GARY GOSS

Sun Prairie, WI 608-***-**** ac8w86@r.postjobfree.com

SENIOR-LEVEL PROJECT/BUSINESS/MERCHANDISING/PURCHASING MANAGER Customer, and Service, Before Self

Past business owner of a $300K-per-year automotive shop, pairing finance, business, customer, vendor, and stakeholder management with master-level expertise in forging and growing C-level B2B relationships. Develop secure, relationship-oriented, collaborative workplaces that promote world-class performance. Thrive in dynamic environments that foster honest, fair business practices.

LEADERSHIP SKILLS

Daily Business Operations

Business Models

Supply Chain & Vendor Management

Marketing/Promotions/Advertising

P&L/Business Plan Development

National/Divisional Accounts

Pricing, Merchandising, & Sales Strategies

Business Process/Procedure Improvements

Team Recruitment, Leadership, & Development

Coaching/Mentoring/Retention

PROFESSIONAL EXPERIENCE

SCHUCH-LANDMARK AUTO REPAIR, Sun Prairie, WI 1996 – 2017 Founded and ran Schuch-Landmark, a diversified repair facility for consumer autos and trucks, school buses, medium duty propane/diesel trucks, delivery vehicles for mail, contractor vehicles, and HVAC. Annual revenues $300,000+. Owner/Operator

Established company and directed business

operations, including P&L, finance, purchasing,

sales, promotions, business processes, and staff

recruitment/development/cross-

training/retention, succeeding in growing the

company to up to $428K in annual revenue.

Won key, long-term corporate clients averaging

a 10.8-year retention rate and $46.5K in annual

revenue (35% of total sales), including Frontier

Communications, US Postal Service, Reach

Dane, and Schwan’s Home Delivery.

Evaluated and determined clients’ needs, then developed right-sized solutions that avoided upselling unneeded work to unwitting customers.

Brokered multiple contracts for supplies, including bulk oil purchases and uniform rental services, worth $150,000 per year.

Grew organization’s sales from $0 to average of $300,000+, with a peak of $428,000 in 2012.

$0

$50

$100

$150

$200

$250

$300

$350

FY2014/2015 FY2015/2016 FY2016/2017

$57 $21

$58

$332

$280

$350

SALES/NET INCOME FY2014 – FY2017

Net Income ($K) Sales ($K)

608-***-**** GARY GOSS PAGE 2 OF 2

PROFESSIONAL EXPERIENCE (CONT’D)

SCHUCH-LANDMARK AUTO REPAIR (CONT’D)

Oversaw daily shop floor activities, implemented service floor improvements, and achieved significant savings. Notable examples included:

– Eliminated need for gas heat, and recouped the investment within 3 years, by installing a waste oil furnace.

– Reduced lighting costs 20% by installing high-efficiency fixtures.

– 2016: Cut payroll $2,200 per year by migrating to an online payroll service.

– 2016: Grew sales 5% and expanded shop capacity by subletting unprofitable operations to another local garage, subsequently freeing up an extra 200 to 300 hours per year.

– 2016: Made increasingly numerous advantage purchases, from Amazon and other manufacturer-direct sites, on auto parts, shop supplies, and large/small tools that represented nearly 5% of all business expenses and secured significant savings. ROWE POTTERY WORKS, Cambridge, WI 1994 – 1996

Cataloger, retailer merchant, and manufacturer/ private label distributor specializing in salt-glazed pottery products, plates, and accessories. $5M to $6M in annual revenue; 40 to 50 seasonal employees. Vice President Marketing

Provided comprehensive leadership of company’s mail-order catalog business, including oversight of a copywriter and a creative development manager. Collaborated with internal and outside sales staff to develop sales strategies and new products, as well as review sales objectives and gain feedback. Directed 5- to 10-person in-house call center processing an average of 200 to 250 calls per day.

Served as company’s primary representative at trade shows.

Developed focused marketing programs that promoted personalized pottery and plate forms. PRIOR EXPERIENCE

BUYER DIRECTOR OF MERCHANDISING THE FULLER BRUSH COMPANY, Winston-Salem, NC

Grew catalog sales from $0 to $22M and retail sales to $1.5M during tenure. EDUCATION

BUSINESS MANAGEMENT COURSEWORK TOWARD B.S. RUTGERS UNIVERSITY, New Brunswick, NJ

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