Debra Smith

Red Deer Phone: 403-***-****

Alberta Email: ac8x3v@r.postjobfree.com

CAREER OBJECTIVE: Enthusiastic and ambitious individual with 30+ years’ experience in office administration roles seeking full time employment where my skills and dedication can be utilised.

SKILLS AND ABILITIES

Familiar with computer programs such as Microsoft Office

Experience with creating, entering data into, interpreting, and maintain spread sheets

Able to operate a multi-line phone system

Familiar with DOT (Department of Transportation) regulations and Federal Hours of Service

Worked in EMR System and Netcare System

Experience matching fuel receipts to logbooks and complete logbook audits

Focus on positive customer experience with an understanding of the need for client confidentiality

Thrive in a fast paced environment where organization and attention to detail are valued

Experience training new hires on company policy and procedure

WORK EXPERIENCE

DOT/HSE Administrative Assistant Mar. 2017- Jan. 2019

STEP Energy Services, Red Deer, AB

Reviewed and audited driver logbooks according to DOT regulations, trained and worked with support staff, and dealt with customers concerns keeping confidentiality as a main priority

Medical Office Assistant Sept. 2016- Feb. 2017

Parkland Medical Clinic, Red Deer, AB

Booked appointments, established and updated files, worked in ERM and Netcare System, and completed general housekeeping duties

Office Administrator/ District Administrator Nov. 2009- Feb. 2016

DFI Corporation Red Deer Office, Red Deer, AB

Handled confidential internal and external customer concerns and information, directed all mail that was received, completed all on boarding of new hires, kept all employee’s safety orientations up to date, and responsible for general office duties

A/P, Operator Contracts, Fleet Administrator Nov. 2008- Sept. 2009

Advantage Oil and Gas, Red Deer, AB

Coded invoices and forwarded them to the correct manager, ordered new fleet vehicles and sent back old ones, and renewed and updated all operator contracts with managers

EDUCATION

High School Diploma Sundre High School

Excel Levels 1, 2, & 3

National Safety Codes and Commercial Hours of Service

Introduction to Field Administration

Introduction to Oilfield Administration

Customer Service Skills Certificate

VOLUNTEER EXPERIENCE

Red Deer Regional Hospital Volunteer Work 2015- Present

Volunteer in palliative care, oncology, NICU, and pediatrics

Salvation Army Church Volunteer Work 2006- Present

Prepare and serve Thanksgiving and Christmas dinners

REFERENCES AVAILABLE UPON REQUEST

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