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Customer Service & a little bit of medical coding and billing

Knoxville, Tennessee, United States
March 26, 2019

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Anna Vladica

**** ******** *****

Knoxville, TN *7909



Tennessee College of Applied Technology

Medical Office Information Technology

Wilson High School, Penn Foster High School

National Certifications and Awards:

•Medical Billing and Coding

ICD-10-CM, CPT, and Online

•Electronic Health Records

•Medical Administrative Records

•Clinical externship – Childrens Hospital


Skills and Qualifications:



•Communication Skills


•Time management


•Positive Attitude

•Computer Language



Work Experience:

HOBBY LOBBY: November-January 2017-2018

Worked passionately as a cashier with customer service in a high-volume store and learned to interact and communicate with customers and employees and maintaining up-to-date about the company’s products and services.

Was responsible for opening or closing daily transactions. I also had to learn to reconcile cash or credit transactions and the following procedures.

TJMAXX: May-Currently working 2018-2019

Provided customer service in all area such as being responsible for greeting customers, solving inquires, answering customer’s questions, maintaining the store area clean and organized, performed duties that were assigned and took freight out of the backroom and displayed items on the counter shelves and tables.

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