Kevin Bell

** ********** **** ******, ******* L*M 4X1 705-***-****

E-mail: ac8wlu@r.postjobfree.com

Profile

Over 20 years’ experience in customer and public relations including retail sales, public speaking engagements, personnel training and business call centre operations

Technically proficient with Corel WordPerfect, MS Office (Word, Excel, PowerPoint), Gmail and Google Documents

Experience

RETAIL SALES, Orillia, Ontario

ELLWOOD EPPS SPORTING GOODS September 2006 - Present

Retail sale of all types of firearms, including Non-Restricted, Restricted and Prohibited classes, including rifles, pistols, shotguns and converted automatics

Primary contact for all E-mail inquiries and sales, direct contact to suppliers/distributors

Consistent performance in all levels of sales and customer service

Knowledge and familiarity with aspects of The Firearms Act, and updated provisions/regulations issued by the RCMP

Familiarity with legal interpretations concerning possession, transport and storage of firearms, ammunition and explosive materials

RETAIL SALES, Sudbury, Ontario

THE HOCK SHOP April 2006 – September 2006 // May 1996 – January 2001

Purchasing and retail sales of products including electronics, instruments, power tools, sporting goods, jewelry and coins

Promoted to Assistant Manager of second corporate location – Spring 2000

Familiarity with current market values

Requirement for continuous knowledge of up-to-date prices, close attention to detail

Inventory management and record-keeping details

Daily cash handling and accounting practices

RECEIVER, Sudbury, Ontario

WAL-MART July 2005 – April 2006

Responsible for unloading and safe handling of all types of merchandise from delivery trucks arriving on scheduled rotation

Lifting, sorting of items ranging up to 50 lbs

Maintain fast pace under tightly-structured format to meet production goals while adhering to established guidelines for safety in the workplace

TECHNICAL SALES, Sudbury, Ontario

TELETECH CALL CENTRE January 2001 – December 2003

Sales agent for high-speed DSL Internet service; outbound calling for regional carrier BellSouth

Promoted to Lead Agent within 4 months -- overseeing and assisting sales team of 25-40 persons assigned to campaign

Created, developed and implemented original training aids aimed at assisting agents in developing new and effective means to achieve sales quotas and goals

Twice awarded honourary Rings of Recognition Award for successfully meeting and surpassing personal sales levels, and for assisting others in their efforts to do the same

ASSISTANT MANAGER, Sudbury, Ontario

RADIO SHACK January 1989 – April 1994

Sales agent for electronics and parts retail outlet

Promoted to Assistant Manager – Autumn 1997

Inventory management and ordering control

Daily cash handling and accounting practices

Education

CDI COLLEGE, Sudbury, Ontario April 2004 – May 2005

Police Foundations

Graduated with Honours at 97% overall

LAURENTIAN UNIVERSITY, Sudbury, Ontario September 1989 – April 1993

Major: English

Minor: Geography/History

3.5 years of study toward a BA (incomplete [financial])

SUDBURY SECONDARY SCHOOL, Sudbury, Ontario September 1984 – April 1989

Major: English

Minor: Geography/ History

Graduated Grade 13 (OSSD) with Honours

References

Mr Wesley Winkel

Manager, Ellwood Epps Sporting Goods, Orillia

705-***-****, extension 222 [office]

705-***-**** (mobile)

Ms Mary Bax

Accountant, Ellwood Epps Sporting Goods, Orillia

705-***-**** (mobile)

Mr William (Bill) Nelson

Former employee, Ellwood Epps Sporting Goods, Orillia

(705) 641. 8869 (mobile)

Mr Daniel Cojocaru

Friend & personal reference, Toronto

416-***-**** (mobile)

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