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Employee Relations Manager

Madison, AL
March 25, 2019

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**** ******** ****** ** ******* S. MATTHEWS 256-***-**** (C)

Decatur, AL 35601

OBJECTIVE: To utilize my HR degree, skills in human resources and business administration to make a contribution to the organization’s strategic direction.

SUMMARY: •15+ years’ experience in management in the healthcare industry.

• Excellent working relations with the public, and with co-workers.

• Proven record of reliability and responsibility.

• Knowledge of benefits, compensation and HR law.

• Proficient in computer database systems.

• Compliant with policy and procedures.

• Organized; “stickler for detail”, adapt easily to change.

EXPERIENCE: Human Resources Director

Downtown Rescue Mission, Huntsville, AL, Feb 2015 – March 2019

•Responsible for developing, guiding and managing all Human Resources services, policies and programs to achieve business goals and objectives.

•Strategic Management partner with executive staff for organization planning, performance management, policy development and documentation, conflict management, interpretation of employment policies and resolution.

•Implements and monitor company policies and procedures in training, compensation, compliance and benefits.

•Recruiting, interviewing, selection, onboarding, orientation, building and solidifying employee relations, creating positive corporate culture and reducing turnover.

•Time collection, attendance, payroll processing support.

•Personnel record management, all personnel transactions, generate periodic reports, process and maintain merit review and performance evaluations.

•Job descriptions, grading, benchmarking, salary analysis and pricing.

•Oversee disciplinary actions, terminations and separations of employment, defends company against all unemployment claims.

•Monitors compliance with federal, state and local laws and regulations relating to EEO, FLSA, ACA, OSHA, Title VII of CRA, ADA, FMLA, unemployment compensation and other employment-related requirements, studies legislative decisions to assess industry trends.

•Assists in conducting and resolving investigations regarding employee complains and concerns.

•Coaches and counsels managers on performance management, coaches in employee development, employee productivity, organizational develop and change.

•Teach Life Skill course to 3rd Step Program Residents.

•Keep accurate records and submit reports as request by Senior Vice President.

Human Resources Manager

Behavioral Healthcare Center at Huntsville, (BHC-H) Huntsville AL, Apr 2012 - Feb 2015

•Provide HR support to the facility by managing all personnel issues within corporate policies and procedures, accreditation, and all federal and state guidelines.

•Develops personnel policies, maintains and updated policy manuals and employee handbook.

•Recruitment, identify staff vacancies, post job vacancies, interview and select applicants.

•Verify required credentials.

•Plan and conduct employee orientation.

•Prepares and maintain personnel files.

•Prepare monthly personnel turnover and retention reports.

•Benefits Administrator.

HR Generalist

Advanced Federal Services, Madison AL, Dec 2007-Aug 2011

•Support to 300 employees in six states.

•Create and enter personnel action into HRIS system.

•Point of contact for employee questions and assistance.

•Benefits administrator, FMLA request, OSHA reporting and coordination of worker compensation cases.

•Internal and external job positing ads, review resumes for recruitment, logging resumes and drafting turn down letter to fill vacant position.

•Administration of Affirmative Action Plan.

•Health and Welfare reconciliation required by government contractors.

•Maintain employee files, logs, binders and required posting for each site.

Workers Compensation Care Coordinator and Business Office Manager

Select Physical Therapy, Decatur, AL, 1997-2007

•Prepare personnel charts and input payroll.

•Compile patient information folders, clinical records on patients and ensure documentation of patient acre activities.

•Verify patient health benefits and workers compensation.

•Act as liaison between client and the contracted provider.

•Research, track and reports all statistics pertaining to the injured patient.

•Oversee non-clinical staff.

•Establish excellent working relationships with client supervisors, case managers, adjusters and physicians.

EDUCATION: B.S. Human Resource Management

Athens State University, Athens, AL, August 2006

A.S. Business Administration

Calhoun Community College, Decatur, AL 1987

Related Courses:

Human Resource Management Employment Law

Industrial-Personnel Psychology Business Law

Labor-Management Relations Organizational Behavior

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