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Customer Service Social Media

Location:
Surrey, BC, Canada
Posted:
March 25, 2019

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Resume:

TAYYABA SIDDIQUI

***-*** ********* ******, *** WEST MINSTER, BC

905-***-****

ac8wel@r.postjobfree.com

Diligent, Reliable and Friendly Receptionist

Customer Service Expert MS Office "Power User" Professional At All Times Positive Attitude

OFFICE AND COMPUTER SKILLS

Office Skills:

• Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Executive & Administrative Support, Reports & Spreadsheets, Complaint Handling, Data Entry (35 WPM)

Computer Skills:

• Word, Excel, PowerPoint, Access, Visio, Outlook, Windows Vista/XP, Social Media Management (Facebook, Twitter, Instagram, Pinterest, LinkedIn) PROFESSIONAL EXPERIENCE

Nestle Purina Canada, 2500 Royal Windsor Dr, Mississauga ON L5J 1K8

• Excel at handling a variety of customer service and administrative tasks and resolve customer issues with expediency.

• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers, researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

• Led "cleanup" of company database and files. Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

• Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude. VOLUTEEER EXPERIENCE:

VOLUNTEERED AT CENTRAL LIBRARY MISSISSAUGA

EDUCATION

Completed High school Diploma

Parkside Academy

Scarborough, ON Canada

CURRENTLY ENROLLED IN FIRST YEAR BBA IN HR AT KWANTLEN POLYTECHNIC UNIVERSITY

Surrey, BC



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