STANLEY PHUMUDZO MANGENA
Personal Details ID Number
Date of birth
Nationality
Marital Status
License
Languages
Contact
Residential Address
Notice period 820**********
South African
Single
C1
TshiVenda, Tswana, Sepedi, Xhosa, Zulu and English
ac8wp6@r.postjobfree.com
141 9th street Orange Grove, Johannesburg
One month
Skills
PERSONAL SKILLS
Leadership
Honest
Ability to work under pressure
Accuracy
Adaptability
Advising people
Analysing data
Analysing problems
Attention to detail
Brainstorming
Well groomed
Self-motivator
Discipline
Ethics and Integrity
Team player
Able to accept and learn from criticism
Influencing and tactical
PROFESIONAL SKILLS
Clerical
Client Relations
Communication
Planning, organizing and priorities
Persuasion
Negotiating
Computer
Coordinate Office Activities
Correspondence
Customer Service
Data Entry
Delivering Mail
Accounting
Telephone Etiquette
Punctual
Time Management
Target driven
PC Skills Windows
Microsoft Office Suite (Word, Ppt, Excel, Outlook)
Email & Internet
Education
Boston Business College Present
Certificate
Principles of Customer Service
Principles of Business Communication
Microsoft Project1
Microsoft Project 2
Outlook 2013
Business Management techniques
Project Management 1
Boston Business College 2003
Certificate
Microsoft Word
Microsoft Excel
Ms PowerPoint
Intro to PC
Business English
Life Skills
Computer Clerk
Windows XP
Jonathan Mush amathambo High 2000
Senior Certificate
TshiVenda
English
Afrikaans
Biology
Geography
History
Experience
Universal Healthcare (2014)
Customer Consultant :currently
Receiving incoming calls
Answering and Logging calls from GEMS Members
Beneficiaries and Pharmacies within GEMS network
Provide Information on the GEMS members in Chronic med
Profile Update
Pharmacy allocation
Script renewal
New Authorization
Co Payment Queries
Stationary Den
Administrator and Driver
Administrator (2005– 2013):
Receiving incoming call
Sales Rep
Receiving invoices
Organizing docs
Distribution docs
Dispatching
Emailing
filling, Faxing, photo copying, and scanning
Administrative
Reason for leaving: Liquidation 2013
References Supervisor
Mr. Walter Thase
Mrs. Collen Clinton