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Human Resource Manager

Location:
Damascus, Maryland, United States
Posted:
March 27, 2019

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Resume:

Human Resource Professional

Management and Talent ACQUISITION;

Training and Development Specialist

Professional in Human Resource Management accompanied by The Society for Human Resource Management (SHRM) Certificate and Professional in Human Resources (PHR) course work; Additionally, offering twenty-two (22) years in Business Management and a twelve (12) year HR Management career distinguished by commended performance and proven results

Talent Acquisition and Management: Nine (9) years of professional experience providing Organizational Development expertise in a Corporate environment; Led the development, implementation and execution of corporate strategies, processes and objectives for employee performance development and talent management initiatives; Coordinated the performance review process and provided support to managers in implementing performance evaluations and performance improvement plans; Drove the performance review process across all business areas; Supported the development and facilitation of talent management initiatives and planning efforts; Experienced in employee retention, staff development, mediation, conflict resolution, benefits and compensation; Accountable for the planning, implementation and execution of Corporate development programs and initiatives as part of an overall talent management strategy

Extensive Background in Recruitment: Advertisement placement; Coordinating community referral programs; Knowledge of and experience with various online resources for recruiting (including LinkedIn and other online sites); HR records management; HR policy development and legal compliance; Supervised the implementation and execution of recruitment and diversity programs

Demonstrated success and delivered results in employee engagement: Facilitated the attainment of corporate strategic goals and objectives; administered corporate policies; advised and created Personal Development Plans; implemented recruitment and diversity initiatives

Training and Development: Three (3) years of professional experience providing Training and Development expertise in a Corporate environment; Assisted Managers in the development and assessment of employee training needs; Trained and Developed new and seasoned HR Managers/Senior Managers; Performed the role as Organizational Development Coordinator; Briefed Senior Management on budgetary and employee performance concerns; Provided direction to management team to develop and administer employee-training programs to enhance technical, administrative and support level productivity; Collected training requirement data from managers, employees, personal observations, talent management data, employee survey data, and other sources and translated the data into training requirements and recommended appropriate actions; Experienced with Learning Management Systems (LMS) and Services; Experienced in web-based training design and development services

Bi-Lingual written and oral communications skill set: Fluent in English and Spanish

Human Resources Skills

HR Department Startup

Employment Law

FMLA/ADA/EEO/WC/AA analysis/turnover analysis

Mediation & Advocacy

HR Policies & Procedures

Mass Recruiting and Hiring

Representative in legal requests and compliance

Senior Management budgetary and HR performance briefings

ADP-Payroll and Human Capital Management

PCR – payroll processing and Personnel data change system

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

HR Programs/Project Management

Payroll (KRONOS) and Budget Management Services

Community Relations Coordinator

OSHA compliance administrator

Sarbanes-Oxley compliance administrator

Supervised the execution and implementation of recruitment and diversity programs

Executed and coordinated efforts to align and balance work and life initiatives

Company and Employee Union grievance procedures and conflict resolution

Train and Supervise HRM, Senior Executives, 27 units and over 2000 Associates.

Orientation & On-Boarding

HRIS Technologies

Training & Development of new and seasoned HR Managers/Senior Management

Performance Management expertise

Employment Law Advisor

Organizational Development Coordinator

WOTC program coordinator

Maintained performance objectives and cultural awareness

E Verify-employment Verification

Professional Experience

DEJANA TRUCK AND UTILITY EQUIPMENT COMPANY, LLC

HR Manager: 02/2017 to

Executed HR records management, HR policy development and legal compliance and supervised the implementation of HR recruitment policies

Supported the company Recruitment initiatives

Partnered closely with Human Resource Information Systems (HRIS), Payroll, and Information Technology (IT) Services to implement company policies

Performed the role as a HRIS Analyst

Executed the roll-out of the company annual Employee Benefits Programs

Performed a quality control function to identify Employee Benefits Programs roll-out concerns

Worked with vendor’s response to company proposals and provided recommendations for best value for employee benefit plans

BED BATH & BEYOND INC — Mid-Atlantic Region

Christmas Tree Shops/And That!

HR Regional Manager: 01/2012 to 01/2017

Supported company initiatives by leading and developing a team of Human Resource Professionals

Enhanced talent, promoted an environment of open and honest communication, and directed priorities for the key focus areas of the team; emphasized a team-oriented culture dedicated to quality and exceptional performance

Performed an integral role in building a high performing HR team, focused on leadership and career development; provided coaching and development to Store HRMs to educate Store Management team on building associate talent within the Mid-Atlantic Region; ensured HR teams have the training, tools and support required to provide appropriate Human Resource support in over seven (7) states

Delivered Key Results:

Developed a learning culture to support company's commitment to talent and development

Led HRMs in ensuring Talent Assessments are being conducted on a monthly basis

Ensured the Human Resources activities are fully aligned and integrated with the Central Human Resources initiative (employee relations, performance management, benefits, compensation, volunteer program, employee communications, appreciation events and the safety program)

Provided direction to management team to develop and administer employee-training programs to enhance technical, administrative and support level productivity

Conducted Management-level and new store orientation, benefits and training

Managed job evaluations, compensation and benefits programs as outlined by Central HR

Coached, developed and led Human Resources team of direct and in-direct reports

MACY’S INC — Herald Square District

HR District Manager: 01/2011 to 12/2011

Supported Store Sales, Balanced Scorecard and My Macy's through leading and developing a team of Stores Human Resource professionals and Sales Management Teams

