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Office Assistant Customer Service

Location:
Lagos, Nigeria
Salary:
40000-50000
Posted:
March 27, 2019

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Resume:

AKUNWANNE OBIANUJU IFEOMA

#*A Oyenekan Street, Lawanson, Surulere, Lagos State.

Phone No:081********

E-mail: ac8w0q@r.postjobfree.com

CAREER OBJECTIVE

To work in line with the self concept of any organization by contributing my ingenuity towards achieving the organizational growth and constantly acquire skills and information that will add value to the organization.

BIO DATA

DOB: 27/07/1992

Nationality: Nigerian

Marital Status: Single

Sex: Female

State Of Origin: Anambra

EDUCATION QUALIFICATION

Yaba college of technology (HND) Food Science and technology In View 2018- till date

Federal Polytechnic Oko, Anambra State Food Science and Technology(OND) 2013 2015

Federal Government College, Okoposi. Senior Secondary School Certificate 2003 2012

Montessori International Primary School First School Leaving Certificate 1998 - 2003

WORK EXPERIENCE

December 2017 - September 2018 : Ehimare Ehoho & Co.

Job Title: Office Assistant

April 2017-December 2017: Sweet Sensation Confectionery

Job title: Front liner/Customer representative

Key Responsibilities:

Ensure customer satisfaction

Take note of all customer complaint and follow up on its resolve

Direct response to customers enquires.

Responding to and following up on all enquiries.

Update enquirers database

In charge of all aspects of customer care and satisfaction

November 2015 - February, 2017: Nice Touch Hotel

Job Title: Front Desk Officer

Key Responsibility:

Responsible for communication with clients.

Report and file all client complaints to the administrator

Follow up on clients bookings

Making sure that clients are well attended to

January, 2009- September, 2012 : Akunwanne & Co. Nig. Limited

Job Title: Customer Service representative.

Key Responsibilities:

Office administration

Responsible for Business Development

In charge of all marketing outreach and exhibitions

Monitor all other company marketers operations

In charge of updating customer payments and company sales accounts.

STRATEGIC SKILLS/COMPETENCIES

Computer Skills: Basic knowledge of Microsoft Word, Microsoft Excel, Speed typing.

Personal Skills: Customer Service Training -ALISON

Personal Skills: Ability to work with little or no supervision,

Excellent Communication/Interpersonal Skills,

Positive attitude,

Logical and Analytical Skills,

Self Motivated & Target-driven,

Fluent in English and Igbo Language

Basic knowledge of Yoruba, and French.

Performs very well under Competition or pressure

Time management and Adaptation.

Team spirit

INTERESTS/HOBBIES

Reading.

Surfing the net

Meeting people

Travelling

Writing.

REFEREES:

Available on Request..



Contact this candidate