Elizabeth Catton

Tel: 604-***-****

Email: ac8wbw@r.postjobfree.com

OBJECTIVE

To obtain an Office Administrator position

SUMMARY OF SKILLS AND QUALIFICATIONS

Over ten years of office experience: administration, receptionist, and data entry

Familiar with general office equipment: multi-line phone system, faxes and photocopiers

Professional and courteous telephone manner with ability to answer and respond to enquires and schedule appointments

Demonstrated ability to maintain files, accurately enter customer/client information into databases

Organized and detailed-oriented with proven ability to multi-task

Ability to accurately process payroll, accounts receivable, and payable

Excellent interpersonal and communication skills with proven ability to create a friendly, and welcoming environment

Proficient in MS Word, Excel and Internet Explorer, 58 WPM, 5000SPH

PROFESSIONAL WORK HISTORY

Office Assistant 2018

Stewart Feenie:

Helped customers on the phone and in the office

Helped with typing legal orders and letters and updating on the system

Photocopying

Helped with couriers

Filing

Office Assistant 2018

The Packaging Depot

Helped customers on the phone and in the office

Helped with processing orders with Fedex, Purolator, Loomis and DHL

Helped cleaning up around the office

Helped with invoice in Quickbooks

Scanned parcels from customers for Fedex, to customers and from Fedex employees

Phone customers to inform them of parcel arrival

Office Assistant 2017

Shafer-Haggart (RBC)

Helped with photocopying and scanning

Learned a bit about their computer system

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Secretary 2016

Practice Plan, Vancouver, BC

Answered phones, helped patients and took messages professionally and courteously

Checked e-mail, relaying to appropriate recipients

Simultaneously scheduled calendars for six Doctors in Outlook, Google Chrome and Plexia

Faxed off prescription requests

Printed off and sent out and faxed dictation

Received sorted and distributed mail

Receptionist 2014-2016

Carter GM North Shore, North Vancouver, BC

Helped customers in person and on the phone

Relieved on main switchboard

Took payments using debit/credit machine

Invoiced and opened work orders in Reynolds and Reynolds

Submitted Invoices and Receipts to Administration

Completed Payroll for the Department for submission to Administration

Clerk 2013

Lifescan, Burnaby, BC

Helped clients over the phone for their orders on daily basis

Helped process clients’ orders using their software and used Word, Outlook and

Excel

Receptionist 2012

Drake Medox, Vancouver, BC

Operated multi-line phone system, answered telephones and responded to enquiries

Photocopied, handled filing and sorting

Receptionist 2011

Xerox, Vancouver, BC

Operated multi-line phone system, answered telephones and responded to enquiries

Booked Boardrooms

Helped clean up after meetings

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Office Administrator/Receptionist 2009 – 2010

B&C List, Vancouver, BC

Contacted overdue clients and entered information using the computer program

Organized and prepared mail using postage machine

Operated multi-line phone system, answered telephones and responded to enquiries

Performed general office duties including filing, faxing and photocopying

Office Administrator,

Advance Printing Co. Ltd., Vancouver, BC 1998 – 2009

Performed general office duties including filing, faxing and photocopying

Entered client information into database

Operated multi-line phone system, answered telephones and responded to enquiries

Provided administrative support and performed general office duties

Provided simple accounting support: processed accounts receivable and accounts payable transactions: prepared and processed payroll

Accurately maintained detailed records and filed documents

Performed shipping and receiving duties

CIBC 1975-1997

Vancouver, BC

Performed office and customer service duties using:

oSwitchboard

oTelex

oWord Processing

oLotus 1-2-3

oFax machine

oCIBC terminal for posting

CERTIFICATES

Medical Office Assistant’s Certificate

British Columbia Institute of Technology, Burnaby, BC

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