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Data business analyst

Location:
New Rochelle, NY
Posted:
March 27, 2019

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Resume:

DAVID ROBINSON

DATA/BI SYSTEMS ANALYST

NEW ROCHELLE NY

ac8w6l@r.postjobfree.com

646-***-****

DAVID ROBINSON

DATA/BI SYSTEMS ANALYST

SR DATA ANALYST/ SYSTEM ANALYST

PORT AUTHORITY NY & NJ 6/2015-2/2017

Provided support by managing daily, and ad-hoc report requests. Perform validation of models to ensure adequacy. Define data management requirements, gather and validate information, and perform statistical testing.

Perform queries to gather data, and create dashboards for multiple departments (SQL Oracle, Crystal Reports, MS Power BI, Tableau).

Create performance measurements, and analytical tools to improve profitability and planning processes.

Develop reports on-demand for strategic and tactical analysis projects. Outlining key business drivers to senior management.

Defined, analyzed, and implemented strategies based on project objectives towards business goals, and KPI’s.

Built comprehensive documentation for all business processes (MS SharePoint, Salesforce).

Participated with other IT members, customers, and stakeholders in new product reviews, tests and pilots.

SR DATA ANALYST/ SYSTEM ANALYST

LIBREMAX CAPITAL HEDGE FUND (CONTRACT) 9/2014-11/2014

Supported client satisfaction by providing data mining services to data analytics team. Onboarding, maintaining and reconciling Hedge Fund portfolios onto the proprietary platform.

Worked directly with clients to determine data requirements for both new and modified client implementations.

Collaborated with Project Managers to determine scope and effort required for data handling.

Prepared data mapping requirements for QA teams to use during design, development and testing efforts.

Assisted in corporate data management systems reporting (Google Analytics)

Analyzed existing client data files to determine accurate mapping specifications (Dynamo, Preqin)

Respond to development and testing requests for requirements clarifications, consulting clients as needed.

Assist in developing data validation test cases. Perform tests to determine application performance, including effect on existing, or planned changes, to functionalities.

ISAC DATA MIGRATION ANALYST/ APPLICATION ANALYST (CONTRACT)

STARWOOD HOTELS & RESORTS 4/2014-8/2014

Assisted in preparation for hotels converting from their existing Sales & Catering Applications to ISAC system( SaaS). Worked with Project Managers, Trainers and QA team, utilizing the SDLC Agile process on projects from conception to production.

Coordinated with Implementation team for property setup into ISAC application.

Validated data to ensure on time and accurate delivery of conversion items.

Designed and created solutions for load, migrations, and integrating multiple datasets.

Modified and developed data per customer specifications.

Performed stress tests and validation for application and systems.

Configuration management and production application testing in UAT, Dev, QA, JAVA.

Participation in software release management and system configuration for application changes.

Conducted tasks related to weekend data management conversion.

Validation of data migrated from Delphi to ISAC with use of ETL propriety and DataStage, then smoke testing.

Created and update defect tracking logs. Comprised with development teams and users to ensure that all defects are resolved. (JIRA, Starconnect, Selenium)

Performed root cause analysis and successfully engage in multiple initiatives simultaneously.

Worked with Business and Conversion Units to create functional requirement documents.

Developed and managed functional change requests throughout the project lifecycle, as new requirements arise or a discovery time-lapse in the requirement.

Maintained current and created new documentation to assist the new ISAC properties in preparation of their ISAC conversion.

DIGITAL SYSTEMS ANALYST/ DATA APPLICATION ANALYST (SEASON)

NATIONAL BASKETBALL ASSOCIATION 11/2013-4/2013

Responsible for support of the instant replay and video review applications for NBA games. Primary focused to aid referees (on site) and the NBA Operations engineers remotely. Exercised a high level of expertise in business processes and applications related to games, broadcasts, NBA.com, and packaged software that are utilized by the NBA, WNBA and NBA D-League.

Executed designated Pre-Game Operation Check-in procedures for Video Review and HSAN connectivity.

Supported replay video applications and systems before, during, and after games.

Proactively monitored applications and systems, to address and resolve issues.

Verified all associated metadata feeds for these systems from NBA Headquarters

Troubleshoot software, hardware, network and video issues related to the video review system applications.

QA testing of relay and mobile application platforms.

Worked with engineers and technicians to resolve video issues with the review servers.

Collaborated with local and network broadcasters to help resolve connection issues.

SR APPLICATIONS SYSTEMS ANALYST

BUDGET PROMOTIONS INC 7/2012-11/2013

Provided production support and new development for the applications team and assisted in building new applications based on customer specification, involvement in the entire Agile SDLC process. 40% QA testing, 40% support 20 % implementation while managing a team of three.

