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Collections, Customer Service, Sales

Dover, NH
March 25, 2019

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Christopher D. Fee

Dover, NH *****


Summary of Skills

● Accurate calculation of complex financial formulas

● Comfortable under pressure and with strict deadlines

● Dedication to performing work thoroughly and correctly

● Ability to follow set company procedures

● Proficient in communication with coworkers and customers Related Experience


● Tactful navigation of multiple software programs for accurate data retrieval and entry

● Ability to discern complex tax and financial statements

● Patient and comprehensive troubleshooting ability

● Accurate calculations regarding monetary transactions and preparing for deposits Sales

● Quickly learns and applies knowledge of offered products and services

● Knowledge of and training experience regarding POS and other sales applications

● Establishes meaningful rapport quickly and effectively

● Ability to instill in customers confidence in company and products Customer Service

● Effective in-person and telephone customer service skills

● Complex problem solving abilities to ensure customer satisfaction

● Supervisory and leadership experience in an establishment with high customer traffic

● Quality assurance and guest satisfaction focus

Work History

Bluebird Storage Customer Service Portsmouth, NH Sept 2018 - Feb 2019 Delta Management Associates Account Manager Dover, NH June 2014 - Mar 2018 Verizon Wireless Wireless Sales Consultant Dover, NH Nov 2013 - April 2014 Stop and Shop Deli Associate Harwich, MA June 2012 - Sept 2013 RadioShack Sales Associate Yarmouth, MA Sept 2011 – May 2012 Dairy Queen Shift Leader Harwich, MA June 2007 – Sept 2013 Accomplishments

● Consistently reached sales goals resulting in high customer retention

● Outstanding performance resulting in accrual of progressive responsibilities

● Advancement including opportunities to train new employees, manage a larger account base, receipt of raises and bonuses


High School Diploma

Harwich High School, Harwich MA June 2010

● Area of interest: computer science

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