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Office Administrator

Edmonton, AB, Canada
March 29, 2019

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Jezreel Gomez

Business Administration and Management

: LinkedIn Tel: (204) 881 – 5909 E-mail: Jezreel Gomez

Business Administration and Management

Tel: (204) 881 – 5909 E-mail: Education

Business Administration and Management (1 year) Graduate 2018 Robertson College Calgary, Alberta

Industrial Electronics Technology (3 years) Graduate 1998 Meralco Foundation Institute Pasig City, Philippines Professional Affiliations

Certified Technicians and Technologists Association of Manitoba 2018 CTTAM member number: 11640

Certified IPC Specialist 2018 - 2020

Serial number: 610MS 385-***-****



• Scheduled and deployed field engineers to different customer sites

• Documentation of customer request for quotations (RFQ), purchase orders, service orders, warranty claims, and equipment training requests.

• Office administration of lease contracts, government permits, weekly service reports, monthly expense reports and office supply replenishment.

Customer Service

• Weekly visits to customer sites to monitor efficient equipment performance

• Delivery, installation, and commissioning of equipment, retrofit kits, software updates, and machine optimization projects for all Japanese car maker factories in the Philippines. Communication

• Responded to courtesy calls from Japanese company presidents on their yearly business plans which includes our company as their main supplier of wire harness assembly equipment.

• Follow up Japan headquarters on RFQ’s, purchase orders of spare parts, shipping and delivery, software and hardware upgrade requests, warranty claims and training requests in the Philippines.

• Weekly meeting with a team of service engineers to discuss accomplishments, equipment issues and corrective actions and customer feedbacks.

• Updated reports to Japan headquarters on current market conditions, competitors, sales forecasts and other business expansion projects.


• Advertised in the newspaper and online ads company sales events, exhibits and career jobs.

• Interview, orientation, and training of newly hired field service engineers to support the countries growing market share.


• Resolved any internal conflicts that will affect service support performance

• Performance reviews and promotion of team members. Jezreel Gomez

Business Administration and Management

Tel: (204) 881 – 5909 E-mail: Relevant Work Experience

Guest Services Associate 09/2018 – Present

Crescent Hotels (The Metterra and Varscona) Edmonton, Alberta

• Conducting inspections of premises by completing security patrols.

• General upkeep of the public areas in front of the hotel, lobby and baggage rooms.

• Valet park and retrieve guest’s vehicle to/from hotel parkade or parking lot.

• Work closely with all members of front desk staff and night audit team to communicate all necessary information.

Office Administrator 11/2018 – 02/2019

Dong Phuong Distributor Edmonton, Alberta

• Logistics coordination for all Lucky supermarket locations across Canada.

• Receiving and Shipping duties in a warehouse setting.

• Compiling data from purchase orders, invoices, requisitions, or accounting reports and entering information into computer system database

• Maintaining all records and paperwork associated with inventory control duties to ensure compliance with internal document control requirements.

Technical Staff 09/2016 – 06/2018

Price Industries Winnipeg, Manitoba

• Operate and maintain SMT assembly machines.

• Test and program PCB modules.

Section Chief 01/2013 – 06/2016

ShinMaywa Industries Manila, Philippines

• Led installation and commissioning activities of automatic wire processing machines.

• Assured compliance with Industry Safety Requirements, Incoterms, Codes and Standard Operating Procedures (SOP).

• Made technical reports and corrective instruction documents. Process and Equipment Technician 05/2009 – 12/2010 Numonyx (Formerly Intel) Gen. Trias Cavite, Philippines

• Evaluation of all assembly processes for NPI (New Product Introduction) team for future high volume manufacturing.

• Inspection and application of precision measuring instruments (High Accuracy Vision Systems) to achieve high yield and zero defects.

• Maintained and repaired assembly line equipment to achieve targeted high volume manufacturing units. Customer Service Representative

ESEC (Authorized Philippine Representatives-Septcorp and Jabeztech) 01/2005 – 05/2009 ESEC (European Semiconductor Equipment Corporation) 07/2000 – 07/2004 Switzerland & Philippines

• Installed and setup ESEC equipments for production use.

• Repaired and troubleshoot equipment during major/minor breakdowns.

• Preventive maintenance and repair of ESEC Die Attach machines.

• Supported equipment assembly line at ESEC headquarters in Switzerland.

• Supported after sales service activities for countries in the whole Southeast Asian region.

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