Trina M. Mattie

***-**** **** ******* ** Halifax, NS B3K 2R6

902-***-****

ac8x0u@r.postjobfree.com

OBJECTIVE

Secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.

WORK HISTORY

Gahan House – Halifax, NS

Aug 2018 – Jan 2019

Prep Cook

• Prep and portion food for line • Make sauce, dressings and other recipes • cut, chop slice and dice foods • Maintain a clean work station • Follow food safety procedures

Moxie’s Bar & Grill – Halifax, NS

May 2017 – July 2018

Dishwasher

• Wash, scrub and put away dishes, pots and pans • Operate dishwasher • Kept clean and safe work environment for employees

Prep

• Prep and portion food for line • Chop, slice and cut foods • Follow food safety procedures

• Wipe and sanitizer work stations

Line Cook

• Cook and prepare foods • Operate and clean flat top • Stock station • Maintain a clean work station • Flip and clean work station for close • Communicate with other team members to ensure prompt service

The Bicycle Thief – Halifax, NS Oct 2015 – May 2017

Pastry cook

• Plate and garnish desserts • Bake cakes, bread and bread sticks • Clean all pastry equipment • Clean and sanitize surfaces • Kept clean and safe work environment

Dishwasher

• Scrub pots and pans • Grease pans • Put dishes, pots and pans away • Wash and scrub dishes

Tim Hortons – Dartmouth, NS

June 2015 – Nov 2015

Counter attendant

• Bake donuts, muffins and other baked goods • Decorate baked goods • Cook foods for breakfast and lunch • Serve hot and cold beverages • Meet and greet customers wants and needs • Answer inquires • Operate cash register • Sweep and mop Floors • Clean Kitchen equipment and wash dishes • Kept clean and safe environment for both customers and employees • Balance Cash

Tim Hortons – Moncton, NB

Aug 2014 - Nov 2014

Baker/ Counter attendant

• Bake donuts, muffins and other baked goods • Decorate baked goods • Cook foods for breakfast and lunch • Serve hot and cold beverages • Meet and greet customers wants and needs • Answer inquires • Operate cash register • Sweep and mop Floors • Clean Kitchen equipment and wash dishes • Kept clean

Teletech – Halifax, NS

Feb 2011 - Apr 2012

Order Support Agent

• Greet and meet customers wants and needs • Setup order returns/exchanges • Answer order inquires • Answer product inquires

Achievements:

• Received bonus for excellent stats 5 out of 6 months • Prompted to help desk • Nominated Employee of the Month

Sykes – Riverview, NB

Oct 2009 - Oct 2010

Customer Service Representative

• Greet and meet customers wants and needs • Setup order returns/exchanges • Answer order inquires • Answer product inquires • Answer inquires • Sales

Achievements:

• Received sales bonus

Online Support – Dartmouth, NS

May 2008 - Oct 2009

Customer Service/Sales Representative,

• Greet and meet customers want and needs • Resolve billing issues • Answer billing inquiries • Answer pricing inquiries

• Sales

Online Support – Antigonish, NS

Nov 2007 - Dec 2008

Technical Support Agent

• Meet and greet customers wants and needs • Troubleshoot technical issues • Resolve technical issues • Answer inquires • Sales

Achievements:

• Most Improved Agent • Nominated employee of the Month

Needs Convenience – New Glasgow, NS

Sept 2003 - Mar 2007

Cashier

• Meet and greet customers wants and needs • Operate cash register • Operate Lottery terminal • Kept clean and safe environment for both customers and employees • Balance Cash

Monastery Country Store – Monastery, NS

Feb 1998 - May 2000

Cashier

• Meet and greet customers wants and needs • Answer enquires • Operate cash register • Operate Lottery terminal

• Sweep and mop Floors • Kept clean and safe environment for both customers and employees • Balance Cash • Open and close store

SKILLS

• Typing : 30 wpm

• Work well as a team member

• Adapt easily to new situations

• Learn quickly and have a good memory

• Strong organizational skills

• Work well as a team member

• Food Preparation

• Cleaning

EDUCATION AND TRAINING

CSTS, Maritime Environmental Training Institute – Sydney NS 2013

OSSA, Maritime Environmental Training Institute – Sydney NS 2013

High School Diploma, Dr. J. H. Gillis Regional High School – Antigonish, NS 2002

REFER

Chef Lawry Deneau

Former Executive Chef – The Bicycle Thief

ac8x0u@r.postjobfree.com

C: 902-***-****

Justin Charrier

Former Chef Moxie's Bar & Grill Halifax

C: 403-***-****

Blair Adams

Former Prep Supervisor - Gahan House

W: 902-***-****

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