Enhanced talent, promoted an environment of open and honest communication, and directed priorities for the key focus areas of the team; emphasized a team-oriented culture dedicated to quality and exceptional performance

Performed an integral role in building a high performing HR team, focused on leadership and career development; provided coaching and development to Store HRMs on how to educate Store Management team on building associate talent within the Herald Square District; ensured HR teams had the training, tools and support required to provide appropriate Human Resource support in their stores

Delivered Key Results:

Developed a learning culture to support company's commitment to talent and development

Led HRMs in ensuring Talent Assessments are being conducted on a monthly basis

Ensured the Human Resources activities are fully aligned and integrated with the Central Human Resources initiative (employee relations, performance management, benefits, compensation, volunteer program, employee communications, appreciation events and the safety program)

Provided direction to management team to develop and administer employee-training programs to enhance technical, administrative and support level productivity

Conducted Management-level new hire orientation

Managed job evaluations, compensation and benefits programs as outlined by Central HR

Coached, developed and led Human Resources team of direct and in-direct reports

LOWE’S COMPANIES INC — Glen Burnie, Maryland

HR Manager: 01/2004 to 12/2010

Recruitment leader and supervisor for the senior staffing team assigned with the startup of new $60 Million Dollar Retail Stores in Connecticut, Pennsylvania and Maryland; supervised the startup and management of full spectrum HR operational systems

Worked with senior management to create HR policies and procedures; recruited employees, created group benefit databases; developed orientation documentation, training and development programs; Managed leave-of-absence programs and personnel records; administered benefit enrollment programs; administered HR budgets; advised on disciplinary actions; coordinated annual benefit briefings; resolved conflicts between employee and insurance carriers; coordinated annual career/health fairs and performed exit interview retention analysis and briefings

Delivered Key Results:

Supervised the successful launch of $30 to $60 Million Dollar Retail Stores; Managed ground level construction and Labor crews for retail stores in Connecticut; Structured and implemented programs and policies in the areas of training, compensation, benefit packages, incentives and new employee orientation

Fostered a teamwork/open door environment conducive to positive dialogue across the organization; Personal efforts were cited as the driving force behind Metro Market Stores, employee retention rate double-digit increase within the District where high turnover is the norm

Negotiated salary offers and sign-on bonuses/relocation packages annually at both the exempt and non-exempt level

Reduced workers’ compensation claims by data analysis and implementation of an ergonomics program for monitoring program compliance; Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury

Implemented a work, health and life program, which reduced benefits costs by coordination with Health Care carriers to provide a monthly informational wellness care program on site

Revised employee manuals that addressed disciplinary procedures, code of conduct, FMLA policy and benefits information

Introduced the company first commendation program based on performance, merit and employee engagement; created a flexible and well-received cost effectiveness program that was later adopted corporate-wide

Produced the first Individual Development Plan for non-salary employees, which later was implemented as a corporate computer based application program for employee development and performance measurement

Trained and developed Human Resource Managers on recruitment techniques and best practices; conducted presentations and one-on-one coaching sessions that contributed to attaining regional staffing requirements

Devised a statewide community Multi-Cultural networking referral initiative to decrease seasonal staffing needs

PEPSICO-FRITO-LAY — York, Pennsylvania

Expert Trainer/WC/HR/ and Project Management: 01/1997 to 12/2003

Frito-Lay a division of PepsiCo, had an integral part in training team members to deliver a culture which supported the values and goals of the company to drive business results

Delivered Key Results:

Program Manager for the Unsalable Project; Provided solutions for deficiencies in labor, training, transportation and manufacturing; Produced a 40% reduction in lost sales

Program Manager for the reduction of Workman Compensation (WC) claims; Developed an ergonomics project to reduce WC claims by 50% in packaging and warehouse sectors

Project Manager for retention improvement; Developed a new Onboarding and Training Program for the packaging division, which increased retention by 60% in the packaging division

Project Manager in creating a LAN System to integrate processing, packaging and warehouse production

Managed Hazmat and Health System compliance and Audits. Received AAA rating for 5 years

Education & Certifications

HOWARD COMMUNITY COLLEGE — Columbia, Maryland

Professional Certification in Human Resource Management

The Society for Human Resource Management (SHRM)

Professional in Human Resources (PHR)

PHR course work

SOUTHERN CONNECTICUT STATE UNIVERSITY — Hamden, Connecticut

Bachelor of Science (BS) in Management Information Systems (MIS)

HR Designations:

SHRM (Professional in Human Resource Management certificate), 2009

Professional in Human Resources (PHR) course work, 2009

Leadership and Development: Master Expert Trainer (HR training techniques and presentational speaking certificate), 2008

Professional Development & Computer Skills

Professional Development:

Ongoing training in the areas of compensation and benefits, employee and labor relations, leaves of absence, workers’ compensation and workplace safety/security

Business Management Leadership course study

Leadership and Development: Master Expert Trainer (HR training techniques and presentational speaking certificate)

Situational Leadership II (SLII) by Ken Blanchard

Trained in Srbanes -Oxley compliance

Computer Skills:

HRIS applications (PeopleSoft Enterprise Human Resources)

MS Project, MS Office Suite (Word, Excel, PowerPoint, Access, Outlook) and Lotus Notes

KRONOS (HR and payroll administrative processing system)

Genesis payroll tracking system

20/20 labor management system

Campbell Time and Attendance (staffing and labor management system)

Navigator (payroll and staffing forecasting system)

Work Brain (sales and payroll forecasting system)

Job Posting System (JPS) a hiring process tracking system

People Click (job posting system)

ADP Payroll Processing Services

Citrix Project and Time Management Services



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