Courtney Metelmann

*** *.******

*F

Chicago, IL, 60614

312-***-****

ac8w5d@r.postjobfree.com

Innovative professional with 25 years of proven sales, training, business development and management experience in the cosmetic, beauty spa and retail sectors with the skills to drive business growth, capitalize on customer management programs, product development, sales training and motivation, and promotional events.

Work Experience:

BlueMercury

2017-2018

Store Manager

Oversaw store and spa operations including cleanliness, scheduling, payroll, daily reports, supply orders, expense reports, planning and organizing events.

Responsible for store presentation including store front, brand visuals of over 100 brands, makeup stations and back stock.

Maintained inventory through conducting full store inventory counts, price increases, return to vendors, ringing out testers/damages, and loss prevention.

Managed a team by recruiting and interviewing, conducting all on boarding, weekly assessments, and coaching.

Exceeded all sales goals.

Successfully opened new location and trained new hire managers prior to additional store openings.

BARNEYS NEW YORK Chicago, IL

2016-2017

Sales Associate

Counter Manager for luxury skincare brand.

Provided excellent customer service and product knowledge.

Responsible for achieving monthly sales goals.

AMOREPACIFIC Chicago, IL

2005-2016

Sales Manager

Responsible for initial launch of luxury skincare line in US market.

Maintains existing clientele and establishes new client base.

Responsible for creating new sales avenues through marketing, public relations, event planning and execution, product trainings, and prospect calling.

Manages stock inventory and merchandising.

Responsible for seasonal business plan and execution in order to reach corporate sales goals.

Responsible for scheduling, managing and directing freelance support.

BELLA Salon and Spa

20-2005

Buyer/Boutique Manager/Lead Makeup Artist

Generated annual sales of over half a million dollars (exceeding sales goal by 23%).

Developed and managed relationships and product lines within luxury cosmetic industry, including La Mer, Decleor, Molton Brown, Bliss and Versace.

Responsible for product knowledge through conducting in house trainings.

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