ANTHONY BILLY

*** – * Brahms Ave North York, ON M2H 1H2 Cell: 647-***-**** Email: ac8wkh@r.postjobfree.com

APPLICATION FOR: Administrative Assistant & OTHER RELATED POSITIONS.

RELEVANT SKILLS & EXPERIENCE

Administrative Assistant

Top-performing administrative professional with over 5+ years of an excellent track record in executive assistant, administrative assistant and proven ability to develop and maintain legal service relationships with customers and foster overall customer satisfaction through the effective use of the customer experience model. Assist in and contribute to the development and growth of profitable business across the day-to-day of Legal Administrative services lines, and maintain strict adherence to LSUC guidelines for business conduct and security procedures. And record keeping and general office management. Proficient in executive support; taking minutes, handling appointments and writing correspondence. Highly motivated and energetic who strives to ensure that all tasks are successfully accomplished within time. Demonstrated ability to manage stocks and inventory, order supplies, facilitate event registration, maintain files and support other departments. Proficient in MS Word, Excel, Outlook, Lotus Notes, & PC Law

HIGHLIGHTS OF QUALIFICATIONS

Over 5+ years of experience as an executive assistant and administrative assistant, immigration support specialist, and researching corporate organizations, preparing complex reports, committed to high-quality work and productivity, adept at serving as the first point of contact

Possess strong writing, composition and editing skills, capable of working both independently and as part of a team-oriented environment, and remain calm when under pressure. Working in a friendly, but fast-paced, high-volume, environment. Attention to detail and detailed orientated self-starter, with the ability to follow instructions and meet tight deadlines, and a positive attitude as required skills, and having a high level of analytical skills, and Strong customer focus

Capable of efficiently managing the reception function, as the first point of contact for new and existing clients. Having gained strong computer skills, and the ability to learn as a fast learner, to use new legal software. Capable of scanning legal documents, arranging and confirming appointments, ordering supplies, arranging courier transfers, maintaining accurate records and managing incoming and outgoing mail.

Strong telephone etiquette, and working knowledge of PC user programs keyboarding skills of 45 w.p.m, and awarded with a high school diploma

Paralegal Diploma/Certificate from a recognized institution- CDI College- Graduate

Build systems and organization into the office. Manage email and phone communication with clients, strong work ethic, personable, reliable and discrete when working with clients.

Ability to manage priorities and work independently and with a team, and to follow instructions with minimal supervision and strong analytical skills with the ability to draw insights and provide recommendations, and a demonstrated willingness to take initiative and make decisions as required

Experience comfortably interacting with anyone in the company whether it be mailroom employees or C-level executives

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WORK HISTORY

Executive Assistant/ Charles Lawgiq Legal Services, Toronto ON 2016 – Present Administrative Assistant

Provide senior administrative support to the directors on the Go Train Travel Schedule.

Responsible for all calendar management for Directors - scheduling and organizing meetings on and off site, this includes scheduling meetings, sending invites, booking venue, assisting with setup, ordering food and beverages, taking and distribution of minutes (including action points), tracking budget and helping with presentations

Monitor and answer email ensuring responses have been addressed, reports printed and all invites have been properly scheduled in the calendar

Handle confidential employee matters and liaise with external consultants on behalf of the Directors

Possess strong writing, composition and editing skills, Capable of working both independently and as part of a team, and remain calm when under pressure.

Legal Administrator /Law Clerk SCCI, Toronto, ON 2012 – 2015

Application of landlord and tenant board rules and regulations for eviction procedure, including garnishment for legal files, and arranging database and diary schedule for paralegals and administrative court hearing schedule, and research

Handled general correspondence on behalf of the manager, through processing incoming calls, mail and taking appropriate action and escalation with minimal supervision

Provided administrative support for the manager and the team as required, such as making photocopies, faxing, composing emails and typing up documents

Successfully attended to a high volume of inbound calls, telephone inquiries from a diverse client group and registered customers over the phone in a professional and courteous manner

Recognized priorities, organize and update daily and monthly program charts of new programs and monthly calendars and schedule accordingly

Resolved client complaints accurately to their satisfaction in a timely and efficient manner with empathy and understanding

EDUCATION & TRAINING

Para Legal Diploma CDI College, Toronto, ON 2016

Accounting Diploma CDI College, Toronto, ON 2006

Basic Microsoft Office Training CDI College, Toronto, ON 2015

Conflict Management Training SCCI 2015

AODA Training SCCI 2015

Bill 168, 152 &132 Training SCCI 2015

RRP Training Banking 2015

RVP Training Banking 2010

RCSS Training Banking 2010

References: Available upon Request