Arun Pratap Singh

E-mail : ac8x6e@r.postjobfree.com

Mobile: +91-860*******

Address: ***/** ********* *****, ****** 464551, Madhya Pradesh, India

Dynamic & Result oriented Customer Service Professional with 6+ years of work achievements in Mining Service Operations, Troubleshooting, Spares Management and People Management. An efficient communicator with sound interpersonal and team management skills. Ability to adapt and grasp new skills to achieve individual and organizational objectives

PROFESSIONAL EXPERIENCE

Sandvik Asia Pvt. Ltd.

RA Mines Bhilwara,Rajasthan India as a Shift in-charge from August, 2016 to till date

●Expertise in CAN BUS system like CAN open and J1939.

●Expertise in handling all service (Electrical & Hydraulics) related issues, handling customer queries and providing after sales Services.

● Installation & commissioning of drilling machine like Production drill SOLO DL421-15C, Devolvement drills Jumbo DD321, DD421, Cable bolter DS321

● Preventive maintenance services.

● Customer training for machine operations & machine care.

● Trouble shooting.

● Experienced in maintenance/operations of Hydraulic equipment’s.

● Exposure in resolving performance bottlenecks for the Electrical side, motor starting, Electrical control system, Switch gear .Faults and Battery maintenance and in taking corrective measures to avoid the same. Hydraulic

Side including Hydraulic Pump, Hydraulic Actuators, Hydraulic control valves.

Service Operations

● Managing the overall operations of Service network, streamlining service systems and

Developing Service quality standards for enhancing efficiency.

● Exploring potential business revenues for service network, developing new accounts and

Meeting Pre-set revenue & profitability targets.

Technical Support

● Providing technical advisory & consultation on equipment specification, evaluation, selection,

Configuration, integration, installation & testing of new systems.

● Implementing services plans / policies for the organization as per company guideline, ensuring

Accomplishment of business goals.

● Imparting training to the Junior engineers pertaining to installation, configuration & troubleshooting.

● Managing the functions of troubleshooting and preventive / breakdown maintenance of

Equipment to reduce downtime to minimum; undertaking regular inspections to prevent

Accidents and adhere to safety norms.

Spare Parts Management

● Implementing and monitoring effective procurement schedules along with finalizing the

Specifications of the spare parts.

● Assessing requirement of spares; indenting material; interfacing with Purchase Dept. for on

Time Procurement of technically approved indented material.

● Governing the inventory function of spares involving planning for storage and use of material

So As to improve storage conditions and reduces expenses & wastage to minimum.

Bhavishya Engineers Pvt. Ltd Bhopal, India as a Service Engineer from Jan 2014 to April 2016.

● Visit Customer Sites for Installation & commissioning of Earthmoving & Material handling Equipment.

Like Back Hoe loader, Excavator, Forklifts, Dumpers, Loaders, Cranes, etc.

Coordinating with Customer support teams to solve customer issues related to Hardware.

Drove new product development efforts for entire Industrial production line.

Coordinate and line up service team to break-down site.

Regular follow-up the existing customer and developing new market.

Participate in maintenance/operations of a wide spectrum of Electrical equipment as well as Mechanical equipment’s.

Spare Parts Management

Addico India ltd Behalf of M/s Atlas Copco India Ltd Ajmer India as Service Engineer Sep 2012 to Sep 2013

Service Operations

● Exposure in resolving performance bottlenecks for the Electrical side, motor starting, Electrical control system, Switch gear .Faults and Battery maintenance and in taking corrective measures to avoid the same. Hydraulic

Side including Hydraulic Pump, Hydraulic Actuators, Hydraulic control valves.

● Managing the functions of troubleshooting and preventive / breakdown maintenance of

Equipment to reduce downtime to minimum; undertaking regular inspections to prevent

Accidents and adhere to safety norms.

ACADEMIC QUALIFICATIONS

● Bachelor of Engineering from RGPV University. (ELECTRICAL & ELECTRONIC) WITH 68 %.( AGGREGATE)

● Secondary School Certificate from Madhya Pradesh Board. 72%

● Higher Secondary School Certificate from Madhya Pradesh Board. 60%

Computer Skills

● OPEARTING SYSTEM WINDOWS 98, XP, 2000, 7, 8.

● MS Office word, Excel, Power point, and Internet Applications.

Industrial Training

● Attended 5 days training For DL 421-15C at Sandvik Factory Tampere Finland

● 4 months Hands-on Engineering training from Verdure infrastructure solutions, Bhopal

● 45 days long term electrical training from BHEL, Bhopal.

● Electronic For You 15 Days (EFY).

● Related Courses: Linux red hat, CCNA, Auto CAD,

● Training on Basic Fire Safety and Emergency Preparedness both Theory and Practical from

USHA FIRE SAFETY EQUIPMENT (P) LTD.

● Training on Basic Life Support & First Aid Skills Preparedness both Theory and Practical from

USHA FIRE SAFETY EQUIPMENT (P) LTD.

ATTAINMENTS

● Successfully Troubleshooting the Drilling Machine named BOOMER-282 from Atlas Copco India

Ltd from September 2012 to April 2013.

● Successfully Troubleshooting the backhoe loader & excavator Machine named JCB 3DX, PC 200

● Worked in Hindustan Zinc limited, underground mines on behalf of Addico India ltd M/s Atlas Copco India Ltd the Place of HZL Kayad, Ajmer Rajasthan.

● Troubleshooted the electrical problem as well as hydraulic all the Electro-Hydraulic.

Machineries Like:-

● BACK HOE LOADERS of CATERPELLER, L&T, TATA, TARAX VICTRA, and JCB.

● EXCAVATOR TATA HITACHI 110, 120, L&T PC 200.

● DUMP TUCKS of TATA, AHSOK LEYLAND, EICHER, ATLAS COPCO 1030, AMW

● LOADER of ATLAS COPCO SCOOP TREM1530, JCB,

● GOOD IN ARC WELDING, GAS CUTTER OPREATION,

● HAVE GOOD EXPERENCE TO HANDLING ALL KIND OF POWER TOOL, AND HAND TOOL.

● CAN DRIVE ANY KIND OD EARTH MOVING MACHINE AND VEHICALS.

● WORKING ON PRODUCTION DRILL DL421-15C OF SANDVIK.

● WORKING ON DEVLOPMENT DRILL DD421 & DD321 OF SANDVIK.

SKILLS

● N.C.C “A” Certified

● Excellent Interpersonal skills

● Ability to work in a team

● Good at multitasking

● Proficient in the use of computers and software

● Time management skills

● Good communication skills

PERSONAL DETAILS

● Marital Status -: Single

● Date of Birth -: April 17, 1991

● Nationality -: Indian

● Gender -: Male

● Languages Known -: English and Hindi

● Passport No -: M4220779

DECLARATION:

I hereby declare that the above mentioned information is corrected up to my knowledge & I bear the responsibility for the above mentioned particulars.

DATE ARUN PRATAP SINGH

Contact this candidate