Collections, Customer Service, Sales
Resume:
Christopher D. Fee
Dover, NH *****
***********.*****.***@*****.***
Summary of Skills
● Accurate calculation of complex financial formulas
● Comfortable under pressure and with strict deadlines
● Dedication to performing work thoroughly and correctly
● Ability to follow set company procedures
● Proficient in communication with coworkers and customers Related Experience
Finance
● Tactful navigation of multiple software programs for accurate data retrieval and entry
● Ability to discern complex tax and financial statements
● Patient and comprehensive troubleshooting ability
● Accurate calculations regarding monetary transactions and preparing for deposits Sales
● Quickly learns and applies knowledge of offered products and services
● Knowledge of and training experience regarding POS and other sales applications
● Establishes meaningful rapport quickly and effectively
● Ability to instill in customers confidence in company and products Customer Service
● Effective in-person and telephone customer service skills
● Complex problem solving abilities to ensure customer satisfaction
● Supervisory and leadership experience in an establishment with high customer traffic
● Quality assurance and guest satisfaction focus
Work History
Bluebird Storage Customer Service Portsmouth, NH Sept 2018 - Feb 2019 Delta Management Associates Account Manager Dover, NH June 2014 - Mar 2018 Verizon Wireless Wireless Sales Consultant Dover, NH Nov 2013 - April 2014 Stop and Shop Deli Associate Harwich, MA June 2012 - Sept 2013 RadioShack Sales Associate Yarmouth, MA Sept 2011 – May 2012 Dairy Queen Shift Leader Harwich, MA June 2007 – Sept 2013 Accomplishments
● Consistently reached sales goals resulting in high customer retention
● Outstanding performance resulting in accrual of progressive responsibilities
● Advancement including opportunities to train new employees, manage a larger account base, receipt of raises and bonuses
Education
High School Diploma
Harwich High School, Harwich MA June 2010
● Area of interest: computer science
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