Performed software coding, testing, debugging, documentation.

Designed documents and specific internal procedures (SQL, MYSQL, JAVA, proprietary systems).

Defined testing strategy and coordinated testing activities with all departments impacted by application.

Acted as a focal point to deliver status updates to those groups needing information for their activities.

QA tested for software application platform (unit, integration, acceptance, load and regression).

Created automated testing scripts (Selenium), while utilizing business knowledge to support the applications.

Supported programming changes during user acceptance testing and post implementation

Responsible for delivering capacity planning, analysis, and monitoring.

Created, managed and troubleshoot internal cloud management systems.

Utilized Amazon Cloud Computing (EC2, VPC, and Elastic IP's) along with Web Mapping.

USA REGION SITE SUPPORT MANAGER

STHREE PLC 1/2012-6/2012

Managed user communities and several office sites for all IT needs in the North & South America Region of a Global staffing company. This role is a comprised of internal Help Desk Support, Business Analyst and Project Management. Managed a team of six, frequently travelled to all US sites and occasional trips to the United Kingdom.

Proactively took ownership of IT Support issues specific to each site location.

Supported hardware, network and software issues for seven site locations of 1,500 users.

Promptly analyzed and resolved problems encountered by customers in using Commodity (Supportworks)

Help Desk Support (level 2 &3) also support level 1 for backup during certain times throughout work shift.

Main liaison for outside party software and hardware companies to interact with for each site requirements.

Installed, built, configured, tested, maintained, monitored and troubleshot end user workstation hardware.

Networked peripheral devices (Active Directory, Siebel,) and local networking hardware products (Cisco, Citrix).

Implementation of operating systems across mobile platforms (IOS, Android, Blackberry, GOOD) and desktops.

Managed Video Conferencing, Audio Visual and Telephony (Polycom, Avaya)

Experience in client relationship management problems and service requests on-site and virtual.

Main liaison between the IT Service Desk and Network team to ensure appropriate tracked and escalated issues.

DAVID ROBINSON

DATA/BI SYSTEMS ANALYST

HBX Harvard Business School

Certificate in Business Analytics June 2018

Buffalo State College 2008

BS, Individualized Studies; concentration in CIS, Business Administration, Communications and Ecommerce

SUNY Cobleskill 2002

AAS, Computer Information Systems

DR

Experienced in IT/BA Analysis Applications Support, QA testing, and process/ team Management. Strong analytical skills combined with efficient work ethic to meet organizational goals. Ability to problem solve and communicate clearly in a fast-paced work environment. Adeptness to work with limited or no supervision while being proactive with the eagerness to learn.

CORE COMPETENCIES

System configuration

Issue Resolution

System Development Life Cycle (SDLC)

Agile/Waterfall

SQL, MYSQL

Visual Basic

Google Analytics

Data Management

Siebel

Microsoft Power BI

Tableau

Selenium

Active Directory

SharePoint

MS Exchange

SAP

SAAS

JIRA

AWS

Salesforce

Crystal Reports

EXPERIENCE

SR DATA ANALYST/BUSINESS ANALYST

MOODYS ANALITYCS (CONTRACT) 1/19 – 3/19

Serve as lead business analyst for integration projects, working with internal clients and the technology team to support data migration activities such as scope assessment, data quality, analysis and reconciliation.

Extract data from source systems, transform, cleanse and prepare data for upload to target systems (SQL, SSIS)

Design and write specifications for new features according to client requirements (MS Dynamics)

Work with developers to implement according to specification (MS Salesforce).

Evaluate data availability and assess the needs of the various business partners to optimize processes and reporting (MS Power BI).

Identify and leverage opportunities to enhance planning and reporting processes (MS Salesforce, MS Power BI)

Actively participate in process improvement initiatives related to operational processes

Create, update and monitor dashboards (MS Power BI, MS Salesforce)

SR DATA ANALYST/BUSINESS ANALYST

HUDSON TECHNOLOGIES 4/17 – 11/18

Support company by providing reports, creating dashboards, and databases to ensure that data can be utilized by key stakeholders. Bridge gap between technology and business needs.

Interpret data, and analyze results using statistical techniques.

Provide scheduled and ad hoc reporting (Access, SQL, MS Power BI, SSAS).

Prepare and provide financial reports to accounting department and CFO.

Develop and implement data collection systems (SSIS).

Serve as a Subject Matter Expert to answer client questions and provide best practices on data management requirements.

Oversee all reporting requests to ensure accuracy, and quality of data.

Participate in requirements overview meetings.

Perform pre-implementation data file validation.

Identify and analyze trends or patterns in complex revenue cycle data.

Document business requirements, and technical designs for system implementation.

EXPERIENCE CONTD.

EDUCATION



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