Administrative Assistant Front Desk
Resume:
ac8ws5@r.postjobfree.com **** Bradford Street, #*** Clearwater, FL 33760 727-***-****
OBJECTIVES
I am a confident self-starter looking to obtain an employment opportunity that will challenge me and allow me to use my advancing education, current skills, and experiences in a way that benefits both my employer and myself. I am currently studying Mortuary Science and Funeral Directing at St. Petersburg College and would greatly value an employment opportunity that will allow me to expound on my dedication to helping people in their time of need.
EDUCATION
St. Petersburg College
St. Petersburg, Florida
Fall 2017 – Current
Mortuary Science and Funeral Directing
St. Petersburg College
St. Petersburg, Florida
Fall 2013 – Fall 2017
Bachelor of Science in Paralegal Studies
Delaware Technical and Community College
Dover, Delaware
Fall 2005 – Spring 2007
General Studies
Patapsco High School and Center for the Arts
Baltimore, Maryland
2001-2005
EXPERIENCE
Bosley & Bratch Clearwater, FL
Client Intake Specialist January 2019 – March 2019
• Answer incoming calls from potential and current clients using a multiline phone system
• Collecting and organizing client information
• Preparing case reviews for attorneys
• Filling in as the front desk receptionist as needed
Anderson McQueen Funeral Home 2201 Dr. MLK Jr. Street North St. Petersburg, FL, 33704
Part Time Funeral Attendant January 2019 – Present
• Assist Funeral Directors with general service duties.
• Tend to service vehicles.
• Directly tend to the needs of the families of the deceased.
Probate Recovery Systems 2401 W. Bay Drive #414 Largo, FL 33770
Records and Research Analyst August 2015 – January 2019
• Create and execute claims.
• Send claims to courts, personal representatives, and attorneys.
• Identify bar dates and filing rules for 20+ U.S. States.
• Access patient health information in a HIPAA compliant office setting.
• Oversee inter-office filing procedures.
• Use legal research methods to properly identify estate information.
• Provide support to the customer service team by: answering phones, communicating with families regarding estates of the deceased, communicating with attorneys and personal representatives to successfully resolve matters.
Boss Law 9887 4th Street N. Suite 202 St. Petersburg, FL 33702
Legal Assistant and Front Desk Receptionist August 2011 – June 2015
• Create and maintain a precise physical filing system.
• Recognize different legal documents and understand their purposes.
• Assist attorneys and paralegals with various tasks.
• New client intake including creating accounting files, electronic files, and physical files.
• Greet clients in a professional office setting.
• Answer phones and transfer calls from clients, potential clients, and other associates to 30+ people within the firm.
• Open, sort and distribute mail within the office. Including packages and documents dropped off by clients.
• Schedule and prepare conference rooms for attorneys meetings with clients and associates.
• Provide notes and appropriate forms for the attorneys prior to their appointments.
• Assist clients with various needs at the front desk (scheduling, making copies, scanning, faxes, etc.)
• Accept payments, provide clients with receipts, and distribute to the proper department.
• Create Power of Attorney forms and assist clients in executing them.
• Assist attorneys with real estate closings and execution of Wills and Trusts.
SKILLS
• Notary Public of the State of Florida since 2011
• Microsoft Office (Word, PowerPoint, and Outlook)
• Amicus Attorney Premium
• Orion Law Accounting Management System
• Index Data Filing System
• HIPAA compliant office experience
REFERENCES
1. Christopher Boss
Boss Law
Managing Partner/Owner
2. Jill Grant
Hoag Law Firm
Paralegal
3. Krystol Gunnin
Probate Recovery Systems, LLC
Office Manager
866-***-**** ext. 202
4. Asher “A.J.” Porter
Personal Reference
5. Anna Morales
Personal Reference
6. Carolyn Hoehn
Personal Reference
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