s & Bi-Pap’s, and other DME supplies

(Obtain referrals and authorizations as required)

First Responder, Securitas-General Motors, Shreveport, LA 4/25/2011-8/27/2011

~First responder to all emergencies

~ Check in/out all vehicles that enter the plant

~Data enter all shift activities’, walked perimeter’s and reported any discrepancies or issues.

Home Health/DME Liaison Supv., Dr. Richard Rees DPM, Bellaire, TX 04/2006- 8/17/2010

~Call-in & fax back prescriptions,

~Schedule & confirm appointments

~Answer multi-line phone, Verify insurance

~Verify/update patient’s demographics in the EMR system

~Scan medical records, orders, reports into EMR system

~ Check vitals and Assist Dr’s with patients

References available upon request

Contact this candidate