Bindi Shah

Union City • CA – ***** • United States ( 408-***-**** • ac8wtj@r.postjobfree.com

Objective:

To work in a challenging and professional environment by constantly learning new technologies and helping the organization achieve its goals

Professional Summary:

6+ years of experience as a Quality Assurance Analyst in web and mobile applications.

Sound knowledge of Software Development Life Cycle (SDLC) including test strategy preparation, test plan development, test case creation, test execution and bug tracking.

Understanding of all phases of Software Testing Life Cycle (STLC).

Profound understanding to test web applications in Waterfall and Agile (scrum).

Extensive knowledge in analyzing Business Requirements Document (BRD), Functional Specification Document (FSD), Technical Design Document (TDD), User Stories, Use Cases and other documents to identify test scenarios, create test plan, effective test strategies, test cases and test scripts.

Perform different types of testing includes black box testing, functional, GUI, system, regression, integration, UAT, smoke, sanity, cross Browser, web service, Adhoc, installation, compatibility, configuration and resolution.

Experience in testing mobile applications with real devices and using emulators like Android SDK and web-based application developed on Java platform.

Experience writing SQL queries to ensure data reliability and consistency for data validation with large and various database such as MS SQL Server and Oracle.

Knowledge in using SoapUI for testing Service Oriented Architectures (SOA) and Web Services (SOAP, WSDL) using different protocols like HTTP, XML, and SOAP.

Extensive use of defect tracking tool namely HP ALM and understanding of other tools like JIRA and Bugzilla.

Sound knowledge of creating test reports such as Test efficiency, requirement and test coverage metrics and traceability matrix.

Excellent communicator and team member with problem-solving and trouble-shooting skills and have the ability to adapt to new environments and technologies.

Key Competences and Skills:

SQA Tools & Best Practices

Test Cases, Plans & Scripts

Defect & Bug Discovery

Technical Specification Analysis

Regression Testing

Functional Testing

Cross browser Testing

Compatibility Testing

Tracking, Logging & Reporting

Program Logic & Optimization

Software Architecture Technologies

Issue Identification & Documentation

Software Skills:

Operating Systems:

Windows, Linux, Unix, Mac, iOS, Android.

Databases:

ORACLE, SQL server, MySQL

Languages:

VB Script, XML, HTML, SQL

Browsers:

Internet Explorer, Chrome, Safari, Firefox, Mozilla

Test Management Tools:

HP QC/ HP ALM, HP QTP/UFT, SOAP UI

Defect Tracking Tools:

HP QC/ HP ALM, JIRA, Bugzilla

Application/Other Tools:

TOAD, Putty, XML Notepad, MS Visio, MS Project MS office Suite, Android SDK, iPhone Configuration Utility, ADB, SharePoint

July 2018 onwards – Maternity Break

Work Experience:

Wells Fargo Bank San Francisco, California

Quality Assurance Analyst June 2016 – June 2018

Project Description:

Wells Fargo provides Electronic Document Delivery (EDD) B2B and B2C service to its customers. It facilitates the customer to get the statements, remittances and Invoice information related to the Payment, delivered to their Receiving Partners via different transmission channels.

The project was to upgrade EDD (Electronic Document Delivery) service application. Initially this service was insufficient, has multiple workflows and is cumbersome to develop, maintain and support. Functionality has been continually added through the years, and is limited in its ability to support features and product enhancement requests.

This project effort was update the primarily components in EDD and streamline processing, eliminating WebMethods. EDD is now having a modern code base and improved stability with better visibility, handling of errors and easier to troubleshoot and maintain.

SDLC Methodology followed: Waterfall

Responsibilities:

Followed Waterfall.

Created test plan to ensure complete test coverage.

Identified test scenarios, created test cases, test execution and defect reports.

Performed Functional and System testing.

Reviewed and fixed regression test cases.

Maintained the traceability matrix to fill the gap between the requirements and the test cases covered.

Developed test scenarios around the business rules, to validate the integration between application modules.

