Professional, results-oriented leader experienced in customer service and sales. Excels in fast-paced environments, supervising and motivating team members to increased productivity and company profitability. Technically savvy, and committed to excellence.
•Superb knowledge of all MS Office applications
•Strong interpersonal skills
•Effective problem solving
•Exceptional communication skills
•Warm, personable and motivated
•Strong quantitative and analytical skills
•Cash management and food safety experience
•Strong technological aptitude
Bachelor of Arts: Education, Spring 2019
Arizona State University - Tempe, Arizona
Lead Teller, 08/2018 to 10/2018
OneWest Bank – La Verne, California
•Executed customer transactions, including deposits, withdrawals, money orders and checks.Maintained balancing record with 100% rate of accuracy.
•Processed quarterly Vault and ATM audits with a zero error rate.
Teller, Member Service Representative, 08/2017 to 12/2017
Arrowhead Credit Union – Chino, California
•Coordinated daily cash reconciliation at a high-volume location.
•Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Barista, 10/2014 to 08/2017
Starbucks Corporation – Chino, California
•Assisted staff in building their expertise of coffees, teas and merchandise.
•Ensure food safety, quality, cleanliness, and sanitation practices are compliant with Starbucks Corporation guidelines.
Teacher Aide Volunteer, 01/2013 to 01/2015
Euclid Elementary School – Ontario, California
•Worked with students under teacher's supervision and guidance (1:1 or small groups) in reaching IEP goals as well as preparation for state exams.