SELINA ARRINGTON BEST
SELF MOTIVATED, HIGHLY ORGANIZED MEDICAL ADMINISTRATIVE SUPPORT PROFESSIONAL
**/**18 to Current
Kroger Mechanicsville, Virginia
Daily non- stop customer service with customers, store management, insurance companies, doctors offices and other pharmacies. Listening to customer's and pharmacist's needs in order to solve issues and or answer medication and insurance questions. Extreme organization skills balancing filling prescriptions accurately, answering phones, entering prescriptions, managing computer queue's of adjudication, data and verification, organization of filled prescriptions. Attention to detail - managing electronic filling machine, loading medications into, fixing problems with jammed prescriptions, NDC numbers and changes and scanning medications out. Making daily rotation schedule of employees, training of new employees and nightly drop of register deposit.
Received, reviewed, dispensed and labeled over 500 prescriptions daily with expert accuracy.
Assisted staff members with drug inventory, purchasing, and receiving.
02/2016 to 04/2018
Virginia Center for Addiction Medicine Richmond, Virginia
Worked closely with physicians, patients and insurance companies on explaining insurances, prior authorizations (how they work, completing paperwork, ICD codes, prior medical history and medications). Coordinating and monitoring work flow of calling in medications to pharmacy for patients, working with insurance's to get medications approved, making sure all authorizations were approved by working with drug representatives, recognizing problems before the patient's next visit. Working with 4 physician's and 3 psychiatrist's daily on patient coordination/care, pulling PMP reports, managing all Evzio/Narcan and Vivitrol injections from enrollment to delivery of shipment and prior authorization of medications, and scheduling of appointment’s for next injection. Responsible for managing Buprenorphine list for each doctor and staying in compliance with DEA, manage all CSB patients and keep information up to date. Admissions intake for general visits and psychiatry and scheduling appointments.
08/2013 to 02/2016
InfraMap Corporation Glen Allen, VA
Built and maintained positive working relationships with all customers due to job proposals, reports, billing, exhibit booths, golf tournaments and credit reference checks. Worked with field employees on all new hire paperwork, driver qualification's and insurance's, DMV report's, drug testing, expense reports, supervising all hotel stays/reservations, travel logs, employee attendance records. Responsible for processing invoices, matching invoices and batching, updated daily files/data, credit card payments and parts billing, maintained Human Resource files/spreadsheets for 3 companies.
EDUCATION AND TRAINING
High School Diploma
Essex High School Tappahannock, VA
Associates Degree : Business
The Braxton School of Business Richmond, Virginia
I have developed and managed departments, can work well with others and be a team player. Very strong work ethic and strong desire to finish daily tasks and have a well organized office/department. Where there is a job to get done or complete that's a priority in my daily responsibilities.
Certified Pharmacy Technician (CPhT)
Certified Personal Care Assistant
Certified Medication Aid