Tested the application manually for Smoke, Functional, Security, Installation, Configuration, Usability, Adhoc, Interrupt, Device, Resource, Operational, Interface, Regression, Integration, cross browser and UI testing.

Performed front-end testing using JavaScript, HTML and CSS.

Developed and executed Functional and Regression Tests using QTP.

Created and managed objects of the application under test using Object Repository in QTP.

Modified the scripts by inserting Text, Bitmap and Synchronization checkpoints.

Worked closely with the application development and design and testing team to resolve technical issues to ensure overall quality of the software.

Manually manipulated data directly from Oracle database using SQL Queries.

Executed SQL queries to validate and retrieve the data from the database.

Created clear and concise bug reports with actionable steps to reproduce.

Initiated Test Case Review Meetings and Bug Review Meetings. Coordinated with Business Analysts in successfully assisting User Acceptance Testing (UAT) to validate and verify the accuracy of successful completion of Business Processes and functionality.

Updated and executed the test cases in response to change requests.

Documented the defects using HP ALM and tracked them to completion by communicating and coordinating with the development as well as the support group.

Participated in Ambiguity Resolution and Bug Triage Meetings.

Environment: Windows XP, Linux, Java, XML, HTML, Microsoft Excel, MS Office Plus 2010, UltraEdit, Putty, WinSCP 55.

Tool: HP ALM 12.01.03

Indusind Bank Ltd. Mumbai, India

Quality Assurance Tester Feb 2010 – June 2014

Project Description:

Indusind Bank Ltd. serves India’s most forward-thinking private banking services. The project was to enhance the financial relationship with the customers by implementing Web based application as well as Mobile Banking application Solutions for a scalable, end-to-end suite tailored to Offer online services through iOS and Android Mobile apps. The functionalities for web-based application include Bill Payments, Locate ATM in the country. And Mobile-banking application includes Bill Payments, Loan payments, and Deposits check.

SDLC methodology followed: Agile (Scrum)

Responsibilities:

Regularly participated in daily scrum meetings and coordinated with cross-functional teams.

Analyzed and reviewed User Stories, Use Cases, UML Flows, and User Requirements Documents (URD’s).

Identified test scenarios, created test cases, test execution and defect reports for every sprint.

Maintained the traceability matrix to fill the gap between the requirements and the test cases covered.

Tested the application manually for Smoke, Functional, Security, Installation, Configuration, Usability, Adhoc, Interrupt, Device, Resource, Operational, Interface, Regression, Integration, cross browser and UI testing.

Worked with Perfecto Mobile to perform functional and regression testing.

Performed Compatibility testing on different versions of iOS (Iphone5S, 5C) and android (Samsung, Nexus, Sony) for the mobile application.

Used various iPhone and Android support tools like iPhone Configuration Utility, Android Debug Bridge (ADB) to install the builds and extract the logs.

Performed Integration testing using SOAP UI and perform assertions on the web service responses.

Used UNIX commands to extract the log files from server to identify the root cause of issues.

Executed SQL queries to validate and retrieve the data from the database.

Updated and executed the test cases in response to change requests.

Documented the defects using HP ALM and tracked them to completion by communicating and coordinating with the development as well as the support group.

Environment: Windows XP, XML, MS Excel, HP ALM 11, UNIX (Solaris), IOS (IOS 6, 7), Android (4.x), Oracle 11g, SOAP Ui, Safari 6,7, Chrome 30.0.1599, IE 11, Firefox 49.

Quality Assurance Training:

Duration: November 2015 – February 2016

Learning included: Fundamentals of Software Testing, Testing throughout Software Development, Static Techniques, Test Design Techniques, Test Management, Test Tool Management, Defect Management, SQL, UNIX, Test Automation (QTP/UFT, part of Selenium, SOAP Ui).

Education:

Master in Engineering Management (Completed – Dec 2016)

University: International Technological University

Master in Electronic Business (Oct 2007 – Nov 2009)

University: Sardar Patel University, Vallabh Vidhyanagar, Gujarat, India

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